235 complaints reported

2013 Ford Explorer UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
235
Crashes
5
Fires
0
Injuries
9

Complaint Timeline

Chronological view of owner reports

Jun 2016 Injury

THE VEHICLE SUCKS IN EXHAUST. I HAVE TAKEN THE VEHICLE IN 3 TIMES. THE SECOND TIME THEY SUPPOSEDLY FIXED IT BUT IT DOESN'T WORK. I HAVE BAD ALLERGIES. RECIRCULATE USUALLY HELPS BY NOT SUCKING IN THE POLLEN. I CAN'T USE THE RECIRCULATE FEATURE BECAUSE ONCE IT SUCKS IN THE AIR, THEY RECIRCULATE JUST RECIRCULATES THE EXHAUST FUMES. WHEN THE AIR IS LEFT ON NORMAL, I BREATHE IN EXHAUST WHEN I TAKE OF, ESPECIALLY ENTERING A FREEWAY. THIS GIVES A SERIOUS HEADACHE. I HAVE TOLD DAVID SAVONITCH AND JEFF ASHER AT JENNINGS ANDERSON FORD IN BOERNE, TEXAS THAT I AM NOT SATISFIED BUT WAS TOLD THAT THERE IS NO OTHER FIX.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2014
Jun 2016

HAVE A BURNING SMELL IN THE CABIN DURING ACCELERATION. HAVE HAD IT IN THE DEALERSHIP SEVERAL TIMES OVER THREE YEARS. THEY TRIED SEVERAL THINGS LIKE SEALING UNDER BODY OF VEHICLE.THE LAST ANSWER WE GOT FROM THEM IS THAT FORD IS TRYING TO FIGURE OUT THE PROBLEM.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2013
Jun 2016

WE NOTICED SOMETHING WRONG A FEW WEEKS AFTER WE BOUGHT IT. WHEN ACCELERATING YOU WOULD NOTICE A WEIRD SMELL. THE BEGINNING OF LAST YEAR I RECEIVED A NOTICE OF A CLASS ACTION LAWSUIT INVOLVING MY VEHICLE. ON 4/16/16 I TOOK I TO FORD AND THEY SAID THERE WAS A RECALL, SINCE THEN I'VE TAKEN IT IN 3 TIMES TO FIX THE EXISTING ISSUE. AS OF NOW THERE ARE TIME I STILL GET SOME ODOR

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2013
May 2016

VEHICLE RECENTLY STARTED FILLING WITH FUMES, SEEMINGLY EXHAUST FUMES, WHILE AC UNIT ON AND VEHICLE MOVING. CONTINUED WHILE STATIONARY. FUMES STOPPED COMING IN WHEN AC UNIT TURNED OFF. FUMES WERE SICKENING. DRIVING AT ABOUT 25-30 MPH IN TOWN.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2016
May 2016

WHILE DRIVING ON THE HIGHWAY THE MOLDING AROUND THE WINDSHIELD DETACHED, BROKE IN HALF AND FLEW OFF THE VEHICLE. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: May 2016
May 2016

FOR THE LAST TWO WEEKS THE "DOOR AJAR"LIGHT STAYS ON AFTER STARTING ENGINE AND CLOSING DOOR. DOOR IS PROPERLY CLOSED BUT INDICATOR ON DASH REMAINS ON. INTERIOR LIGHTS STAY ON. DOORS WILL NOT LOCK WHEN DRIVING. CHIME REMINDER DINGS, AND A MESSAGE TO PUT CAR IN PARK WILL APPEAR IN DISPLAY SCREEN. THIS ALL HAPPENS WHEN ATTEMPTING TO DRIVE. VERY DISTRACTING AND DANGEROUS. DON'T KNOW IF DOOR WILL STAY CLOSED IN EVENT OF ACCIDENT AND SITTING AT STOP LIGHTS IN CERTAIN AREAS WITH DOOR UNLOCKED IS NOT SAFE.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2016
May 2016

I HAVE TAKEN MY 2013 EXPLORER INTO THE DEALER SHIP TWICE THE FIRST TIME I TOOK MY CAR IN I TOLD THEM THEIR WAS SOME THING WRONG WITH THE IDEAL. WHEN I'M SITTING WITH IT IDALING IT FEELS LIKE THE CAR WANTS TO DIE. DID NOT FIX IT THEN WAS STILL UNDER WARRANTY. TOOK IT BACK IN A FEW MONTHS LATER COMPLAINING OF THE SAME THING THE DEALERSHIP SAID IT WAS MY THROTTLE BODY IT WOULD COST ME 450.00 TO FIX IT. THAT IT SHOULD OF BEEN DONE THE FIRST TIME. SECOND COMPLAINT IS THAT WHEN THE OUT SIDE AIR IS OFF AND HAVE THE HEATER/AIR CONDITIONING ON HAVING TO ACCELERATE UP A HILL OR ANYTHING THAT REQUIRES TO STEP ON THE GAS WE GET A LOT OF FUMES INTO THE CAR. HAVING TO ROLL THE DOWN THE WINDOWS TO GET THE FUMES OUT.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2016
May 2016

STRANGE GASEOUS FUMES NOTICED IN 2013 FORD EXPLORER - MOST NOTICABLE AT FULL THROTTLE, DRIVING ON HIGHWAY AND COMING TO A STOP. IT PERSISTED FOR COUPLE OF WEEKS SO TOOK CAR TO DEALER 12/29. MECHANIC COULD NOT SMELL ANYTHING AND CAR RETURNED WITH NO FIX. TOOK CAR BACK IN ON JAN 6TH. DEALER NOTIFIED ME OF THE SERVICE NOTIFICATION AND PERFROMED A FIX INCLUDING EXHAUST REPLACEMENT. PROBLEM WAS THEN RESOLVED BUT I HAD TO PAY FOR TEH ISSUE WHICH WAS OBVIOUSLY ALREADY KNOWN.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2015
May 2016

WHEN ACCELERATING FROM LESS THAN ~35 MPH TO HIGHER THAN ~55 MPH THE CABIN FILLS WITH EXHAUST SMELL.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Apr 2016
May 2016

STRONG ODOR OF FUMES WHEN ACCELERATING, PASSING.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2016
May 2016

MY 2013 FORD EXPLORER XLT HAS AN EXHAUST SMELL THAT ENTERS CAR WHEN COMING TO A STOP.BROUGHT IT TO SEVERAL DEALERSHIP EXPLAINING PROBLEM ONE TIME THEY CHANGED MOLDINGS AND BODY PARTS BUT DID NOT RESOLVE ISSUE ANOTHER TIME THEY CHANGED CABIN FILTER BUT DID NOT RESOLVE. ANOTHER DEALERSHIP THEY COULDN'T FIND PROBLEM. THIS NEEDS TO RESOLVED I SPENT A LOT OF MONEY ON THIS VEICHLE. THE SMELL ENTERS VEICHLE WHEN COMING TO A COMPLETE STOP THIS PROBLEM BEEN HAPPENING FOR COUPLE YEARS

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2014
Apr 2016

THE "DOOR AJAR" LIGHTS DO NOT GO OFF FOR THE FRONT PASSENGER AND FRONT DRIVERS DOORS. IT APPEARS THE DOORS ARE SHUT, BUT THE CENSORS DO NOT GO OFF. BECAUSE THE CENSORS DO NOT GO OFF, THE DOME LIGHT STAYS ON MAKING IT HARD TO SEE AT NIGHT AND DRAINING THE BATTERY. THE DOORS DO NOT LOCK MAKING IT A SAFETY ISSUE. WHEN THE DRIVERS DOOR CENSOR IS ON, IT SETS OFF OTHER ALERTS LIKE "SHIFT TO PARK" AND "ENGINE IS ON" BECAUSE IT THINKS THE DOORS ARE OPEN AND IT CONTINUOUSLY BEEPS OR ALERTS ME. THIS HAS BEEN HAPPENING FOR ALMOST ONE YEAR. I TOOK IT TO THE DEALERSHIP AND THEY CHARGED ME TO CLEAN THE LATCH. THEY SAID THIS HAD BEEN AN ISSUE WITH OTHER EXPLORERS AND SOMETIMES IT HELPS, SOMETIMES IT DOES NOT. IT DID NOT HELP. I HAVE BEEN DEALING WITH IT FOR ALMOST A YEAR. THE DOME LIGHT STAYS ON EVEN WHEN THE KEYS ARE NOT IN THE IGNITION. THESE CENSORS COME ON WHEN THE ENGINE IS STARTED, IN PARK, AND SOMETIMES RANDOMLY WHILE DRIVING.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jan 2016
Mar 2016

DOOR AJAR WARNING LIGHT WILL NOT TURN OFF AFTER CAR HAS BEEN STARTED. PROBLEM WAS BROUGHT TO FORD DEALERSHIP'S ATTENTION BUT WOULD NOT COVER UNDER THE 3 YEAR WARRANTY AS WE MISSED THE CUTOFF BY 2 MONTHS. THIS CONDITION HAS LASTED FOR 6 MONTHS AS WE CONTINUE TO HOPE THAT A RECALL NOTICE IS ISSUED.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2016
Feb 2016

STARTED MY ENGINE. TRUCK WAS IN PARK AND I FEEL THIS BOUNCING/SHAKING WHICH IS QUITE STRANGE. HAVE NO IDEA WHAT THAT CAN BE AND HOW DANGEROUS IT IS WHILE DRIVING. ANOTHER TIME IT HAPPENED WAS WHEN I CAME TO A COMPLETE STOP, STILL IN DRIVE AND AGAIN THE BOUNCING/ SHAKING FEELING I EXPERIENCED AGAIN. I WAS ON A SMOOTH CITY STREET.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2016
Jan 2016

THE TAILGATE LIFT IS UNSAFE. IT DOES NOT DETECT WHEN SOMEONE IS UNDER IT WHEN IT LOWERS. I DID NOT KNOW THE PERSON BEHIND THE CAR HAD PUSHED THE BUTTON ON TAILGATE TO LIFT IT. MY DAUGHTER HAD BENT OVER PLACING THINGS IN BACK. UNKNOWN TO ME, I PUSHED THE BUTTON INSIDE CAR TO LIFT THE GATE, BUT INSTEAD IT LOWERED. IT COULD HAVE SQUEEZED THE BREATH OUT OF MY DAUGHTER.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2015
Jan 2016

THERE IS CARBON MONOXIDE IN THE CABIN WHILE STATIONARY AND IN MOTION.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Mar 2016
Dec 2015

I HAVE GOODYEAR FORTERA P245/65R17 105T TIRES AS OEM ON THIS VEHICLE.THE TREAD HAS DRY ROTTED CRACKS JUST LIKE THE TIRES RECALLED IN 2015.THE FIRST SIGN OF PROBLEM WAS TIRE LIGHT COMING ON. WHY ARE THESE TIRE BEING RECALLED ALSO?

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Dec 2015
Nov 2015

GETTING EXHAUST FUMES IN THE CABIN OF VEHICLE AT TIMES. SOMETIMES SO BAD THAT IT MAKES YOU SICK NAUSEOUS AND HEADACHES. FORD REFUSES TO FIX PROBLEM UNDER THERE WARRANTY. IT HAPPENS AT ANY TIME SLOW OR AT HIGHWAY SPEEDS WHEN USING THE AC OR HEATER IT IS EVEN WORSE.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Feb 2015
Nov 2015

WHEN ACCELERATING GAS FUMES SMELL INSIDE VEHICLE (ROTTEB EGGS) AFTER COUPLE OF HOURS DRIVING GETTING BAD HEADACHE FROM IT. IT'S VERY HARMFUL FOR PEOPLE INSIDE CAR, BECAUSE IT MY COST CO2 POISONING. DEALER HAVE NO FIX FOR IT.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Aug 2013
Oct 2015

PAINT IS BUBBLING ACROSS THE FRONT EDGE OF HOOD. FORD IS REFUSING TO REPAIR THE PROBLEM.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2015
Oct 2015

EXTERIOR DOOR HANDLES LOOSE AND STICKING.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2015
Oct 2015

I HAVE 44,000 MILES AND OVER THE PAST FEW MONTHS HAVE BEEN EXPERIENCING EXHAUST FUMES ENTERING THE CABIN AFTER DRIVING ON THE EXPRESSWAY FOR A PERIOD OF TIME AND COMING TO A STOP WITH THE DEFROST ON AND REAR A/C

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Oct 2015
Oct 2015

EXHAUST GAS ENTERING THE CABIN DURING HARD ACCELERATION OR WHEN DRIVING AT SUSTAINED HIGHWAY SPEEDS. APPEARS TO BE RELATED TO REAR AIR CONDITIONING SUCKING AIR FROM UNDERNEATH REAR OF CAR!

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Jun 2015
Sep 2015

NAGING DOOR JAAR OPEN SENSOR, FOR UNDER 2 YEARS ITS ALREADY FAULTING

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2015
Sep 2015

DOOR HANDLE BROKE OFF WHEN PULLING ON THE LATCH TO OPEN CAR DOOR.

Type: Vehicle, Vehicle: 2013 FORD EXPLORER, Manufacturer: Ford Motor Company
Incident: Sep 2015

Trend Over Time

Complaints by year

Quick Summary

The 2013 Ford Explorer has 235 UNKNOWN OR OTHER complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.