2013 Ford Explorer UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
WHEN ACCELERATING RAPIDLY A STRONG EXHAUST ODOR ENTERS THE CABIN OF THE VEHICLE. ODOR RESULTS IN HEADACHE AND AT TIMES NAUSEA. HOWEVER, ODOR IS NOT AS PROMINENT IF THE CAR ACCELERATES GRADUALLY ONLY IF ACCELERATING QUICKLY IE...MERGING ONTO THE HIGHWAY. THIS HAS BEEN A PROBLEM SINCE I PURCHASED MY VEHICLE MAY 10, 2012. I HAVE INQUIRED ABOUT THIS ISSUE MULTIPLE TIMES WHEN THE VEHICLE HAS BEEN IN TO THE PURCHASING DEALER FOR SERVICE AND WAS TOLD EACH TIME THAT "NO PROBLEM COULD BE FOUND OR DUPLICATED".
THE CAR HAS ROTTEN EGG BAD/SMELL INSIDE THE CAR SINCE THE EARLY OF THE CAR OWNERSHIP. WE BROUGHT TO CAR TO THE DEALER 2 YEARS AGO TRYING TO FIGURE IT OUT THE SOURCE OF THE SMELL, BUT WAS TOLD IT WAS DUE TO THE MILDEW. CURRENTLY, THE CAR STILL HAVE ROTTEN EGG SMELL COMING FROM THE AIR OUTLET. THE SMELL IS STRONG WHEN IT IS IDLING. I AM WORRY ABOUT THE SAFETY OF MY FAMILY.
WHEN ACCELERATING QUICKLY (I.E. TO PASS SOMEONE) WITHIN A FEW SECONDS THE CABIN FILLS WITH A SULFUR/ROTTEN EGG SMELL THAT LINGERS FOR ABOUT A MINUTE. THE SMELL IS SO NOTICEABLE AND PUNGENT THAT MY SMALL CHILDREN COMPLAIN OF THE SMELL. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR, BUT HAVE RECENTLY BECOME WORRIED WHEN I SAW REPORTS OF CARBON MONOXIDE POISONING AND COMPLAINTS OF THE SAME THING I AM EXPERIENCING.
WHEN ACCELERATOR IS OPENED TO FULL THROTTLE AN ODD ODOR IS EMITTED INTO THE CABIN. THIS ODOR CANNOT BE CONTROLLED REGARDLESS OF AC SETTINGS AT THE FRONT OR REAR OF THE CABIN. ODORS CAN BE OVERWHELMING AND RESEMBLES BURNING FUMES, CAUSES DIZZYNSSS AND HEADACHES. *TT *BF
LIKE MANY OTHERS, I HAVE THE EXHAUST SMELL IN THE CABIN. THE VEHICLE HAS HAD THE TECHNICAL SERVICE BULLETIN FIX FROM FORD.
EXHAUST FUMES ENTERING CABIN AFTER ACCELERATION ONTO FREEWAY OR PASSING. MUST OPEN WINDOWS TO CLEAR CABIN OF FUMES. THE PROBLEM WAS REPORTED TO TOMMIE VAUGHN MOTORS, INC. IN HOUSTON, TX AFTER PURCHASE IN 2013. I WAS ASSURED THERE WAS NO WAY EXHAUST FUMES COULD ENTER THE CABIN OF THE VEHICLE. I HAVE SPOKEN WITH LOCAL DEALER HEAR IN GALVESTON, TX AND WAS TOLD FORD HAS NOT DETECTED PROBLEMS WITH EXPLORER MODELS OTHER THAN POLICE INTERCEPTOR. PLEASE ADD MY VEHICLE TO LIST OF CIVILIAN MODELS WITH EXHAUST FUME ISSUES. DATE OF ORIGINAL OCCURRENCE BELOW IS APPROX. AS I DO NOT RECALL THE EXACT DATE FIRST REPORTED TO DEALER.
EXHAUST/GAS SMELL IN CABIN. WHEN CAR IS TURNED ON AND RUNNING.
STRONG SMELL OF GAS COMING OUT OF THE AIR VENTS, HAPPENS ALL THE TIME DRIVING AT ANY SPEED,OR PARKED SUV HAS ONLY 40000 MILES.
CARBON MONOXIDE SMELL IS COMING OUT OF VENTS WHEN A/C IS USED. IT USUALLY STARTS HAPPENING AFTER THE CAR IS WARMED UP. THE SMELL IS SO STRONG I OFTEN HAVE TO TURN OFF AIR CONDITIONING AND ROLL DOWN THE WINDOWS TO ALLOW THE AIR TO BE CLEARED OUT. OFTEN GET HEADACHES FROM THIS SMELL.
EXPERIENCING STRONG SULPHUR SMELL INSIDE VEHICLE. (DURING ACCELERATION AND WHEN REAR AIR IS ON). DROVE VEHICLE ALL SUMMER WITH MY CHILDREN RIDING ALONG AND I THOUGHT MY 8 YEAR OLD WAS EXPERIENCING CAR SICKNESS. WE WOULD HAVE TO PULL OVER BECAUSE HE WOULD GET SICK TO THE POINT OF THROWING UP MANY TIMES. I JUST FIGURED IT WAS CAR SICKNESS BECAUSE I DIDN'T SMELL ANY FUMES (IT ALL MAKES SENSE NOW, CARBON MONOOXIDE IS ODORLESS). WHEN RIDING IN OUR OTHER VEHICLES, IT NEVER HAPPENED. HE RODE 5 HOURS TO THE BEACH AND 5 HOURS HOME IN MY HUSBANDS 2013 GMC 2500 AND DIDN'T GET SICK ONCE. I TOOK MY CAR TO THE DEALERSHIP TO HAVE THE WHEEL BEARING REPLACED TODAY (10/11/16). I TOLD THEM TO CHECK THE CATALYTIC CONVERTERS TO MAKE SURE THEY WEREN'T PLUGGED BECAUSE OF THE ODOR (THE STRONG ODOR STARTED YESTERDAY). THEY CALL ME AND TELL ME THERE IS A TSB *SERVICE BULLETIN" AND CERTAIN 2011-2015 EXPLORER HAVE EXHAUST FUMES LEAKING INTO THE VEHICLE. IT ALL STARTED TO COME TOGETHER. I CALLED FORD AND BECAUSE MY 36/36,000 WARRENTY ENDED (I HAVE 45,672 MILES ON IT NOW), THERE IS NO COVERAGE. I EVEN PURCHASED THE EXTENDED FORD PLAN AND THEY SAID IT WON'T COVER IT EITHER. I HAVE TO PAY THEM $480 TO TRY TO FIX IT. I'VE READ PEOPLES EXPERIENCES AND THEIR SOLUTION TO FIX IT HASN'T WORKED FOR ANYONE. I BOUGHT A CARBON MONOXIDE DETECTOR TODAY AND WHEN I PICK IT UP TOMORROW, I AM GOING TO PLACE IT IN THE CAR WHERE MY 8 YEAR OLD SITS AND TURN THE AIR ON. I WILL ALSO RECORD THE RESULTS ON THE DETECTOR TO SEE WHAT HAPPENS. EXTREMELY DISAPPOINTED IN FORD! THEY HAVEN'T EVEN MADE ANYONE AWARE OF THIS PROBLEM AND THEY DON'T INTEND TOO! ITS A BIG SECRET FOR THEM BECAUSE THAT IS ONE OF THEIR BEST SELLING VEHICLES. AND GOOD LUCK GETTING IT COVERED!
EXHAUST SMALL AFTER HIGH ACCELERATION LASTING ABOUT FIVE MINUTES THEN DIMINISHING. SETTING OF THE HVAC SYSTEM SEEMS TO BE IRRELEVANT, ON OR OFF. I PREVIOUSLY BROUGHT THIS VEHICLE TO MY LOCAL FORD DEALER APPROXIMATELY A YEAR AGO (2015) FOR THIS SPECIFIC EXHAUST SMELL ISSUE BUT THEY SAID THEY COULDN'T DUPLICATE THE ISSUE. THIS ISSUE HAS BEEN AND CONTINUES TO OCCUR.
I HAVE 2013 EXPLORER SPORT.. I HAVE EXHAUST FUMES ENTERING THE CABIN THROUGH THE VENTS(HVAC). WELL KNOW ISSUES THAT SEEMS TO HAVE NO RESOLVE ACCORDING TO FORD. ALTHOUGH THEY DID ISSUE A SERVICE BULLETIN BACK IN 2014 . FROM WHAT I HAVE READ IT DOESN'T SEEM TO SOLVE THE PROBLEM. MANY PEOPLE STILL HAVE FUMES AFTER THE "FIX".@$700-$850 . WARRANTY DOES NOT COVER THE COST. A CLASSS ACTION LAW SUIT HAS BEEN FILED AND AWAITING FOR SETTLEMENT DECISIONS. CARBON MONOXIDE IS NOT SOMETHING I WANT TO EXPOSE MY FAMILY TO ON A DAILY BASIS . FORD NEEDS TO FIND A FIX OR A RECALL NEED TO HAPPEN . MY DEALER IS COOPERATING AND WILL BE ASSESSING THE ISSUE . BUT FROM WHAT I READ ONLY ONE PERSON HAS HAD A POSITIVE OUTCOME FROM FORD. I HOPE THIS COMPLAINT WILL HELP PUSH FORD TO MAKE A BETTER EFFORT TO RESOLVE THIS MAJOR ISSUE.
BLINKER DESIGN IS FLAWED. WHEN PRESSED LIGHTLY, THE BLINKER "BLINKS" 3 TIMES AND TURNS OFF. THIS IS OK, BUT WHEN YOU WANT TO ACTUALLY TURN YOUR BLINKER ON, YOU HAVE TO APPLY MUCH MORE PRESSURE THAN USUAL. AS A RESULT, I OFTEN FLASH THE HIGH BEAM LIGHTS. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND HAS MADE MOTORISTS ANGRY WITH ME WHEN, UNFORTUNATELY THIS WAS UNINTENTIONAL. IT MAKES ME LOOK LIKE AN AGGRESSIVE DRIVER AND ALL I AM TRYING TO DO IS TURN MY BLINKER ON. SINCE I KNOW THIS IS AN ISSUE, I AM PURPOSELY CAREFUL AND THIS STILL OCCURS WAY TOO OFTEN. I NOW CONSIDER NOT USING MY BLINKER OR JUST USING THE ONE WITH 3 BLINKS (WHICH IS NOT SUFFICIENT) TO AVOID ACCIDENTALLY FLASHING MY HIGH BEAMS AT THE CAR AHEAD OF ME. THIS SHOULD BE REPAIRED, AS IT IS NOT FUNCTIONAL AND UNSAFE.
WHEN ACCELERATING EXHAUST FUMES ENTER THE CABIN OF THE VEHICLE. THE SMELL IS WORSE IN THE BACKSEAT OF THE VEHICLE THAN THE FRONT. THIS EXPLAINS THE HEADACHES AND NAUSEA MY DAUGHTER EXPERIENCES ON OUR WAY TO CHILDRENS HOSPITAL IN PITTSBURGH! 😡 AND THE FRONT PASSENGERS HEADACHES. MY VEHICLE HAS 49,000 MILES ON IT. I'M FURIOUS AND OUTRAGED THAT FORD DOESN'T CARE TO FIX THIS, ESPECIALLY WITH ALL THE COMPLAINTS AND AWARENESS OF THE PROBLEM. I WILL BE DOING A CARBON MONOXIDE TEST TOMORROW; BORROWING A TESTER FROM THE FIRE DEPART.
THIS EVENING MY WIFE RAN A FEW ERRANDS AND AFTERWARDS LITERALLY STUMBLED INTO OUR HOME BECAUSE OF HOW DIZZY SHE WAS. I ASKED HER WHAT WAS WRONG AND SHE SAID SHE ACCELERATED QUICKLY TO GET ON A BUSY CITY STREET NEAR OUR HOUSE COMING HOME AND SHE SUBSEQUENTLY INHALED AN "EXHAUST/BURNT HAIR" SMELL FROM INSIDE THE CAR. SHE COULD BARELY EVEN STAND STRAIGHT. WE HAVE 2 SMALL CHILDREN AND THE EXHAUST/GAS SMELL HAS PROGRESSIVELY GOTTEN MORE AND MORE NOTICEABLE WHEN ACCELERATING QUICKLY. WE'VE NOW HAD THE VEHICLE 2.5 YEARS APPROXIMATELY. EVERY TIME WE FILL THE VEHICLE UP WITH GAS, THE FUMES LINGER INSIDE THE CAR FOR OVER 24 HOURS. I'M SERIOUSLY WORRIED ABOUT MY FAMILY'S SAFETY AT THIS POINT AND WE'RE WONDERING WHAT ACTION TO TAKE NEXT SINCE WE DON'T WANT TO CONTINUE DRIVING A POTENTIALLY HAZARDOUS VEHICLE. UNFORTUNATELY, WE LIVE IN A WARM STATE AND HAVE TO UTILIZE THE AC WITH THE WINDOWS UP ALMOST EXCLUSIVELY.
ON JULY 5, 2016 I FELL ASLEEP WHILE DRIVING MY EXPLORER IN I-495 SOUTH OF BOSTON AT ABOUT 1:00 P.M. I READ AN ARTICLE ABOUT EXHAUST FUMES IN THE CABIN OF THIS MODEL. WAREHAM FORD SAID THAT MY CAR HAD THIS PROBLEM AND REFERRED ME TO TSB 14-0130 SHOWING THAT FORD KNOWS OF THIS PROBLEM. I WAS CHARGED $700.72 TO CORRECT THIS DANGEROUS PROBLEM. I THINK FORD SHOULD RECALL THESE VEHICLES AND PAY TO FIX THEM. FORTUNATELY, THERE WERE NO INJURIES OR PROPERTY DAMAGE IN MY CASE BUT THAT MIGHT NOT BE SO FOR THE NEXT PERSON.
FOR 2 YEARS NOW I HAVE BEEN SMELLING FUMES IN MY CAR, BUT UNABLE TO PIN POINT THE SMELL. AFTER TAKING TO THE DEALERSHIP THEY SAID I'M SMELLING EXHAUST FUMES. THIS IS NOT COVERED UNDER WARRANTY OR EVEN EXTENDED WARRANTY PURCHASED, EVEN THOUGH OUR SAFETY IS AT RISK INHALING CARBON MONOXIDE. MY 5 CHILDREN ARE CONSTANTLY COMPLAINING OF HEADACHES, AS I HAVE HAD. I WASN'T EVER ABLE TO DETERMINE THE CAUSE, BUT AM COMING TO THE CONCLUSION THAT THIS IS THE CAUSE. FORD IS UNDER INVESTIGATION, AND NEEDS TO MAKE THIS RIGHT WITH THE CONSUMERS.
STRONG SULFUR SMELL IN CABIN OF VEHICLE AFTER MODERATE TO HEAVY ACCELERATION. EX: ACCELERATING TO MERGE WITH TRAFFIC ON A FREEWAY ON RAMP. THE SMELL GENERALLY COMES THROUGH AFTER SUSTAINED ACCELERATION WITH ENGINE RPM OVER 4000 AND SEEMS TO BE ORIGINATING FROM THE REAR OF THE VEHICLE.
WHEN THE AIR CONDITIONER IS SET TO FRESH AIR AND NOT RECIRCULATE, EXHAUST FUMES ENTER THE PASSENGER CABIN UNDER HARD ACCELERATION. THIS CAN BE REPRODUCED EVERY TIME BY A SLOW SPEED OF 5 MILES AND THEN HARD ACCELERATION UNTIL SPEED LIMIT. THIS THEN LEAVES THE CABIN FULL OF STRONG EXHAUST FUMES. ON LONG ROAD TRIPS WE OFTEN HAVE HEADACHES THAT WE BELIEVE IS CAUSED BY THIS EVEN WITHOUT HARD ACCELERATION.
OUR 2013 FORD EXPLORER HAS BEEN DEFECTIVE SINCE WE PURCHASED THE SUV IN MAY 2013. THE MAIN COMPLAINT IS AN EXHAUST SMELL INSIDE THE CABIN WITH AND/OR WITHOUT THE REAR PASSENGER CLIMATE CONTROL SYSTEM SWITCHED ON. THE EXHAUST SMELL IS SO SEVERE AT TIMES IT CAUSES NAUSEA, DIZZINESS, AND HEADACHES. THIS CONDITION USUALLY OCCURS WITH THE VEHICLE IN MOTION,AND DURING LIGHT HIGHWAY DRIVING CONDITIONS USING NORMAL ACCELERATION. DURING LANE CHANGES OR HEAVY ACCELERATION THE CONDITION IS WORSE AND REQUIRES THE WINDOWS TO BE LOWER TO VENT THE EXHAUST FROM THE CABIN.
WINDSHIELD MOLDING ON DRIVER SIDE SUDDENLY DETACHED AND WENT FLYING OFF ON THE HIGHWAY. PLASTIC MOLDING IS ATTACHED AND GLUED. PLASTIC AND GLUE APPEARED TO BREAK / MELT UNABLE TO HOLD THE MOLDING IN PLACE. IT IS A CRITICAL HAZARD AS THE FLYING MOLDING CAN HIT A VEHICLE / PERSON CAUSING A SERIOUS ACCIDENT OR HARM. LAST YEAR, THE MOLDING ON THE PASSENGER SIDE WAS REPLACED BY THE DEALERSHIP AS IT WAS LOOSE. DEALER NOTED THAT 1) THE MOLDING ON THE EXPLORER WAS A BAD, PLASTIC MADE PART, THAT BEEN REPLACED ON OTHER EXPLORERS AS THE MOLDING WENT FLYING OFF ON THE HIGHWAY, AND 2) THERE MAY BE WATER DAMAGE TO THE VEHICLE DUE TO THE MISSING PART. FLYING OBJECTS ON A HIGHWAY ARE SERIOUS HAZARDS THAT CAN CAUSE SERIOUS ACCIDENTS, EVENT DEATH. FORD NEEDS TO RECALL THE PLASTIC MADE PARTS AND FIND A WAY TO ATTACH A MOLDING THAT DO NOT BREAK / MELT. I AM SERIOUSLY CONCERN FOR THE SAFETY OF OTHER AND THE LIABILITY RISK THE INHERENT LIABILITY TO THE OWNERS OF EXPLORERS IF AN ACCIDENT OR HARM IS CAUSED BY SUCH DEFECTIVE PART.
THE DOOR AJAR LIGHT STAYS ON. THE DOOR SENSOR DOES NOT WORK. THE INTERIOR LIGHTS REMAIN ILLUMINATED DRAINING THE BATTERY. THE PROBLEM HAS BEEN ONGOING FOR THE PAST THREE MONTHS. THE RECALL LIST FOR FORD ON THIS ISSUE KEEPS EXPANDING - THIS WEEK TO INCLUDE FORD EDGE. OBVIOUS PROBLEM WITH FORD NEED A RECALL AS DEALER WILL NOT COVER.
SINCE THE FIRST WEEK OF OWNING THIS VEHICLE, WE BECAME AWARE OF A VERY STRONG EXHAUST SMELL INSIDE THE CABIN UPON HARD ACCELERATION. IT HAPPENS EVERY TIME. FIRST COMPLAINED TO DEALERSHIP WHEN I BROUGHT IN FOR FIRST OIL CHANGE AND THEY BASICALLY BLEW ME OFF AND CLAIMED THEY FOUND NOTHING. THAT WAS BACK IN 2013. WE HAVE SINCE USED A CARBON MONOXIDE TESTER IN THE VEHICLE THAT CONFIRMS AN ISSUE WITH LEVELS INSIDE THE VEHICLE. THIS HAS OCCURRED REPEATEDLY EVERY TIME WE ACCELERATE HARD FROM THE FIRST WEEK WE OWNED THE VEHICLE, TO CURRENTLY. IT SEEMS LIKE IT MIGHT EVEN BE GETTING STRONGER IN SMELL AND LINGERS LONGER.
EXHAUST SMELL ENTERING VEHICLE WHEN ACCELERATING. ORIGINAL TSB PERFORMED BUT WAS INEFFECTIVE
SMELL GAS INSIDE THE VEHICLE. I TAKE TWICE INDICATE THAT YOU HAVE PLACED PIECES BUT THE CONTINUOUS SMELL
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Quick Summary
The 2013 Ford Explorer has 235 UNKNOWN OR OTHER complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.