161 complaints reported

2020 Kia Telluride Exterior Lighting

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
161
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Dec 2023

Bright head light stopped working without any cause.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Dec 2023
Dec 2023

High beams failure. Yes it is available for inspection. I live/travel in rural area with large sized wildlife. I require the ability to have high beams. I haven’t taken it to a service center, nor has any inspection been conducted. No warning lights, to the contrary, the interior instrumentation shows high beams are on even though they aren’t. This has been since I purchased the vehicle 2 months ago.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Oct 2023
Dec 2023

Hi Beams on the headlights both stopped working at the same time without warning. I understand this is a known problem with the 2020 Telluride so I am just logging this one in as another instance

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Dec 2023

High beam lights just stopped working as soon as my warranty was up. Went to Kia they said i would have to replace my entire light housing

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: May 2020
Dec 2023

I was traveling with my family and while driving on a dark road, I turned in my high beam lights on, but nothing happened. I tried several times but they still did not work. Just a few weeks ago there were working. I do not have any indications on my dashboard of any issues. I do use the Kia app and the last healthy alert indicated no issues. I did a little research online and found a forum with other Kia customers having the same issue. Because of this, I decided to make an appointment with the dealership and file a complaint to assure this issue gets resolved in a timely manner.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Nov 2023

High beam headlights will not turn on

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Nov 2023

I was driving during the night, tried to turn my high beams on and they did not work. This caused a severe driving hazard as we were driving winding roads filled with wild life and I had very limited visablilty.There was no warning indicators shown. Replaced both headlamps and the high beams still do not work.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Nov 2023

We were on a back country road in the dark, tried to use our high beam lights, but they would not come on. The blue light illuminated as if they were turning on, but nothing happened. We had no warning lights or indication that the system had failed.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Nov 2023

My high beams aren't working. All I have access to are my low beams.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Nov 2023

High beam headlights stopped working without warning

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Nov 2023

Headlights work fine, but the High Beams don't. The light in the car shows them on, but they do not turn on outside the vehicle. I can't confirm how long they haven't worked since this was the vehicle my wife drove but very rarely at night. Now that I'm driving it in the dark in the mornings and evenings, I noticed it.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Nov 2023
Nov 2023

Complete loss of high beams during vehicle operation. This problem is intermittent.This has caused reduced visibility and can increase risk of a crash resulting in injury and or property damage. Kia has knowledge of the problem and has sent me a letter that extended the warranty to 15 years/ 150,000 miles. It is very difficult to get the headlights replaced under warranty because of the intermittent problem and for this there should be a complete recall of the defective headlights. Increasing the warranty doesn't fix the problem because they are defective. I believe kia is increasing the warranty to avoid a recall. Please issue a recall before there is injury.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Aug 2023
Nov 2023

Switching from low to high beam does not operate. Vehicle no longer allows high beams.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Aug 2023
Nov 2023

High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jun 2023
Oct 2023

The contact's husband owns a 2020 Kia Telluride. The contact stated while driving 70 MPH, the high-beam headlights became inoperable. There was no warning light illuminated. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the local dealer several times, but the dealer could not duplicate the failure. The vehicle was taken to a second dealer, Fred Anderson Kia of Greenville (2424 Laurens Rd, Greenville, SC 29607) where the high beam fuse and bolts were inspected, but the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jul 2023
Oct 2023

Hi beam indicator on dash comes on when activated but the headlamps do not go to hi beam. Can't see as well at night without hi beams. Hi beams haven't worked the last few night drives. There are no warning la.ps to indicate a problem.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Oct 2023
Oct 2023

High beams do no turn on, however, the light indicator on the dash is on.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Oct 2023
Oct 2023

Both high beams suddenly went out and are no longer working. Regular headlights are working though. This is a safety concern.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Feb 2023
Oct 2023

The high beam lights failed to turn on and will not turn on at all..

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Mar 2023
Oct 2023

High beam lights on both sides stopped functioning

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jul 2023
Oct 2023

Brights not working even though dash indicates they are on. Took car back to where I purchased and they told me there was a recall on the headlight shutter. They said to take car to Kia. I contacted Kia and was told by service department that there is NO recall on bights although they are getting many complains on this issue

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jun 2023
Oct 2023

High beam lights suddenly stopped working on both front headlights.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Sep 2023

Both high-beam headlights stopped working simultaneously, creating a safety concern.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Aug 2023
Sep 2023

Purchased my Telluride as a Certified Preowned a few days ago. Tonight, I noticed that the headlight high beams aren't working correctly. The driver's side high beams work correctly when turned on, however the high beams on the passenger side will not turn on. I attached a video.

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Sep 2023
Sep 2023

The high beams on the vehicle are non functional and are an essential component of the vehicle for safety reasons. Any person driving the highway at night or that lives in a rural low light area will find it impossible to drive the vehicle safely. A mechanic has attempted to identify the problem and was unable. The vehicle does not display any codes of a mal function even after running a diagnostic. What recourse is left?

Type: Vehicle, Vehicle: 2020 KIA TELLURIDE, Manufacturer: Kia America, Inc.
Incident: Mar 2023

Trend Over Time

Complaints by year

Quick Summary

The 2020 Kia Telluride has 161 Exterior Lighting complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.