2017 Hyundai Tucson UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Paint is starting to peel of on my sedona sunset tucson 2017
Hyundai Tucson 2017 – Known Transmission Defect Ignored I own a 2017 Hyundai Tucson with the dual-clutch transmission. For months I experienced serious hesitation and sputtering when accelerating from a stop or low speed—a clear safety risk when trying to merge into traffic or cross intersections. On July 23, 2025, I dropped my vehicle at Huffines Hyundai in Plano. It sat there for nearly a month until August 21, when they finally admitted they could reproduce the issue. The problem matched exactly what Hyundai itself identified in its own service bulletins regarding this model’s transmission. Despite acknowledging it’s a known defect, Hyundai: Refused to cover the repair, Would not even reimburse my $200 third-party warranty deductible, Has failed to issue a recall, leaving countless owners with the same unsafe problem. This is deplorable customer care. Hyundai and its dealerships know this defect exists, can reproduce it, and yet leave customers to pay out of pocket for a manufacturer-caused safety hazard. Buyers should beware—Hyundai is not standing behind its vehicles.
The vacuum pump cap was diagnosed as the issue. All the lights came on the dash. I lost power steering and speedometer. There has been recalls for other years.
My door to drivers side only fully unlocks from the inside. When my door is locked it now requires me to climb through another door of my car and pop open the drivers door. If I were to get in an accident people wouldn’t be able to get me out if I was incapacitated.
My car is experiencing trouble accelerating, making it difficult to drive. Every time I come to a complete stop at a stop sign, my car struggles to regain speed. This issue becomes particularly dangerous on the expressway, as I can’t accelerate at a decent speed to merge onto the expressway, which poses a risk to both me and other drivers.
My harmonic balancer went bad after 120,000 miles causing my camshaft pully to shear off and a bolt to come loose causing me to have to replace my entire engine. I was told by my mechanic that this is a very rare occurring issue. Could this have happened because of a faulty harmonic balancer?
So in December of 2022 the vehicle above was recalled for Service Campaign 966 by hyundai and was completed. In 2024 it had the same issues again and the knock sensor was replaced twice in 2024. We just purchased the vehicle in January 2025 and know are having the same issuse and code showing the knock sensor is having issues. We reported it to the dealer we purchased from long hyundai of chattanooga and they aren't helping to resolve the issue. All they did before we bought it was say it had a weak battery and supposedly replaced the battery.
Structure issue, white paint is peeling off in chunks on hood, roof, and doors. There is a paint recall involving other hyundai vehicles of the same year and color. I am tired of having exposed unprotected metal being to rust and ruin the integrity of the part.
I was using the access road to get on the highway but when I tried to accelerate the car was slow to accelerate and I almost got hit by other cars. I don’t know what happened but now I have a steady check engine light. When I called a mechanic he said I have a TSB from 2021 for the Dual Clutch but I didn’t see anything for this and my SaferCar app doesn’t mentions it either.
Under 40,000 took vehicle in to check because of hesitation when accelerating. They checked and could not duplicate issue so sent me on my way. Reached 70,000 and hesitation is worse. Getting and merging on highway, turning from stop, and feels like it’s going to stall when going up inclines. No incident yet just notifying maybe something wrong with other peoples.
Driver/ Front door latch does not open from the exterior. This is a problem on many Hyundai Tuscons from 2016-2021. Hyundai has not addressed the problem. This issue was recalled on their previous models - but not the current ones. This is a safety issue if there is an accident first responders have to break the glass to get to the passenger.
Automobile is consuming a huge amount of oil. The vehicle does not have an oil leak.
Car just stopped in the middle of highway.
The paint just started chipping off slowly
Back end of the glass roof shattered unexpectedly while driving down the highway at 65mph. No visible debris or rocks just a loud bang of the glass suddenly breaking.
2017 Tucson no engine light came on no oil gauge light came on.Never received engine recall notice but engine rod bearing rubbing .Car is now Un drivable as it needs new engine
Passenger side back door will not open from the inside or outside when unlocked. No damage or accident history. Those in the back seat are unable to exit the vehicle in a safe or timely manner. No warnings or messages about this problem. According to Hyundai forums, this is a common issue.
With eco/turbo boost engaged, acceleration is intermittently delayed 2-4 seconds. This issue has endured for the last 2 years since I have owned this vehicle. After pulling onto a very busy main road, with power boost engaged and accelerator was fully engaged (to the floor) with NO response, the vehicle stays in place. After looking online, it appears that hundreds of other Hyundai customers have complained about this same defect, boiling it down to a dual clutch transmission. I took my vehicle to the dealership but they cannot repair this unless the acceleration delay happens while being test driven. This is a dangerous and unsafe feature, considering the vehicle has a eco boost system.
The front passenger door will not open from the outside. I press the unlock button several times, but it still won't open. I have to either open it from the inside or continuously pull on the outside handle lightly a few times to get the door open. I had the same issue with the driver side door. Obviously there is some kind of defect with the latch/actuator/locking system on these vehicles, and it needs to be addressed as it's a safety concern.
Transmission is slipping or not adjusting when driving. Very slow acceleration and it feels like the gears are not shifting properly
Rear driver side door will not open from the inside or out. Front driver side door intermittently will not open from the outside. Unable to get children out of car is a serious risk. Many reports online about same issues with this vehicle.
The front and back driver side door lock actuator assemblies stopped work. The driver side rear door stopped unlocking from the inside and outside all together, locking you in the car.
Vehicle caught fire while driving despite recall fixes. Vehicle was serviced by a dealership a week prior to the incident. While driving the ABS and other lights on the dash starting flashing, the steering was started to go out then smoke started coming into the car vents inside the vehicle. While I was not injured my only saving grace was that I was already in the left lane during rush hour traffic. The vehicle was inspected by both insurance as well as a Hyundai USA representative, the Hyundai representative would not state the cause of the incident citing "proprietary information". The vehicle is a total loss. There was not any crash involved to ignite a fire.
Back door does not open without manipulation of pushing in the cable line in the door handle. Cannot exit or enter without doing so
NHTSA Recall Number: 993 Recall Description: Inspect and Anti Theft Software Upgrade
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Quick Summary
The 2017 Hyundai Tucson has 70 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.