2016 Mazda CX-5 VISIBILITY/WIPER

I'VE ONLY HAD MY MAZDA FOR 2 MONTHS AND NOTICED A CRACK ORIGINATING FROM THE BOTTOM OF THE WINDSHIELD. IT OCCURRED AFTER A HOT DAY COUPLED WITH A COLD NIGHT SO I SUSPECT THERE WAS A SMALL CRACK THAT HAPPENED WHEN I LEASED THE CAR AND IT GREW DUE TO WEATHER CONDITIONS. I'VE READ THAT THERE ARE TONS OF SIMILAR INCIDENCES WITH THIS VEHICLE AND ITS CONCERNING (ESPECIALLY SINCE THE REPLACEMENT IS $1,000).

ON MULTIPLE OCCASIONS, WHEN TEMPERATURES ARE 25 F OR LOWER AND IT IS SNOWING OR RAINING IT IS IMPOSSIBLE TO KEEP THE WINDSHIELD CLEAR OF ICE. WHILE DRIVING AT NORMAL SPEEDS 25 TO 50 MPH ON LOCAL ROADS AND HIGHWAYS, THE SNOW WOULD MELT ON CONTACT WITH THE WINDSHIELD, REFREEZE, AND THE WIPERS WOULD FREEZE SOLID AND NOT MAKE CONTACT WITH THE WINDSHIELD OVER THE MAJORITY OF THE WINDSHIELD. I HAD TO STOP EVERY SEVERAL MINUTES AND USE A SCRAPER TO REMOVE THE WINDSHIELD ICE TO SEE SAFELY. THIS CONDITION MAKES FOR VERY DIFFICULT AND DANGEROUS WINTER PRECIPITATION DRIVING. THE ONLY CHANCE OF OF GETTING MINIMAL VIEWING AREA WAS TO KEEP THE FUNCTION SELECTOR ON FULL DEFROST, THE TEMPERATURE SELECTOR ON FULL HEAT AND THE FAN ON HIGH. THIS WAS STILL A LOSING BATTLE AND EXTREMELY UNCOMFORTABLE IN THE VEHICLE. THE FAN NOISE IS INCREDIBLY LOUD, THE WIPERS ARE LOADED WITH ICE AND THUMPING ON THE WINDSHIELD AND YOUR FACE GETS RIDICULOUSLY HOT BECAUSE ON THE DEFROST FUNCTION MORE AIR IS DIRECTED BACK AT THE SIDE WINDOWS THAN IS DIRECTED AT THE WINDSHIELD. WHAT AN EXTREMELY POOR DESIGN AND FUNCTION OF A BASIC DEFROST SYSTEM. EVEN DURING COLD WEATHER WITH NO PRECIPITATION THE POOR FUNCTION OF THE DEFROST SYSTEM CANNOT KEEP THE WINDSHIELD FREE OF FOGGING OVER UNLESS THE SELECTORS ARE SET ON FULL FAN, HEAT AND DEFROST. NOW WE HAVE TO LIVE WITH A CAR THAT SHOULD BE A GREAT, SAFE ALL WHEEL DRIVE, ALL WEATHER VEHICLE IN NEW ENGLAND THAT CAN'T HANDLE DEFROSTING THE WINDSHIELD DURING OUR WINTERS.

ONLY GOT MY CAR FOR A MONTH :( AS I WAS DRIVING ON THE FREEWAY NOTICE THE WINDSHIELD CRACKED STARTED FROM THE TOP MIDDLE WHERE THE RARE MIRROR IS. THE CRACK IS NOW LONGER AND LONGER DAY BY DAY. MAYBE GOT HIT BY A TINY TINY LITTLE ROCK BUT THE DOT OF THE HIT WAS SO SMALL THAT IT COULD HARDLY BE SEEN. I BELIEVE THAT IT'S CHEAP WINDSHIELD THAT MAZDA IS USING. ALL THE BS HOW SAFETY THIS CAR IS......

ON 2 JANUARY 2016, WHILE TRAVELLING NORTHBOUND ON INTERSTATE 880, AT APPROXIMATELY 3 PM, APPROACHING THE HEGENBERGER EXIT. I HEARD A A "CRACK SOUND", FOLLOWED BY ANOTHER "CRACK SOUND", AT WHICH TIME THE CRACK BECAME VISIBLE. GLASS CRACK EMANATING FROM PASSENGER SIDE WINDSHIELD EDGE TOWARDS THE CENTER OF THE VEHICLE, APPROXIMATELY 14 INCHES IN LENGTH.

ON MULTIPLE OCCASIONS, WHEN TEMPERATURES ARE 25 F OR LOWER AND IT IS SNOWING, IT IS IMPOSSIBLE TO KEEP THE WINDSHIELD CLEAR OF ICE. WHILE DRIVING AT NORMAL SPEEDS 25 TO 50 MPH ON LOCAL ROADS AND HIGHWAYS, THE SNOW WOULD MELT ON CONTACT WITH THE WINDSHIELD, REFREEZE, AND THE WIPERS WOULD FREEZE SOLID AND NOT MAKE CONTACT WITH THE WINDSHIELD OVER A LARGE PART OF THE GLASS DIRECTLY IN FRONT OF THE DRIVER AND FRONT SEAT PASSENGER'S EYES. NO CHANGE WAS NOTED WHEN THE CAR WAS IDLING AT STOP SIGNS OR RED LIGHTS. WE HAD TO STOP EVERY SEVERAL MINUTES AND USE A SCRAPER TO REMOVE THE WINDSHIELD ICE TO SEE SAFELY. THIS CONDITION MAKES FOR VERY DIFFICULT AND DANGEROUS WINTER PRECIPITATION DRIVING. IRONICALLY, WE BOUGHT THIS ALL-WHEEL VEHICLE MAINLY FOR JUST THIS TYPE OF DRIVING IN SNOWY MOUNTAIN AREAS WHERE WE DRIVE FREQUENTLY. THE CAR WAS TAKEN TO THE DEALER AND INSPECTED UNDER WARRANTY. THE TECHNICIAN INSPECTED THE DEFROSTER AND WIPERS AND SAID EVERYTHING WAS WORKING PROPERLY AND THERE IS NOTHING THEY CAN DO TO IMPROVE THE SITUATION. WE DON'T KNOW WHAT TO DO AS THE CARE DOES NOT PREFORM UNDER THE EXACT WINTER CONDITIONS WE PRIMARILY BOUGHT IT FOR.

PURCHASED 2016 MAZDA CX-5 IN JUNE 2015. WITHIN TWO WEEKS, CRACKED WINDSHIELD. TWO MONTHS LATER, SECOND CRACKED WINDSHIELD. TWO MONTHS AFTER THAT, CRACKED WINDSHIELD. TWO MONTHS AFTER THAT, CRACKED WINDSHIELD. NOW...ANOTHER TWO MONTHS LATER, I WILL BE ON MY 4TH WINDSHIELD. WHEN THESE CRACK, THEY CREATE HIGH GLARE AND BLINDING MOMENTS WHEN SUN OR HEADLIGHTS CATCH THAT CRACK. THERE IS A MANUFACTURING OR DESIGN ISSUE WITH THIS PRODUCT. AND ALSO AN ACCOMPANYING SAFETY ISSUE. I ONLY NOTICED THESE CRACKS AFTER THE VEHICLE HAD BEEN SITTING. RECOURSE?

AFTER ONE MONTH OF OWNERSHIP, A CRACK DEVELOPED IN THE WINDSHIELD FROM THE TOP, CENTER. THE CRACK EXTENDED DOWN TO THE CENTER OF THE WINDSHIELD CREATING A LARGE OBLONG OVAL. THERE IS NO EVIDENCE OF BEING HIT BY ROAD DEBRIS. THE MAZDA SERVICE CENTER CONFIRMED THIS AND DECLARED IT A MANUFACTURER DEFECT. IT HAS BEEN OVER 5 WEEKS AND I AM STILL WAITING FOR THE REPLACEMENT WINDSHIELD TO ARRIVE. THE ISSUE APPEARS TO BE RAMPANT ENOUGH THAT NEW WINDSHIELDS ARE BACK ORDERED WITH NO INDICATION OF WHEN IT WILL BE AVAILABLE.

THE WINDSHIELD EASILY CHIPS AND CRACKS. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND MAZDA SEEMS TO DO NOTHING ABOUT IT. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT OR DIES.

GLASS CRACKED FROM TOP, MIDDLE PORTION OF WINDSHIELD GLASS, NO APPARENT SIGN OF ROCK CHIP. SPREAD IMMEDIATELY INTO VIEWING AREA. CONCERN FOR OVERALL SAFETY AND INTEGRITY OF GLASS. ADVISED BY DEALER TO CONTACT INSURANCE, ADVISED BY INSURANCE IT'S A $500 DEDUCTIBLE. ONLINE RESEARCH HAS LED ME TO BELIEVE THAT THIS IS A MANUFACTURER DEFECT AS IT HAS HIGH NUMBERS OF COMPLAINTS.