2011 Ford Fusion Steering

I STARTED MY CAR. A WARNING LIGHT STARTED BEEPING AND MY STEERING WHEEL WOULD NOT TURN. THE MESSAGE SAID "POWER STEERING ASSIST FAULT". I TURNED THE CAR OFF AND ON THREE TIMES. THE MESSAGE REMAINED THE SAME. 2 HOURS LATER, I STARTED IT AND THE MESSAGE WAS GONE. WHILE THE MESSAGE WAS ON, I HAD NO CONTROL OF MY CAR. LUCKILY, I WAS IN MY DRIVEWAY.

POWER STEERING ASSIST FAULT...ALONG WITH ANDVANCETRAC ISSUES....FAILS....TURN OFF VEHICLE AND USED TO WORK AGAIN WELL FOR A SHORT TIME AND AGAIN IT WOULD FAIL...FAILURE OCCURRED EITHER AT HIGHWAY SPEEDS OR IN PARKED POSITION.... MAKING STEERING DIFFICULT... *TR

OPENED GARAGE DOOR AND STARTED CAR TO LEAVE FOR WORK. PUT CAR IN DRIVE AND STARTED TO EXIT GARAGE WHEN "POWER STEERING FAILURE" MESSAGE APPEARED ON DASH. COULD NOT MOVE STEERING WHEEL. STOPPED CAR AND KILLED THE ENGINE. RESTARTED CAR AND ERROR MESSAGE WENT AWAY AND POWER STEERING WAS NORMAL. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, POWER STEERING ASSIST FAULT WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,600.

WHILE DRIVING ON THE EXPRESS WAY THE CAR LOST POWER STEERING AND THE POWER STEERING FAILURE LIGHT CAME ON. BECAME ALMOST IMPOSSIBLE TO TURN THE VEHICLE. THE DASH MESSAGING SYSTEM READ SERVICE ADVANCETRAC. WE TRIED RESETTING EVERYTHING, TURNING THE CAR ON AND OFF, NOTHING FIXED IT SO WE ARE TAKING IT TO THE DEALERSHIP. BUT READ IT WAS A COMMON ISSUE AND WE BELIEVE IT SHOULD BE RECALLED SO SOMETHING LIKE THIS DOES NOT HAPPEN TO SOMEONE ELSE AND END IN A FATALITY. *TR

AFTER GETTING GAS AND CAR WAS OFF AND IN PARK, TRIED TO GO THE POWER STEERING WAS GONE AND THE CAR WAS NOT CONTROLLABLE. NO ONE SEEMS TO KNOW THE EXACT PROBLEM. *TR

THE POWER STEERING RACK WENT OUT ON MY 2011 FORD FUSION. I COULD NOT DRIVE IT WHILE BEING FIXED WHICH WAS A PAIN, BUT I DID GET A LONER VEHICLE TO USE FOR THE GAS USED WHILE BEING FIXED. I PAID TO HAVE THE VEHICLE TOWED TO THE FORD GARAGE. IT SAT FOR THE WEEKEND. AFTER THE DIAGNOSIS I HAD TO COME INTO TOWN (17 MILES) TO PAY FOR THE PART BEFORE IT WOULD BE ORDERED. THE PROBLEM OCCURRED ON A THURSDAY AND IT WAS REPAIRED THE FOLLOWING WEDNESDAY AT THE END OF THE DAY. TOTAL BILL WAS $1708 AND CHANGE. WITH A THREE WARRANTY IT WAS NOT COVERED. HOWEVER THERE HAVE BEEN 94 COMPLAINTS ON THE VEHICLE MODEL OF WHICH 39 WERE FOR THE POWER STEERING RACK. OTHER FUSION MODELS WERE FIXED UNDER A RECALL. I BELIEVE MINE SHOULD ALSO BE COVERED BY FORD BECAUSE OTHER MODELS WERE COVERED. I AM FORTUNATE THE POWER STEERING WENT OUT ON A CITY STREET AND NOT ON AN INTERSTATE HIGHWAY WHILE I WAS DRIVING THE PREVIOUS WEEK DRIVING AT 65 MPH. I AM 71 YEAR OLD WIDOW AND DO NOT DRIVE RECKLESSLY. MANY POWER STEERING RACKS LAST WELL OVER 100,000 MILES. I REALLY DON'T FEEL SAFE IN THIS CAR ANYMORE. I PROBABLY WILL BE CAR SHOPPING AT ANOTHER BRAND DEALER. *TR

WHILE DRIVING CAR THE POWER STEERING FAILED CAUSING A LOSS OF PROPER CONTROL OF THE CAR. THE CAR STEERING WOULD NOT BUDGE AND WAS VERY DIFFICULT TO PULL OVER TO A SAFE PLACE. MESSAGE ON DASHBOARD READ POWER STEERING ASSIST FAILURE. THIS HAS HAPPENED 3 TIMES IN THE LAST 7 DAYS. *TR

TL*THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AS THE POWER ASSIST FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS UNAVAILABLE.

STARTED CAR AND IMMEDIATELY POWER STEERING FAULT ASSIST CAME ON AND COULD NOT MOVE STEERING WHEEL TURNED CAR OFF AND BACK ON AND IT CORRECTED ITSELF AND I DROVE FROM FL TO GA WITH NO PROBLEM. 2 DAYS LATER SITTING IN DRIVEWAY THE SAME PROBLEM OCCURRED TURNED CAR OFF AND BACK ON AND IT FIXED THE PROBLEM .UNTIL NEXT TIME I HAVE GOOGLED THE ISSUE AND THERE ARE 500K REPORTS OF THIS HAPPENING AND FORD NEEDS TO DO A RECALL. A 26K CAR SHOULD NOT HAVE MAJOR MECHANICAL PROBLEMS IN 4 YEARS. *TR

MY POWER STEERING IS OUT I WAITED THE 30 SECONDS AND LONGER WITH NO GOOD RESULTS I DROVE IT HOME AND WAITED AND STILL NO STEERING ASSIST THERE IS A FAULT LIGHT ON THE INSTRUMENT CLUSTER. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING DEFAULT AND POWER STEERING LOW WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 4/30/15*CN UPDATED 10/23/2015 *JS

RECENTLY WHILE TURNING ON THE CAR I HAVE NO POWER STEERING. I USUALLY WAIT A WHILE AND IT KICKS ON OR I TURN CAR ON AND OFF TO FIX IT. ONE TIME I WAS LEAVING ON MY STREET AND IT WENT OUT AND FLASHED ON MY DASH. I PARKED THE CAR AND TURNED ON AND OFF TO FIX... I AM CONCERNED THAT THIS WILL GO OUT ON THE HIGHWAY AND CAUSE A VERY SERIOUS ACCIDENT... *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL LOST POWER AND THE POWER STEERING ASSIST WARNING ILLUMINATED. THE VEHICLE WAS PLACED IN NEUTRAL, SWITCHED OFF, AND RESTARTED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO ANALYZED AND DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

DRIVING I-10 FRONT RIGHT TIRE GO'S FLAT PULLED OVER PUT ON A PAIR TIRE GOT BACK IN CAR TO LEAVE MESSAGE STARTS IN DASH SERVICE POWER STEERING AND I HAVE NO POWER STEERING CALLED DEALERSHIP THEY TOLD ME IT WAS PROBABLY A COINCIDENCE THAT THE FLAT TIRE AND NO POWER STEERING HAPPENED THAT A FLAT TIRE CAUSED ELECTRIC POWER STEERING TO QUIT WORKING SEARCHED THIS PROBLEM ONLINE A LOT OF PEOPLE HAVING SAME PROBLEM SOME OF THEM JUST DRIVING NO FLAT TIRE JUST QUITS WORKING SOME ON AND OFF AT TIMES

WHILE DRIVING HOME LAST EVENING THE POWER STEERING ON MY CAR QUIT WORKING AND I HAD DIFFICULTY CONTROLLING THE VEHICLE. THE INDICATOR LIGHT CAME ON STATING THAT THERE WAS A SYSTEM FAILURE IN REGARDS TO THE POWER STEERING. THIS MORNING WHEN I STARTED THE CAR THE POWER STEERING WAS ONCE AGAIN WORKING. I TOOK THE CAR TO THE FORD DEALERSHIP AND WAS TOLD THAT THERE HAS BEEN A RECENT RECALL ON THIS PARTICULAR PROBLEM, BUT A REPAIR WILL NOT BE AVAILABLE UNTIL JULY 13TH. I WAS ADVISED TO PICK THE CAR UP AND DRIVE IT WITH THE DEFECT UNTIL THE FIX BECAME AVAILABLE BECAUSE NOTHING CAN BE DONE AT THIS TIME. I FIND THIS TO BE DANGEROUS AND UNACCEPTABLE.

THE POWER STEERING ASSIST FAILED ON MY CAR 5 TIMES SO FAR, ONCE WHILE I WAS DRIVING WHICH CAUSED ME TO CRASH INTO A CURB AND GET A FLAT TIRE. (!) IT SEEMS TO RESET ITSELF AFTER I TURN THE CAR OFF AND TURN IT BACK ON. I AM WORRIED THIS FAILURE OF MY POWER STEERING IS GOING TO HAPPEN WHILE I AM DRIVING ON THE FREEWAY WHICH I MUST DRIVE ON IN HEAVY TRAFFIC EVERYDAY. THIS IS VERY DANGEROUS. AFTER READING ALL THE OTHER COMPLAINTS ABOUT THIS ISSUE WITH THIS MAKE, MODEL AND YEAR OF CAR, I AM SUPRISED MY CAR HAS NOT YET BEEN RECALLED. SOMEONE IS GOING TO GET KILLED IF THIS PROBLEM IS NOT ADDRESSED AND FIXED. I DON'T HAVE THE MONEY TO FIX MY CAR, AND FROM WHAT I READ, FORD AUTO REPAIR DOESN'T EVEN KNOW HOW TO FIX THIS PROBLEM. WHAT A NIGHTMARE. PLEASE RECALL. *TR

WHILE DRIVING DOWN A STREET SUDDENLY TRULY OUT OF NO WHERE, THE CAR DINGS AND POWER STEERING FAILURE REPAIR ADVANCEDTRAC NOW APPEARED IN THE DISPLAY. THE CAR LOST POWER STEERING AND I NEARLY RAN INTO SOMEONE WHILE ATTEMPTING TO PULL INTO A PARKING LOT TO PARK. I RESEARCHED THE ISSUE SINCE THE DEALERSHIPS "FRONT END PERSON" WAS NOT AVAILABLE ON SATURDAY WHEN I HAD THE PROBLEM AND IT IS A VERY COMMON PROBLEM WITH THE CAR. I COULD NOT IMAGINE IF MY WIFE WOULD HAVE BEEN DRIVING WOULD SHE HAVE BEEN ABLE TO PULL THE CAR OVER WITHOUT HURTING HERSELF OR SOMEONE ELSE. THERE WAS ZERO WARNING, ONE MOMENT EVERYTHING WAS FINE AND THE NEXT POWER STEERING WAS OUT AND I WAS ON MY OWN. THIS IS UNACCEPTABLE, ESPECIALLY BEING A COMMON PROBLEM THAT COST $2081 TO FIX FROM MY LOCAL DEALERSHIP. THIS SHOULD BE LOOKED INTO AS A RECALL! *TR

MY FUSION IS ONE OF THE MANY SUFFERING FROM THE ELECTRONIC POWER STEERING ASSIST FAULT (EPSAF). FORTUNATELY, THE FAILURE CAME AT STARTUP AND NOT WHILE DRIVING DOWN THE FREEWAY. THE FIRST TIME IT HAPPENED, I WAS ABLE TO TURN THE CAR OFF TO RESET IT. THE NEXT MORNING THE EPSAF FAILED AT STARTUP AND I WAS NOT ABLE TO RESET IT. *TR

MY POWER STEERING ASSIST FAILED ALONG WITH ADVANCE TRAC. THIS HAS BEEN A COMPLETE NUISANCE NOT TO MENTION A RIDICULOUS AMOUNT OF MONEY TO HAVE REPLACED. NORTH BROTHERS FORD HAS QUOTED ME OVER $2,000.00. I AM NOT LEFT WITH A CHOICE BUT TO FIX THE VEHICLE. I HAVE READ NUMEROUS REVIEWS THAT MANY OTHERS HAVE POSTED IN REGARDS TO THIS DEFECTIVE PART. PLEASE HAVE FORD MOTOR COMPANY RECALL THIS VEHICLE AND HAVE THIS PROBLEM FIXED. ~A VERY UNSATISFIED FORD OWNER *JS

TWICE NOW MY VEHICLE HAS LOST POWER STEERING WHILE DRIVING. THE LIGHTS SUDDENLY COME ON SAYING "SERVICE POWER STEERING NOW" "SERVICE ADVANCETRAC". I COMPLETELY LOSE POWER STEERING WHICH MAKES THE CAR VERY UNSAFE AT ANY SPEED. THIS TIME I HAD MY 3 OF MY CHILDREN IN THE CAR WITH MY WIFE AND MYSELF. I AM AFRAID TO DRIVE THE CAR NOW AND I DON'T HAVE $1500 TO $2000 LAYING AROUND TO FIX THIS. I CAN'T BELIEVE FORD IS NOT OWNING UP TO THIS PROBLEM. I HAVE READ ALL THE OTHER COMPLAINTS, THIS IS OBVIOUSLY A MANUFACTURING DEFECT AND FORD SHOULD BE HELD 100% ACCOUNTABLE. *TR

NOT SURE OF THE EXACT DATE OF THE FIRST TIME THIS HAPPENED BUT I PUT IN THE CORRECT MONTH, HOWEVER THE SAME PROBLEM HAS HAPPENED AGAIN JUST FRIDAY FEB. 13, 2015 LESS THAN A YEAR FROM THE FIRST TIME IT HAPPENED. WHILE DRIVING DOWN THE ROAD THE POWER STEERING ON THE CAR JUST WENT OUT WITHOUT WARNING, THIS TIME THERE WAS ICE ON THE ROAD AND I HAD MY 8YR OLD CHILD ON THE CAR. I DID NOT HAVE TO PAY DUE TO THE CAR STILL BEING UNDER WARRANTY AND SEEING THAT IT HAS BEEN LESS THAN A YEAR BEING REPAIRED I HOPE IT IS STILL COVERED. THERE HAS TO BE A PROBLEM WITH THIS SYSTEM AND I HOPE FORD MOTOR COMPANY AND/OR THE MAKER OF THIS PART FIND A WAY TO FIX IT. I HAVE OWNED FORDS/MERCURYS MOST OF MY DRIVING LIFE AND NEVER HAD A SERIOUS PROBLEM LIKE THIS. *TR

AS I WAS PULLING INTO A GAS STATION TO GO INSIDE THE ADVANCETRAC AND STEERING PUMP IS LOW ALERT CAME ON. I PULLED INTO A PARKING SPOT AND GOT OUT. WHEN I CAME BACK OUT AND STARTED THE CARD I WAS NOT ABLE TO TURN MY WHEEL. IT WAS LOCKED. I HAD TRIED TO SHUT OFF ENGINE SO IT CAN RESET AND UNPLUG THE BATTERY AND CHECK THE FUSE. MY STEERING WHEEL STILL DID NOT MOVED. I HAD IT TOWED TO THE FORD DEALERSHIP AND THEY DID A DIAGNOSTIC ON IT AND IT IS THE STEERING GEAR AND LOWER CONTROL ARMS THAT ARE MALFUNCTIONING AND THEY ALSO SAID THE CONTROL BOARD MIGHT HAVE TO BE REPLACED. I WISH I HAD MORE TIME AHEAD WARNING THAN JUST 5 MINUTES BEFORE MY CAR BROKE DOWN. WHAT WOULD HAVE HAPPENED IF I WAS ON THE HIGHWAY AND COULD NOT TURN MY CAR. *TR

I PLACED MY CAR IN REVERSE AND BEGAN TO BACK UP. THE STEERING LOCKED UP AND THE MESSAGE CENTER INDICATED POWER STEERING ASSIST FAULT. I TURNED THE CAR OFF AND RE-STARTED AND THE STEERING WAS NORMAL. I DROVE A FEW HUNDRED FEET DOWN THE ROAD AND THE STEERING LOCKED UP AGAIN. THIS TIME IT REMAINED LOCKED. IT WAS NOT EASY, BUT I WAS ABLE TO DRIVE TO A NEAR BY FORD DEALER. THEY SAID THE RACK AND PINION STEERING WENT BAD AND NEEDED TO BE REPLACED. I COMPLAINED THAT I HAVE HEARD THERE IS A POTENTIAL RECALL FOR THIS DEFECT. THE SERVICE WRITER TOLD ME DON'T BELIEVE EVERYTHING YOU HEAR. THE OUT OF POCKET COST TO ME FOR REPAIR WAS $1,929.44. I HAVE BEEN A FORD OWNER MOST OF MY LIFE, BUT WILL NEVER BUY ANOTHER ONE UNLESS FORD MAKES GOOD ON THIS OBVIOUS DEFECT. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE CHECK POWER STEERING AND STABILITY TRACTION CONTROL WARNING LAMPS ILLUMINATED. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL LOCKED AND WAS UNABLE TO BE TURNED. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,200.