2013 Ford Explorer UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
ENGINE EXHAUST ENTERS VEHICLE INTERIOR WHEN RPMS GO OVER 3,000 AND CONTINUES TO COME INTO THE CABIN THROUGHOUT MOST TRIPS. IT DISAPATES A BIT WHEN THE AIR VENTS ARE SHUT AND ALL AIR (HEATING/AC) IS TURNED OFF COMPLETELY. THE OVERWHELMING SMELL HAS CREATED A DANGEROUS DRIVING ENVIRONMENT IN THE VEHICLE WHICH CAN ONLY BE DRIVEN WITH THE WINDOWS OPEN.
EXHAUST FUMES ENTERING THE PASSENGER COMPARTMENT. VEHICLE IN MOTION WITH THE AIR CONDITIONER ON. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR REPAIR. THE DEALER MADE A REPAIR THAT WAS GOING TO FIX THE PROBLEM BUT IT MADE IT WORST. I TOOK THE VEHICLE BACK AND THEY ADVISED THAT THEY ARE WAITING FOR FORD ENGINEERS TO FIGURE OUT THE PROBLEM. ITS BEEN OVER TWO YEARS NOW.
EXHAUST SMELL INSIDE CABIN, ESPECIALLY WHEN STATIONARY
TOXIC EXHAUST FUMES ENTER THE VEHICLE UPON ACCELERATING , FUMES CAUSE CAN BE SMELLED BY EVERYONE IN THE CABIN. FUMES SMELL IS VERY HEAVY AND WONT GO AWAY UNLESS WINDOWS ARE ALL OPEN AND WE STOP ACCELERATING. HAS BEEN AFFECTING THE VEHICLE FOR SEVERAL YEARS. FORD MOTOR COMPANY OR DEALERSHIP WILL NOT HELP . I CONTACTED FORD MOTOR CO THIS MORNING AND THEY ADVISED THAT I WAS OUT OF WARRANTY AND THERE IS NOTHING THAT CAN BE DONE.
CARBON MONOXIDE POISINING!! (EXHAUST LEAK) ON 6/1/2017, I NOTICED AN HAZARDOUS ODOR IN VEHICLE WHILE DRIVING. THE LOCAL NEWS HAVE REPORTED THE SERIOUS HEALTH RISKS OF THE FORD EXPLORER GIVING OFF THIS FOUL SMELL. SOME POLICE DEPARTMENTS HAVE PULLED THE VEHICLES AND ARE NOT USING THEM ANYMORE BECAUSE IT IS DANGEROUS. FORD SAID THEY WILL REPAIR THE ISSUE AT NO COST. I WANT FORD TO REPAIR MY VEHICLE TOO BECAUSE THIS IS VERY UNSAFE FOR MYSELF AND FAMILY. MY VEHICLE IS UNSAFE TO DRIVE!!
CARBON MONOXIDE POISING. MY FORD EXPLORER HAS BEEN FIXED 3 TIMES AND THE PROBLEM STILL EXISTS. RECENTLY THIS WEEK IT HAS BEGUN TO GET WORSE ACCELERATING LESS THAN 40 MILES PER HOUR. WHEN I REVERSE OUT OF MY GARAGE OR WHEN I AM AT A LIGHT I CAN STILL SMELL THE STRONG ODOR. I HAVE TO DRIVE WITH WINDOWS DOWN ALL THE TIME NOW. I HAVE CONTACTED THE LOCAL FORD DEALER WHO BASICALLY TOLD ME THEY CAN NOT DO ANYTHING FURTHER AND TO CONTACT FORD. FORD HAS BEEN OF NO HELP. I AM CONCERNED THAT MY FAMILY AND I HAVE BEEN EXPOSED TO THIS CARBON MONOXIDE POISONING FOR ALMOST 4 YEARS. I AM UPSET THAT FORD WILL NOT TAKE RESPONSIBILITY FOR A FLAW IN THEIR DESIGN AND ARE PUTTING SO MANY OWNERS AND THEIR FAMILIES AT RISK.
TAKATA RECALL TOXIC ODOR COMING FROM AIR COMPRESSOR THROUGH AIR VENT ON PASSENGER SIDE FRONT SEAT WHILE IN MOTION
SINCE MY PURCHASE OF MY 2013 IN DECEMBER OF 2016, I'VE ALWAYS NOTICED A STRANGE ODOR INSIDE THE VEHICLE. I FIRST THOUGHT THIS WAS NORMAL AND NOW AFTER MY MOM CALLED ME ABOUT THE ISSUES WITH THE FORD EXPLORERS, I'VE REALLY BEEN PAYING MORE ATTENTION TO THE SMELL. SOMETIMES I JUST LET MY WINDOWS DOWN SOME WHILE DRIVING. AND WITH THE GROWING CONCERN ABOUT THE POLICE OFFICERS VEHICLES WHAT ABOUT US CIVILIANS? MY GRANDKIDS AND MYSELF AND KIDS RIDE IN MY FORD EXPLORER DAILY. ARE WE NOT WORTH PROTECTING BY FORD ISSUING A RECALL TO ENSURE ALL VEHICLE OWNERS AND THEIR FAMILIES ARE SAFE? I WILL BE GETTING MY VEHICLE CHECKED AS WELL AS MY FAMILY TO MAKE SURE WE ARE SAFE NOT JUST POLICE OFFICERS. I HAVE NOTICED THIS ODOR WHEN MY EXPLORER HAS BEEN IDLING WITH THE AIR CONDITIONING ON AND WHEN THE VEHICLE IS IN MOTION. ALSO I'VE BEEN HAVING HEADACHES BUT NOT SURE IF THE ODOR IS THE CAUSE. THE BELOW DATE IS JUST ONE TIME. NOT SURE OF OTHER EXACT DATES DUE TO THINKING THE SMELL WAS A NORMAL SMELL
SMELLING EXHAUST ODORS INSIDE THE VEHICLE. EXHAUST SMELL OCCURS WHEN YOU ARE AT FULL THROTTLE, SUCH AS WHEN YOU ARE TRYING TO ENTER A HIGHWAY. THE SMELL STAYS IN THE VEHICLE, AND IT IS VERY STRONG.
EXHAUST FUMES IN CABIN.
EXHAUST ENTERING CABIN DURING ACCELERATION.
CARBON MONOXIDE IN THE CABIN. INTERMITTENT CHECK ENGINE LIGHT VIN CORRECTED - 2013 FORD EXPLORER XLT
WHEN I AM DRIVING IN MOTION ON ANY TYPE OF ROAD AND I ACCELERATE I GET AN EXHAUST ROTTEN EGG SMELL INSIDE MY VEHICLE, I CALLED THE DEALER ABOUT IT, THEY ACKNOWLEDGED THERE IS A TSB AND PROBLEM BUT WOULDN'T FIX IT BECAUSE MY MILEAGE IS PAST WARRANTY COVERAGE. THEY TOLD ME IT WOULD COST ME ABOUT $2,000 OUT OF MY POCKET TO REPAIR. I DON'T HAVE THE MONEY TO REPAIR IT OR BUY ANOTHER VEHICLE BEING ON SOCIAL SECURITY. FORD NEEDS TO RECALL THIS VEHICLE AND REPAIR IT, BUT THEY REFUSE, VERY SAD HOW THEY CAN GET AWAY WITH THIS FLAW AT THE COST OF SMALL CONSUMERS! AFTER READING ON HE INTERNET ABOUT THE HIS, I'M SURE THERE ARE THOUSANDS WITH THIS PROBLEM! THE US GOVERNMENT NEEDS TO STEP IN AND HELP US WITH THIS!
A CERTIFIED FORD SERVICE DEPARTMENT DIAGNOSED OUR VEHICLE FOR EXHAUST FUMES ENTERING THE CABINET THROUGH UNSEALED SEAMS IN THE REAR OF THE CAR. WE TOOK THE EXPLORER IN FOR A DIAGNOSES AFTER SMELLING WHAT APPEARED TO BE EXHAUST FUMES INSIDE THE CAR. AT THE TIME, WE HAVE NO IDEA WHAT WAS CAUSING THE FUMES SMELL, SO MY HUSBAND DROVE THE CAR IN AN ATTEMPT TO RULE OUT A FEW ISSUES. NOT EVEN 20 MINUTES INTO DRIVING, HE FELT NAUSEOUS AND DIZZY. HE IMMEDIATELY PULLED OVER AND REFUSED TO CONTINUE DRIVING THE VEHICLE. AFTERWARD, WE TOOK IT TO A FORD DEALERSHIP, WHERE THE SERVICE DEPARTMENT PROVIDED THE AFOREMENTIONED DIAGNOSIS.
EXHAUST FUMES ARE LEAKING INSIDE THE CABIN WHILE DRIVING AND AFTER ACCELERATING.
FRONT MOULDING AROUND WINDSHIELD ON BOTH SIDES CAME FLYING OFF THE CAR ON THE HIGHWAY. VERY DANGEROUS POTENTIAL ROAD HAZARD TO ALL DRIVERS ON THE ROAD. THERE ARE DOZENS OF DOCUMENTED CASES OF THIS HAPPENING. SEE LINK BELOW. FORD SENT ME TO YOU AS THEY SAID THEY WILL NOT DO ANYTHING. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2013/WINDOWS_WINDSHIELD/WINDSHIELD_TRIM_FLIES_OFF.SHTML
CO2 ENTERING THE CABIN. ALREADY TOOK IT TO A FORD DEALER THEY LIED TO ME AND NEVER FIXED THE CAR. NOW THEY WANT ME TO PAY IN ORDER FOR THEM TO CHECK IT. YOU CAN SMELL THE SMOKE GETTING INTO THE CAR.
I BOUGHT CAR MAY 3013 STARTED SMELLING EXHAUST INSIDE THE VEHICLE AND KEPT ASKING THE DEALER TO PLEASE CHECK IT OUT AND ASKED IF THERE WERE ANY OTHER COMPLAINTS FOR THE SAME. THEY ACTED AS THOUGH I WAS CRAZY NEVER CHECKED IT OUT AND I REQUESTED IT EVERY TIME TOOK IT IN FOR OIL AND TIRE ROTATION. AFTER A WHILE WHEN I WOULD BE IN THE VEHICLE AND EXCELERATE IT WOULD SMELL AS THOUGH SOME ONE DUMPED A CAN OF GAS IN THE BACK OF THE CAR. WHEN TOOK IN THE LAST TIME DEALER I BOUGHT IT FROM TOLD ME WOULD COST ME TOO MUCH TO FIX AS IT WAS A BIG JOB JUST DON'T USE YOUR REAL AIR CONDITIONER. WE LIVE IN FLORIDA AND MY GRANDCHILDREN RIDE WITH ME THAT IS NOT AN OPTION. THE FUMES HAPPENED WHEN EXCELERATION AT LOW AND HIGHER SPEEDS NOT DURING SAME CIRCUMSTANCES. THE LAST TIME WHERE AS IT HAD BEEN ON THE OPEN HIGHWAY I WAS SIMPLY DOING A LEFT TURN AND THIS TIME THE EXHAUST WAS IN THE FRONT PASSENGER SEAT AREA. THIS HAPPENED FOR THE LAST FOUR YEARS I REPORTED TO FORD CUSTOMER SERVICE THE GAVE ME CLAIM NUMBER HAVE NOT HEARD BACK. CASE NUMBER IS CAS10895619
WHEN THE A/C IS ON, OR IF THE CAR IS PARKED AND IDLING, THERE IS THE SMELL OF EXHAUST IN THE CAB OF THE VEHICLE.
CABIN FILLS UP WITH EXHAUST FUMES AFTER SPEEDING UP
FOR THE PAST SEVERAL MONTHS, I HAVE BEEN GETTING A FOUL ORDER EMANATING FROM MY VEHICLE. I SMELL IT INSIDE THE CABIN AS WELL AS THE EXTERIOR OF THE VEHICLE AFTER STOPPING. THE ODOR BECOMES STRONGER WITH LONGER ENGINE RUN TIMES OR HARSHER DRIVING CONDITIONS. THE ODOR DOES NOT SMELL LIKE OIL OR GAS. I CAN BEST DESCRIBE IT AS ACIDIC OR CHEMICAL. I HAVE TAKEN IT IN TO MY LOCAL FORD DEALERSHIP FOR RESOLUTION. THE SERVICE ADVISOR ACKNOWLEDGED THAT HE CAN SMELL THE ODOR AS WELL. UNFORTUNATELY, THEY COULD FIND NO SPECIFIC CAUSE FOR THE ISSUE. THE ACTION THEY TOOK WAS TO POWER WASH THE ENGINE COMPARTMENT UNDER THE BELIEF THAT IT MAY HAVE BEEN A DEAD ANIMAL. UNFORTUNATELY, THE SMELL HAS NOT DISAPPEARED AFTER THAT DEALERSHIP ACTION. I AM OBVIOUSLY CONCERNED THAT IT IS POSING A SAFETY RISK.
I PURCHASED MY VEHICLE AS A USED CAR COMING OFF OF A LEASE AT A CERTIFIED FORD DEALERSHIP. THE VEHICLE NOW HAS 31000 MILES. THE FACTORY WARRANTY ENDED 10/2016. I FIRST NOTICED THIS PROBLEM LATE 12/2016. THE VEHICLE EXHIBITS A STRONG EXHAUST ODOR IN THE PASSENGER CABIN DURING ALL TIMES OF OPERATION. THE ODOR IS MUCH STRONGER WHEN THE VEHICLE IS STATIONARY (I.E., IDLING AT A TRAFFIC LIGHT) AND IS VERY STRONG DURING AND IMMEDIATELY AFTER HARD ACCELERATION. IT SEEMS AS THOUGH THE EXHAUST ODOR IS ACTUALLY COMING THROUGH THE VEHICLES VENTILATION SYSTEM. THE EXHAUST ODOR OFTEN LEAVES ME FEELING SICK IF I DO NOT CRACK OPEN THE WINDOWS FOR FRESH AIR. I HAVE CALLED MY DEALERSHIP (MILLER FORD, MOUNT HOLLY, NJ) AND EXPLAINED THE PROBLEM. THE DEALERSHIP ACKNOWLEDGED HAVING PREVIOUS SIMILAR COMPLAINTS AND STATED THAT THERE WAS A SERVICE BULLETIN DESIGNED TO ADDRESS THE ISSUE. HOWEVER, SINCE MY VEHICLE IS NO LONGER UNDER WARRANTY, THE COST OF THE REPAIR WOULD NOT BE COVERED. I NOW HAVE BEEN DRIVING THE VEHICLE FOR APPROXIMATELY 3 MONTHS, ENDURING THESE EXHAUST FUMES. I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE THAT COULD ADVERSELY AFFECT MY HEALTH AND THE SAFETY OF OTHERS IF I WERE TO BECOME OVERWHELMED BY THE EXHAUST'S CO. I CANNOT AFFORD TO JUST STOP OPERATING THIS VEHICLE AND BUY ANOTHER.
WHEN ACCELERATING INSIDE CAB FILLS WITH FUMES. WAS FIXED ONCE TO NO SUCCESS.
FUEL ODOR WHEN STARTING THE VEHICLE AND EXHAUST SMELLS WHILE DRIVING
MY HUSBAND AND I OWN A 2013 EXPLORER. SEVERAL WEEKS AGO WHEN MY HUSBAND WAS BACKING OUT OF THE GARAGE AND DRIVEWAY, THE VEHICLE SLID INTO OUR STONE WALL AND COST US $250 AND THE INSURANCE COMPANY $1955,21. THAT WAS WHEN WE DISCOVERED THE 4 WHEEL DRIVE WAS NOT WORKING ON THE EXPLORER. WE TOOK IT TO MONTROSE MOTORS IN MONTROSE, PA AND WERE TOLD THAT THE VEHICLE DID NOT RECEIVE A COMPUTER UPDATE. SUPPOSEDLY WITHOUT THAT UPDATE THE 4 WHEEL DRIVE WAS DISENGAGED. FOR THE COMPUTER TO BE UPDATED. FOR THE COMPUTER TO BE UPDATED IT COST US $37.10. WE WERE NEVER NOTIFIED BY FORD THAT THIS WOULD HAPPEN TO OUR VEHICLE. THIS ACCIDENT MAY NOW MAKE US LOSE OUR ACCIDENT FREE DISCOUNT AND INCREASE OUR PREMIUMS ALSO, IMAGINE IF WE WERE DRIVING ON THE ROAD IN A SNOW STORM AND THOUGHT WE HAD 4 WHEEL DRIVE. WE COULD HAVE HAD AN ACCIDENT AND HURT OR KILLED SOMEONE OR OURSELVES. I REALLY THINK FORD WAS IRRESPONSIBLE FOR THIS ISSUE IF EXPLORER'S HAVE THIS PROBLEM. WE WERE GM BUYERS AND SWITCHED TO FORD, BUT I HAVE TO SAY I AM NOW DISAPPOINTED.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2013 Ford Explorer has 235 UNKNOWN OR OTHER complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.