2019 Jeep Cherokee UNKNOWN OR OTHER

There is something wrong with the stop start functionality on this vehicle. I am not sure how it is connected to the car but it causes my car to stop while I am driving literally. I've had this issue since I purchased the car I took it to the dealer to get fixed twice and called the manufacturer three times. I am having the issue again. I advised that dealership as well as jeep that I could get hurt if someone hits me from my car stopping abruptly ( I live in Chicago people drive fast and dangerously ) and they have done nothing to assist me with resolving the issue. but, whatever they keep fixing isn't the problem and I think that this is a violation of the law to have an unsafe vehicle on the road and I believe someone ( either Jeep or the dealership) were aware of the issues before I purchased the car. But , if I trade it in then someone else will just adopt the unsafe car at this point I am not sure what to do but reach out directly to the government but, I don't want to die my life is important to me and I cant just go buy another car I am not wealthy. I also , dont want someone to drive this car and something happens to them.

There is a stall when driving. A lot of the time when you stop and go it stalls for a second before it goes. It also happens when I am driving. If I am pressing on the gas it will stall as well. It has almost caused me to have an accident when it does the stall.

My vehicle stalled twice while pulling out into traffic. It starts back up but I have to put it in park and then restart it.

The start/stop function frequently failed and the car struggled to start up. Took it to the dealership and they said it just needed a software update. The software update did not fix the issue and my car failed to turn back on at a traffic light once it turned green. I did some research on the issue and found MANY other 2019 cherokee owners have had the same issue and those people all said there was a dead spot on the starter. Took my car back to the dealership's service department and was told I needed a new starter. It's a just barely 2 year old vehicle. It should not need a new starter already. And the issue started in 2020 but got significantly worse this year. It puts people's safety at risk. Some have even said the start/stop feature shut the car off mid turn. I'm in a rental car right now until the car is fixed.

FM RADIO FADES IN AND OUT. AND VOLUME CHANGES DRASTICALLY WITH DIFFERENT STATION CHANGES. SOMETIMES RESTARTING THE CAR HELPS.

THE CAR TURNS OFF WHILE DRIVING AND THEN EVERYTHING LOCKS UP. THIS HAS HAPPEN TWO DAYS IN A ROW 12/10/2020 AND 12/11/2020

2019 JEEP CHEROKEE LATITUDE. FIRST BOUGHT THE CAR THE HEAD LIGHTS AND TAIL LIGHTS WERE DEAD. TOOK IT INTO THE DEALER TO HAVE IT REPAIRED, TOOK IT INTO THE DEALER FOR A TRAMISSION RECALL. RANDOMLY DRIVING DOWN A MAJOR HIGHWAY A VEHICLE JUST SHUTS OFF IN THE MIDDLE OF IN THE MIDDLE OF THE ROAD AND WOULDN'T START BACK UP FOR A FEW MINUTES WHILE I WAS STUCK IN THE MIDDLE OF THE HIGHWAY. CALLED DEALER. RADIO RANDOMLY DOESN'T WORK CORRECTLY EITHER STAYS RUNNING WHEN THE KEYS TURNED OFF CAR AND KEYS TAKEN OUT , RADIO RANDOMLY SHUTS OFF

WHILE DRIVING EAST ON INTERSTATE 70, I HAD A BLOWOUT. AFTER LOOKING AT THE REMAINING TIRES, IT SEEMED THAT THEY WERE ALL PRETTY WORN - IF THEY HAVE THE MINIMUM 2/32 TREAD REMAINING, THEY BARELY DO. I FEEL THAT A PROPER SAFETY INSPECTION WAS COMPLETED BEFORE ENTERPRISE CAR RENTAL ON 37TH STREET NORTH IN WICHITA, KANSAS SENT ME AWAY IN THE VEHICLE.

WHILE DRIVING, THE CAR SHUT OFF AND HAD TO BE RESTARTED.

MY CAR HAS STALLED ON ME A TOTAL OF 8 TIMES. TODAY WHILE AT THE GAS STATION I TURNED MY CAR OFF AND HAD TO WAIT IN THE HEAT FOR MY CAR TO REBOOT AND COME BACK ON. I SPOKE WITH SOME ONE IN THE SERVICE DEPARTMENT WHO TOLD ME THAT THE RECALL HAD BEEN TAKEN CARE OF AND THAT WE SHOULD NOT HAVE ANY OTHER PROBLEMS JUST 1 WK AND A HALF AGO WHEN MY CAR WAS SERVICED. WE ARE CURRENTLY HAVING THE SAME PROBLEM. I'M FURIOUS! I CALL AND CALL AND GET THE RUN AROUND AND NOW AM TOLD SINCE I HAVE 65000 MILES I MAY NOW HAVE TO COVER THE EXPENSES OF A NEW STARTER BECAUSE OF THEIR MESS UP.

2 WEEKS AFTER I PURCHASED VEHICLE AS I WAS BACKING OUT OF MY GARAGE IT MADE A HORRIBLE SCREECHING NOISE LIKE IRON SCRAPPING AGAINST CONCRETE. IT CONTINUED DOING THAT AND I TOOK IT TO THE SERVICE DEPARTMENT AND THEY TOLD ME IT WAS THE CERAMIC BRAKES. IT CONTINUED AND HAD TO KEEP TAKING IT INTO SHOP FINALLY THEY REPLACED THE PADS AND ROTORS I PICKED IT UP ON A FRIDAY AND SUNDAY IT DID THE SAME THING. SO TOOK IT BACK AS OF 02/27/20 IT STILL MAKES THE SAME SOUND AND SOMETIMES IT WILL BRAKE AND THE CAR JERKS REAL BAD. ALSO IT ROLLS ABOUT HALF A TURN OF THE FRONT TIRE WHEN I HAVE PUT IT IN PARK WITH FOOT ON BRAKE TURN IT OFF AND TAKE MY FOOT OF THE BRAKE. I HAVE RECORDED THE NOISE IT MAKES AND VIDEOED THE TIRES ROLLING. THIS HAPPENS RANDOMLY THE LAST TIME IT MADE THE NOISE AND BRAKED WAS 02-12-20. BUT IT DOSE IT SO OFTEN THAT I GAVE UP RECORDING THE NOISE. INCLUDING OTHER DATES THAT IT HAS HAPPENED THE FIRST TIME WAS 2 WEEKS AFTER I BOUGHT THE CAR IN 07/03/19. OTHER DATES 11-25-19,12-17-19,12-22-19-TWICE THAT DAY 01-04-20,01-09-20,01-10-20,01/13/20,01/15/20,01/31/20,02/12/20 THOSE ARE THE ONES I HAVE JOTTED DOWN DOSE NOT INCLUDED THE RECORDED ONES. SOMETIMES WHEN I BACK UP AND PUT CAR IN DRIVE AND TAKE MY FOOT OFF BRAKE IT WILL ROLL BEFORE I EVEN STEP ON THE GAS.

RENTED A VEHICLE FROM ENTERPRISE A JEEP CHEROKEE 2019 WITH ONLY 18,620 MILES. DRIVING NORTH FROM FORT LAUDERDALE TO DAYTONA. AFTER 3HRS ON THE ROAD THE CAR HAD AN ENGINE EXPLOSION. ANOTHER VEHICLE IN FRONT OF ME STARTS SIGNALING ME AN TELLS ME THE CAR WAS ON FIRE. I IMMEDIATELY PULLED OVER AND GET OFF THE CAR, SAW LIVE FLAME GOING UNDER THE HOOD. PULLED ALL MY BELONGINGS OUT AND IN MATTER OF MINUTES THE WHOLE VEHICLE WAS BURNED.

AFTER STARTING CAR FROM SITTING ALL NIGHT OR DURING THE DAY WHILE AT WORK, THE CAR STALLS WHILE IN MOTION WITHIN 5 MILES WHILE DE-ACCELERATING WITH THE STOP/STOP BUTTON DEACTIVATED OR ACTIVATED. BEEP OCCURS, DASHBOARD READS, "PRESS BREAK AND PUSH BUTTON TO START", DRIVE INDICATOR ON DASH IS BLINKING, D ON SHIFTER BLINKING, BATTERY INDICATOR IS DISPLAYED, RADIO STAYS ON, BLOWER ON BUT NO AIR, FOOT ON BREAK, THE START/STOP BUTTON PUSHED. PUSHING ON GAS PEDAL NO RESPONSE. COAST OVER TO SIDE OF ROAD AND OR A PARKING LOT, WAIT UNTIL FLASHING STOPS, PUT CAR IN PARK, RESTART CAR. SAME SCENARIO 4 TIMES, DEALER UNABLE TO FIND ISSUE. SAFETY ISSUE - WORRIED ABOUT GETTING REAR-ENDED. *DT CONSUMER STATED A BEEP WAS HEARD PRIOR TO THE CAR STALLING.*JB

MY JEEP IS A 2.4L WHICH IS EXPERIENCING A STALL WHEN THIS ISSUE WAS ALREADY FIXED. VEHICLE STALLS WHEN TURNING THE WHEEL LEFT AND RIGHT.

AIR CONDITIONER HAS NOT WORKED SINCE I PURCHASED IN 2018. WHEN THE CAR IS IN MOTION OR SITTING STILL THE CAR DOES NOT COOL PROPERLY AND EVERYONE COMPLAINS OF BEING HOT IN THE CAR. I HAVE SEEN IN THE INTERIOR OF THE CAR ON THE PASSENGERS SIDE WATER DRIPPING AND PUFFS OF SMOKE COMING FROM THE DRIVERS A/C VENT THIS HAS HAPPENED TWICE IT LOOKED LIKE A CLOUD OF CONDENSATION. THE FIRST TIME I WAS DRIVING TO FLORIDA AND THE SMOKE HIT ME IN THE FACE AND IT SCARED ME, I COULD HAVE HAD AN ACCIDENT. THE MOST IRRITATING THING IS THAT I HEAR THE A/C COMPRESSOR WHILE IT'S WORKING THE NOISE IS LOUD AND DISTRACTING. THIS ISSUE HAS BEEN GOING ON FROM AUGUST 2018 TO CURRENT DATE.

ON JULY 27 2019 AT 12:39 AM MY 2019 JEEP CHEROKEE CAUGHT ON FIRE WHILE PARKED AT MY CONDO COMPLEX AT 1138 VALLEY ROAD IN WAYNE NEW JERSEY. THE VEHICLE HAD BEEN PARKED SINCE 4:30 PM ON 7-26-19. THERE WAS NO INDICATION OR WARNING LIGHTS THAT MAY HAVE INDICATED A PROBLEM ON 7-26-19. MY NEIGHBOR CALLED POLICE AT 12:39 AM STATING THAT MY VEHICLE WAS FULLY ENGULFED IN FLAMES. WHEN THE FD ARRIVED THEY CONCLUDED IT WAS MOST LIKELY A MANUFACTURING DEFECT OR ELECTRICAL. MY INSURANCE COMPANY HAS SINCE LOOKED AT THE VEHICLE WITH A FIRE INSPECTOR AND ALSO CORPORATE JEEP AND HAS DETERMINED IT IS A MANUFACTURING DEFECT OF SOME SORT. JEEP CORPORATE IS NOW LAUNCHING A 30 DAY INVESTIGATION.*DT*JB *DT*JB

HOOD VIBRATES AT HWY SPEEDS. HOOD IS MADE OUT OF ALUMINUM. DEALER SAYS IT IS DOUBLE LATCHED. ALL VEHICLES HOODS ARE DONE LIKE THAT. WHEN A SEMI PASSES YOU IT IS SO BAD YOU THINK IT IS GOING TO FLY OPEN. VEHICLE WEIGHS 150 POUNDS LESS THAN THE 2018 MODEL. NEED TO BE WEIGHTED DOWN. DEALER WILL NOT FIX

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE APPROXIMATELY 5 MINUTES LATER SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. NO FLAMES WERE PRESENT BUT SEVERAL PARTS UNDER THE HOOD HAD MELTED. NO FURTHER INFORMATION WAS AVAILABLE. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE VEHICLE WAS THE TOWED TO THE LOCAL DEALER ATLANTIC JEEP (555 SUNRISE WHY, WEST ISLIP NY). THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. *DT*JB*DT *TR

MY PASSENGER DOOR WILL NOT OPEN OR CLOSE USING THE KEYPAD OR DOOR PAD

WHEN FIRST STARTING THE SUV THE ENTERTAINMENT SYSTEM WILL SOMETIMES KEEP RESTARTING OR WHILE USING ANDROID AUTO OR APPLE PLAY THE SYSTEM FREAKS OUT AND WHILE DRIVING AND RESTARTS OR NOT WORK AT ALL UNTIL I RESTART THE TRUCK. ALSO HAVING ISSUES WITH MY SOUNDSYSTEM UNPAID EXTRA FOR....

WHEN DRIVING DOWN EITHER SMOOTH OR ROADS THAT ARE MUCH MORE BUMPY THEN AVERAGE THERE IS THIS LOUD NOISE THAT SOUNDS LIKE SOMETHING IS LOOSE WHEN I DRIVE WITH MY PANORAMIC ROOF CLOSED, IF IT'S OPEN YOU CAN'T SEEM TO HEAR IT. I'M AFFORD IT'S GOING TO LEAD INTO A HUGE PROBLEM OF EITHER LEAKING OR BREAKING...

NEW VEHICLE WITH 35 MILES ON IT HAVE A CHECK ENGINE LIGHT COMING ON

VEHICLE STALLS WHILE DRIVING.

RADIO AUGUST 2018 DROVE FOR ABOUT 6 HOURS. STOPPED FOR DINNER. STARTED THE CHEROKEE NO RADIO. WITH OUT THE RADIO NOTHING WORKS ( NO AC/HEAT, NAVIGATION, PHONE ETC. ). BOUGHT THE 2019 CHEROKEE IN MAY 2018. JULY OF 2018 THE RADIO WAS REPLACED ( REFURBISHED RADIO / NOT A NEW RADIO } VOLUME PROBLEM. SO THIS IS THE SECOND RADIO IN THIS VEHICLE ( NOT HAPPY WITH A REFURBISHED RADIO IN A NEW VEHICLE THAT IS JUST MONTHS OLD ) , DEALER/CHRYSLER KEEPS DOING SYSTEMS UPDATES THAT DON'T WORK. AT LEAST ONCE A WEEK THE RADIO WILL NOT TURN ON AND WHEN THE RADIO DOESN'T TURN ON I CANNOT OPERATE ANY OF THE INTERNAL SYSTEMS BECAUSE THE SCREEN IS BLANK.

FREQUENT DRIVER DISTRACTION - INTEGRATED NAVIGATION SYSTEM WEATHER ALERTS FROM SIRUSXM TRAVEL LINK APPLICATION. SIRUSXM APPLICATION 'TRAVEL LINK' IS ENABLED AND THERE IS NO USER OR SYSTEM ABILITY TO CONFIGURE OR DISABLE FROM FCA UCONNECT RADIO/UNITS IN ALL 2019 FCA VEHICLES (WITH NAVIGATION) INCLUDING OUR RECENTLY LEASED JEEP CHEROKEE. FREQUENT AND SOMETIMES NUMEROUS WEATHER AND TRAVEL ALERTS DISPLAY ON RADIO SCREEN, COVERING THE ENTIRE SCREEN, AND DO NOT DISAPPEAR. THE ALERT BLOCKS THE SCREEN, INCLUDING NAVIGATION, AND MUST BE MANUALLY DISMISSED TAKING FOCUS OFF THE ROAD. THE ALERTS ARE NOT JUST LOCAL ALERTS BUT RATHER COVER A 100 MILE RADIUS WHICH IS ALSO NOT CONFIGURABLE. THIS CONTRIBUTES TO THE NUMEROUS AMOUNT OF ALERTS AND FREQUENCY BY SIMPLY DRIVING A FEW MILES. FCA SUPPORT INCLUDING THE LOCAL DEALER HAVE CONFIRMED THERE IS NO ABILITY TO CONFIGURE THE ALERTS OR DISABLE THE ALERTS. THEY SUGGESTED CONTACTING SIRUSXM WHICH PROVIDES THE SIRUSXM TRAVEL LINK SERVICE. SIRUSXM IS UNWILLING TO HELP (REMOVE OR CONFIGURE TRAVEL LINK) AND IS ONLY WILLING TO REMOVE ALL TRIAL SIRUSXM SERVICES INCLUDING THE RADIO. THEY SUGGESTED WE CONTACT THE DEALER. OTHER OEM'S THAT OFFER TRAVELLINK SERVICE ALLOW FOR USERS TO CONFIGURE THE SERVICE OR DISABLE IF NEEDED. FCA CUSTOMER SERVICE DID MENTION THIS ISSUE HAS RESULTED IN MANY COMPLAINTS BUT THEY DO NOT HAVE A SOFTWARE UPDATE AVAILABLE. I BELIEVE FCA AND SIRUSXM BELIEVE THIS IS AN INCONVENIENCE ONLY. THIS IS NOT JUST AN INCONVENIENCE. DRIVERS MUST MANUALLY DISMISS EVERY ALERT. MY SON IS A FAIRLY NEW DRIVER AND THIS IS VERY CONCERNING.