12 complaints reported

2019 Ford Mustang UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
12
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2025

There is TSB that was issued on the shift forks of the 2018-2019 Ford mustangs where aluminum shift forks were originally installed which led to cracking and breakage. Due to this a TSB was issued reverting back to them using steel. My son purchased a 2019 Ford Mustang with only 9000 miles on it three months ago and this part has broke and no one wants to cover the Repair. This should be covered Repair. There should be a recall.

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: May 2025
Nov 2025

When placing the car in reverse the backup works sometimes and most times it does not. Similar to other Ford vehicles currently under recall. I am of the belief this recall should be expanded to include additional years and models.

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2025
Sep 2025

A vehicle was listed for sale in June 2025 with an odometer reading of 115,152 miles. However, a CarFax report dated March 13, 2025, showed the mileage as 37,707. This is a discrepancy of over 77,000 miles in less than three months, raising serious concerns about odometer tampering or title fraud. The issue was discovered prior to vehicle delivery, and the transaction was canceled. The dealership has not provided any explanation for the mileage increase. This discrepancy may mislead future buyers and compromise the vehicle’s maintenance and safety records. The vehicle was not inspected by a mechanic before cancellation. The concern has been reported to the Better Business Bureau (BBB), California DMV, and CFPB.

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jul 2025
Jul 2025

The Back-up camera blanks out; blinks on and off; message says to see the dealer who wants $185 just to diagnose the problem. Is there a recall? and if not it should be. vehicle has 31,000 miles on odometer. Problem has be occurring since June 2025 and is still ongoing.

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2025
Apr 2025

We purchased a Ford Mustang for our daughter 6 years ago, and have had the following ongoing dangerous and expensive widespread issue, 6 incidents to date, caused by Ford knowingly using soy based wiring (as opposed to petroleum based) for environmental reasons, that attract rats like it was cheese. The rats have been eating through essential wiring and once in the car also eating hoses and insulation, putting our daughter’s and others lives in grave danger and costing us thousands of dollars in continuous repairs, the last time rats ate through her brakes! (luckily discovered by warning lights in her car before her brakes failed) Ford is very aware of this issue and receive many complaints but do nothing, except refer me to you after I filed a complaint with them. No warranty covers this. Only my neighbors who don't have cars with soy based wiring don't have this issue, showing that this is clearly the cause. In a futile attempt to combat this, we have expensive monthly exterminator rat service, noise makers in her car, glue pads under her car, in her car (removed when driving), spray peppermint and bleach, and check the car daily. (Governor Newsom banned rat poison in Calif making it more challenging) But these expensive and time consuming measures are not full-proof as evidence of our continual costly repairs, and nothing will work until the root cause is addressed, the soy wiring. Ford needs to replace soy based wiring with petroleum based wiring, pay for all rat damage retroactively and future repairs until the soy wiring is replaced. (I have copies of all repair receipts, dating so far from Nov 2019 through April 2025) Just one of many article links in a quick google search that shows this is a widespread issue: "Rodents can’t get enough of Fords soy coated wiring and that’s a big problem!" [XXX] Please do something because Ford won't. (you ask date of incident, I have 6, I put most recent ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2025
Dec 2024

Driving down the interstate two days in a row and my passenger door just opened. First I thought it was just the indicator light, but when I looked over and heard the wind noise I pulled over immediately. The passenger door was opened. I shut it and continued on and it happened 3 more times.

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2024
Dec 2024

TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE OF SWELLED LUG NUTS. REASON GIVEN DAMAGE CAN OCCUR AND I COULD NOT CHANGE A TIRE IF I HAD A FLAT, BECAUSE MY LUG NUT WRENCH WOULD NOT FIT THE LUGS. I HAVE ANOTHER FORD WITH THE SAME PROBLEM. I SHOULD NOT HAVE TO PAY FO R NEW LUG NUTS, THIS SHOULD BE FORDS' RESPONSIBILITY!

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Dec 2024
Aug 2023

You have a recall listed for my cart but listed it as fixed. I never took the car in for service to get it fixed and I am experiencing the issue in the recall. NHTSA CAMPAIGN ID:19V076000. My instrument cluster goes blank for about 5-10 seconds while driving. This has happened several times in the last few weeks. I tried to call ford and have them look into this but they will not even tell me where the recall was performed and are telling me this is customer cost item even though the exact thing the recall describes is happening to me. They would not even provide verification that the recall was performed.

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Aug 2023
Sep 2021

The contact owns a 2019 Ford Mustang. The contact stated that the vehicle was jerking while idling at a stop light. The failure recurred while driving at highway speeds exceeding 65 MPH. The contact stated that the vehicle would eventually regain stability. The contact took the vehicle to the dealer and the radiator cooling fan was replaced. The dealer also diagnosed that the transmission gasket was leaking. The vehicle was repaired. The contact stated that the failure recurred while driving 80 MPH. The contact depressed the brake pedal and the PUSH to START button simultaneously to regain normal vehicle operation. The failure persisted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2020
Jan 2021

REAR WINDOW DEFROSTER SHATTERED GLASS

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Jan 2021
May 2020

IN MY CAR WHEN DRIVING AFTER 45 MINUTES OR SO (LONGS DRIVES) THE RADIO SCREEN IS FREEZING, YOU COULD SEE EVERYTHING IN THE SCREEN BUT CAN'T USE IT EVEN BUTTONS, NOTHING WORKS, I CAN NOTE IT BY CLOCK TIME IN THE SCREEN IS WAY BACK IN TIME, WHEN I TOUCH THE SCREEN IS HOT IF I SHUT OFF THE CAR FOR ABOUT 30 TO 50 MINUTES TO COLD DOWN THEN THE RADIO IS BACK. HAPPENS AGAIN IF I DRIVE ANOTHER 45 MINUTES. NOTHING HAPPEN IF I DRIVE DOWNTOWN SHORT DRIVES. *TR

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Apr 2019
Oct 2019

I PURCHASED A NEW 2019 FORD MUSTANG ECOBOOST ON OCTOBER 16, 2019, SINCE DAY ONE THE GEAR SHIFT SELECT LEVER HAS NOT BEEN LIGHTING UP AT NIGHT TO SHOW ME WHICH GEAR I AM IN. IT DOES NOT ILLUMINATE AT ALL. I BELIEVE IT IS UNSAFE, ESPECIALLY BECAUSE IF I HAPPEN TO BUMP THE SHIFT LEVER, I AM UNABLE TO SEE WHICH GEAR I AM IN AND COULD CAUSE AN ACCIDENT.

Type: Vehicle, Vehicle: 2019 FORD MUSTANG, Manufacturer: Ford Motor Company
Incident: Oct 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Ford Mustang has 12 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.