2017 Hyundai Tucson UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
There is no accident. My paint is peeling around the rear windows. The paint color is dazzling white.
My car has been using extreme amount of oil and they did a combustion test. Who knows if they did it right.every few hundred miles after all, and I took it to Hyundai and Barnes Crossing Tupalo Mississippi. They say they do have to hook it up to $286 to see if what’s wrong but it is using all a lot of oil. They refused to check mine and refused to fix the problem when it gets low of oil, it clicks in the engine. It also has a vacuum leak and they won’t fix see it without hooking it up and charging me. It is still under 100,000 miles I have a card to show warranty and I am under warranty. What do I do now to get this car fixed very dissatisfied and they are warning me to buy another, no way they don’t stand beside their cars. thank you so much for your time. I am still waiting to get this engine fixed. Also, black is in tail pipe like oil. HELP PLEASE! I’ve Called corporate two times on them and I’ve had to Called and ar and still under warranty but they still won’t fixit. Cooperate suggested maybe going to another Hyundai dealership. What is your opinion?
The back door is stuck close. All other doors open just fine.
The rear passenger door will not open making getting my child in and out of the car impossible unless she rides in the front passenger seat even though she’s only 7.
The contact owns a 2017 Hyundai Tucson. The contact stated the tire pressure was low. The contact stated that while driving at an undisclosed speed over a railroad track, the vehicle stalled. The contact was able to restart the vehicle. There was an unknown green light on the instrument panel. Additionally, the contact stated the gear shifter would inadvertently move without driver input. The vehicle was taken to the local dealer and air was added to the tire however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 28,484.
A couple of months ago, my car came to an abrupt stop in the middle of the freeway, Had I not been close to the shoulder, I could have been crushed to death. I was shortly notified through mail that my particular car year and model had several factory safety recalls and to take into service immediately. I booked immediately and their first available spot was January 3rd, 2022. The car was kept for couple of days and I picked it up on the 6th. I was told by the service advisor at Hyundai Van Nuys that everything was taken care of. Today, just 4 days later my car comes to a near halt yet again in the middle of the freeway, this time with my 9 month old baby in the car seat. The hood of my vehicle was smoking.
my vehicle stalls on take off and I have been told it is a dual clutch issue and is not correctable. I find that very frustrating since they new this problem existed when I purchased the vehicle new and never told me of the problem. Sometimes when I take off or turn it stalls and that is dangerous. I have tried several time to resolve this issue with no luck. It still does it and it is not fixable. There is no excuse for that.
Car has randomly and completely shut down while driving (electrical components flash on the interior) with no ability to accelerate on four different incidences on 05/18/22, 05/19/22, 05/27/22 and 06/17/22. Requested an appointment at my dealership to have the car inspected on 06/01/22 but was called 2.5 hours before the appointment on 06/18/22and informed that they could not inspect on the day I had selected. Without the ability to accelerate, had to coast to the side of the road to stop. To reset the vehicle, the vehicle has to be placed in park, shut off, and restarted. Three of these instances were in the city with very little room to pull over and one instance was on the highway at 65 mph and I had to navigate across two different lanes of traffic without the ability to accelerate. There have been no warning signs before the instances occurred.
My vehicle was not on the recall list and very much should have been. When I am at a complete stop and hit the gas pedal the vehicle rev up and hardly moves and then all of a sudden it will kick in and go... This is a BIG Safety Issue especially when you are at a light and or getting ready to turn or head into on coming traffic. Someone could die or get seriously injured. This is a HUGH Safety concern Still! I cannot repeat it enough. Its a very scary situation. Also when I am at a light or in traffic and start to slow down and just slowly go, the vehicle starts to shutter, like you can hear the dashboard/ front end shake. My Vehicle only has 56,000 miles.
Without warning, my car stalled and came to a stop while I was driving it. No warning lights had come on prior to the incident, but several came on after it stopped. I put the vehicle in park and attempted to restart it, and even though the start button lights indicated the the car was on, the engine would not start again. This is a safety issue because the car just stalled with no warning and I was not able to move it anywhere. If I had been on a highway or making a left turn, my children and I would have been seriously injured or killed. The car has been at the dealership since the incident, almost a week, and they have not yet looked at it or told me what is wrong with it. I have left 3 messages for the general manager and they have not responded.
Due to a faulty alarm and anti-theft system, my car was broken into and stolen. This has been an ongoing epidemic and Hyundai has done nothing to acknowledge and fix the situation. Even though the car is equiped with an alarm system, it only works for specific areas of the car, and rear windows can be broken and pried open without activating the alarm. The ignition can then be ripped out and driven without the key.
The contact owns a 2017 Hyundai Tucson. The contact stated that the check engine warning light was illuminated. The vehicle also hesitated during acceleration. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the coils were replaced. The manufacturer was not contacted. The failure mileage was approximately 78,000.
The doors will not open from the inside or the outside. They were working in the morning and later that afternoon with a child in the rear the rear door would not open. Dealer replaced actuator on that door but this is a common occurrence if you look on the internet. If there was a car accident or emergency children would be stuck in the back seat.
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-727. THE CONSUMER STATED THE COMPUTER SYSTEM FAILED AFTER HAVING THE RECALL REPAIR COMPLETED. THE CONSUMER SET ANOTHER APPOINTMENT WITH THE DEALERSHIP TO HAVE THE VEHICLE INSPECTED.
The vehicle started to having loss of power problem when reaching around at the speed of 60mph in highway. Due to this problem, the acceleration suddenly dropped sometime and i was not able to keep up with the flowing highway traffic and this highly risked my vehicle from being hit by the behind vehicle. This has put mine and other drivers safety at higher risk. Later after few weeks the engine warning light popped up on my dashboard. I checked my vehicle VIN in NHTSA website and found my vehicle have a recall related to the engine failure so took my vehicle to the nearest dealership but they also showed fault on something else and asked around $4000 to fix it all. I could not do it due to higher cost but they took $200 for diagnostic fees. They did not fix my recall too.
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle would fail to accelerate upon the depression of the accelerator pedal as the oil pressure warning light would illuminate on the instrument panel. The contact took the vehicle to a dealer however, the dealer denied that there was a failure with her vehicle. The contact then took the vehicle to an independent mechanic who diagnosed a failure within the engine and linked the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was notified of the failure and the contact was provided a case number. The vehicle had yet to be repaired. The failure mileage was approximately 69,000.
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated that while his wife was driving at an undisclosed speed, the vehicle hesitated and stalled. The vehicle was taken to the dealer. The dealer installed a software update containing a new Knock Sensor Detection System (KSDS). The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,800.
This vehicle is lagging or hesitating when shifting in the lower gears while driving. The vehicle hesitates to accelerate and the RPMs raise to approx. 3000-3500 before shifting into the next gear. This is especially dangerous when turning from an intersection. The vehicle does not malfunction like this every time. There does not seem to be a pattern with when or why the vehicle does this, it is kind of random.
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. The contact called an independent mechanic who informed her that the knocking sound needed to be addressed immediately and referred her to a dealer for assistance. Before calling the dealer, the contact received a recall notice for NHTSA Campaign Number: 21V727000 (Engine) which she linked to the failure. The contact then called the dealer and was informed that the part for the recall repair was not yet available. The contact also contacted Huntington Hyundai (1221 E Jericho Turnpike, Huntington, NY 11743) and was informed that since she did not purchase the vehicle from the dealer, they could not service her vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect. (RECALL RELATED INCIDENT) TS
My vehicle had an engine failure. I was driving the Vehicle and suddenly the oil pressure light came on, loud noises came from the engine rapidly came after the oil pressure light, and the car stalled out within a minute of the oil pressure light coming on. Judging by the sounds, I believe there was a catastrophic engine failure. This situation appears to be exactly as described in NHTSA Recall # 21V727000. Since this recall was issued, Hyundai has not provided any notice to people that such a major safety issue had potential to occur. The vehicle has been towed to a Hyundai Dealership. However, neither the Hyundai dealership nor Hyundai can provide any meaningful communication other than they would begin their inspection of the vehicle in as soon as one month from when they vehicle was placed in their possession, however, given the exact circumstance described in NHTSA Recall # 21V727000 is what took placed, I find it difficult to believe that any other situation could have lead to this engine failure for a vehicle that is just approaching 50,000 miles
My back passenger door won't open from the inside. The door appears to be unlocked, but it doesn't open. I recently received notice that Hyundai has issued a warranty extension for the door latch on this model, so it's a known issue that's obviously quite common. It seems to me that a widespread door latch malfunction is a safety issue that would be better addressed with a recall. I appreciate that my current problem will be covered under warranty. But stories shared online from other owners would lead me to believe that my other doors are likely to fail as well, and the extended warranty is only good until 100,000 miles. That may sound generous, but if they know their door latch is faulty, they should be required to replace all 4 doors with a latch that's not likely to fail.
I bought this car as a certified pre-owned vehicle 5 weeks before this incident occured... While driving on a highway with a full load in the trunk, several warning lights progressively came on: traction control, downhill assist, oil and emergency brake. I continued to my destination (airport parking garage) as there was nowhere safe to pull off. As I approached the airport, an additional large red triangle illuminated in the center of the dashboard saying "check ----" (4 letters, I don't remember what they were). I stopped to get my parking ticket, and the car rolled backward as I tried to begin moving. I gunned the engine, and was able to get to a parking spot, but felt the car had very little power. On my return approximately 36 hours later the oil light was still on; so it was towed to the nearest Hyundai dealer. The tow truck driver commented on it having low power as he tried to drive it onto the tow truck ramp. This Hyundai dealer was unable to find anything wrong. I drove it to the dealer from whom I had bought the car; they tried to recreate the situation where this occurred, and said they were unable to do so. I am concerned as this problem has not been diagnosed or repaired, and did cause a partial loss of power, which could have caused an accident. My dealer has traded me out of this vehicle into another car, as I no longer felt safe in this one.
THERE IS STILL NO REMEDY FOR THE CURRENT ABS RECALL ON MY VEHICLE.
The Turbo is going out which causes the vehicle not to accelerate. The repair shop also mentioned if the Turbo goes out completely it will cause engine damage.
We had a recent onset of issues with our 2017 Tucson Limited Ultimate that is alarming and potentially dangerous. I am most concerned with the safety of my wife and child as this is her primary vehicle. We have a new issue, relating to the door locks - that I would like to address, but would like to give the recent history or events before I get to that. We recently addressed a recall relating to a brake module - a potential fire hazard, as well as failed Turbo that caused a sudden loss of power at a critical time. This could have been a potential wreck, but thankfully it was avoided. Now we are at another safety issue that needs to be addressed with the door locks. This is concerning, inconvenient, and most likely not covered as a recall as it should be. Around 6 months ago there was a sudden power loss and whistling sound from the engine compartment. This happened while entering a turn in a busy intersection, which could have caused an accident. I took it to the dealer, and the problem was diagnosed as a faulty Turbo Charger and required order and replacement. Luckily this was covered on the warranty. The problem was resolved. Then I received a notification of a recall for the Brake Control Module because of the potential of fire in the engine compartment. I scheduled an appointment at my local dealer and had that replaced at no additional cost to me. My local dealership was about to resolve this issue as well. Today, I went to take my daughter to school and the rear passenger door would not open from the outside or the inside. The door lock clicks, but we are not able to exit the vehicle from that side or open the door from the outside. Upon researching on the internet, it's a ongoing issue with the door actuator. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ I scheduled an appointment for Monday, but it is again, a safety issue, and this will not be covered and most likely cost me out of pocket. Can you help?
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The 2017 Hyundai Tucson has 70 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.