2019 Subaru Outback UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
2019- CRACKED WINDSHIELD ON PASSENGER SIDE (STATIONARY) UNKNOWN ORIGIN 2/9/2020-CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 2/15/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 3/15/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) UNKNOWN ORIGIN 3/24/2020- CHECK ENGINE LIGHT CAME ON (MOVING ON HIGHWAY) TOLD IT WAS AN OXYGEN SENSOR 4/16/2021- CRACKED WINDSHIELD ON PASSENGER SIDE (MOVING ON HIGHWAY) HIT BY STONE 5/1/2021- CRACKED WINDSHIELD ON PASSENGER SIDE (HAD JUST PICKED UP CAR LESS THAN 24 HRS BEFORE THIS OCCURRED. HAD THE 4/16/21 CRACKED WINDSHIELD REPAIRED AND A REMOTE STARTER PUT IN) (MOVING ON HIGHWAY) UNKNOWN ORIGIN 5/1/2021- WHEN USING KEY INSTEAD OF BRAND NEW REMOTE STARTER (INSTALLED AND PURCHASED FROM SUBARU DEALERSHIP) THE CAR HORN RANDOMLY BEEPS 3-4 TIMES WHEN CAR IS STARTED WITH KEY (STATIONARY) UNKNOWN ORIGIN
THE GLASS WINDSHIELD IS DEFECTIVE. THIS IS THE SECOND I HAVE HAD TO REPLACE IN A YEAR. I CAME OUT TO MOVE MY CAR AND NOTICED A CRACK ACROSS THE WINDSHIELD. I PARK IN A PRIVATE DRIVEWAY AND NO CARS WERE AROUND IT.
The windshield on this Subaru has been replaced 4 times. Each time has been a crack that starts where the frame and windshield meet. No breakage or cracks have occurred in the center of the glass. The glass has been replaced by the dealer, and replacement has been needed within 6-9 months. The last occurrence was in my (driver) line of sight, which was a safety hazard. The prior 3 occurrences originated on the passenger side. The manufacturer is aware of this problem, with no recall or attempt to change the windshield glass.
Vehicle was parked for four and a half days in a public garage, with which I pay for monthly parking. Upon my request, vehicle was waiting for me to pick it up. The vehicle seemed to be intact. Just after leaving the garage, I used the front, then the back wipers to clean the windshields. The back (hatch) windshield completely shattered into the vehicle. Nothing hit it, no accidents with other vehicles or objects occurred. While no one was hurt, the incident was alarming. The integrity and strength of a vehicle's windows/ and windshields are important. There was no prior warning or alert.
WE WERE DRIVING SOUTH ON 275 BETWEEN 8MILE AND 7MILE IN MICHIGAN IN OUR 2019 SUBARU OUTBACK AND OUT OF NOWHERE WHAT SOUNDED LIKE A PISTOL BEING SHOT NEXT TO OUR EARS WENT OFF AND GLASS CAME POURING IN FROM THE SUNROOF. WHAT HAPPENED WAS THE SUNROOF EXPLODED OUT OF NOWHERE. WHILE DRIVING 70MPH ON THE HIGHWAY. WE CONTACTED SUBARU OF AMERICA AND THEY TOLD US THAT WITHOUT EVERY SHARD OF GLASS FOR THEM TO INSPECT WE COULD NOT PROVE THAT IT WAS A DEFECT. HOWEVER LET ME MAKE A NOTE THERE WERE NOT CARS VERY CLOSE TO US, WE WEREN'T GOING UNDER A BRIDGE AND THERE WASN'T ANY ONE THROWING THINGS ON THE SIDE OF THE HIGHWAY. HOWEVER SUBARU BLAMED AN IMAGINARY PEBBLE THAT HIT THE TOP OF THE SUNROOF DEAD ON AND THAT IMAGINARY PEBBLE DID NOT END UP INSIDE OF OUR CAR.
UNKNOWN Three times in five months when the car has been running and then turned off it won't start again for 15-30 minutes. Everything regarding the engine is locked. Can't even put in neutral to move vehicle if in traffic.
DEAD BATTERY EVEN WHEN I TAKE THE CAR OUT FOR SHORT DRIVES I READ IT'S CAUSES BY ELECTRICAL PROBLEM THAT DRAINS THE BATTERY
THE WINDSHIELD CRACKED IN MULTIPLE PLACES AFTER BEING HIT IN THE CENTER BY A SMALL ROCK.
SINCE MAY OF 2019 WE HAVE HAD THE WINDSHIELD REPLACED AND EYESIGHT CALIBRATED 5 TIMES. WE DRIVE THE SAME ROUTE WITH BOTH VEHICLES (OTHER IS NOT SUBARU) AND NO DAMAGE TO THE OTHER VEHICLE FOR AT LEAST 6 YEARS NOW.
The 2019 Subaru Outback Multimedia Touch Screen has stopped working multple times even when the software was updated. When the touch screen stops working there are two significant safety issues, hands free/blue tooth no longer works and the rear view camera stops working. 09/20 Touch Screen froze, stopped working 10/20 Touch Screen Call end button redialed previous number, touch screen froze 12/20 New Radio installed 04/21 Touch Screen had loud buzzing sound, black screen and then rebooted 08/21 Touch Screen loud buzzing, black screen, rebooted 09/21 Touch Screen rebooted Subaru of American contacted 08/21 no resolution as of yet
I BOUGHT A CERTIFIED SUBARU OUTBACK 2019 IN FEBRUARY 2020 WITH 4500 ODOMETERS READING. WHILE I WAS DRIVING MY CAR ON THE HIGHWAY ON MARCH 15, 2020, A TINY STONE HIT ON MY WINDSHIELD AND CRACKED MY WINDSHIELD. I REPLACED IT ON JUNE 17, 2020 WHICH COST ME $960.
I JUST EXPERIENCED MY SECOND WINDSHIELD BREAKAGE AND WAS NOT HIT BY A ROCK, OBJECT, ETC. BOTH TIMES I WAS DRIVING ON AN INTERSTATE (I95 IN FLORIDA). THE FIRST TIME (2019) WAS MID AFTERNOON, LOW TRAFFIC PATTERN. THE MOST RECENT TIME (NOV 2020) WAS APPROX 5:45AM ON INTERSTATE 95 NORTH HEADED TO WORK. THERE WAS NO TRAFFIC IN EITHER DIRECTION FOR MILES.
DRIVER'S SIDE VENT WINDOW SHATTERED WITHOUT IMPACT ON 10/31/2020 WHILE IN TRANSIT SOUTHBOUND ON ROUTE 28 NEAR HIGHLANDS PARK BRIDGE NEAR PITTSBURGH, PA., MOVING AT APPROX. 55MPH. DRIVER'S SIDE WAS FACING TOWARDS A RIVER SEPARATED FROM NORTHBOUND TRAFFIC BY AN APPROX. 40 FOOT DROP. NO TRAFFIC WAS IN FRONT/BEHIND/TO THE PASSENGER'S SIDE AT THE TIME.
WINDSHIELD CRACKED ON ITS OWN (CLEARLY NO POINT OF IMPACT). STARTED AT THE BASE OF THE WINDSHIELD, ABOUT 3 INCHES TO THE RIGHT (PASSANGER) SIDE OF THE MIDLINE. PROPAGATED THROUHGOUT THE WHOLE WINDSHIELD AND NEEDED TO BE REPLACED.
I HAVE OWNED THIS VEHICLE SINCE LATE MAY 2019 AND I HAVE HAD TO REPLACE 4 WINDSHIELDS DUE TO CRACKS THAT DEVELOPED FROM BOTH MINOR ROCK STRIKES AND WHEN NOTHING HAS DAMAGED IT.
HAVE 10,000 MILES ON MY 2019 SUBARU AND HAVE BEEN STRANDED TWICE BECAUSE OF BATTERIE. SUBARU HAVE CHANGED TWO BATTERIES SO FAR
DRIVING DOWN THE INTERSTATE AND MY SUNROOF EXPLODES. THERE WERE NO CARS AROUND. NO INDICATION OF SOMETHING HITTING IT, ESPECIALLY CONSIDERING I HAD A LARGE CARGO ROOF BOX COVERING THE WINDSHIELD. IF SOMETHING DID HIT IT, IT WOULD HAVE BEEN AN IMPOSSIBLE ANGLE TO CLEAR THE ROOFBOX BUT ALSO NOT MAKE ANY OTHER MARKS ON MY CAR? I HAVE HAD THE CAR FOR TWO WEEKS. THANKFULLY HAD THE SUNSHADE CLOSED BECAUSE IF NOT, GLASS WOULD HAVE EXPLODED INTO THE CAR AND ONTO ME DRIVING AS WELL. NOW THE GLASS WAS SPEWED OVER THE INTERSTATE AND I HAVE AN OBVIOUS UNLOCKED ENTRY POINT INTO MY CAR. WHEN IT EXPLODED, IT SOUNDED LIKE A SHOTGUN BLAST. I THOUGHT I WAS BEING SHOT AT.
WE BOUGHT OUR 2019 SUBARU OUTBACK IN MAY, 2019. BEFORE WE HAD 1000 MILES, A ROCK HIT THE WINDSHIELD AND CRACKED IT. FIRST REPLACEMENT/RECALIBRATION. THE VEHICLE WAS SITTING IN THE GARAGE IN FEBRUARY 2020 WHEN I NOTICED A CRACK ACROSS THE WINDSHIELD. A SECOND REPLACEMENT/RECALIBRATION. THIS MORNING (8/24/2020) WHEN I GOT IN MY CAR IN THE PARKING LOT TO RETURN HOME FROM MD VA I NOTICED MY THIRD CRACKED WINDSHIELD. I WILL BE REPLACING IT SOON. I HAVE COMPREHENSIVE COVERAGE THROUGH GEICO, SO I HAVE NO OUT-OF-POCKET EXPENSES, BUT I BELIEVE THAT SOMETHING MUST BE LACKING IN THE DESIGN OR QUALITY OF THE WINDSHIELD TO HAVE IT CRACK THREE TIMES IN 15 MONTHS.
FRONT WINDSHIELD IS CRACKED IN SAME LOCATION, TWO SEPARATE EVENTS, OVER A PERIOD OF 4 WEEKS. EACH TIME THE CRACK APPEARS TO ORIGINATE IN THE TOP CENTER OF THE WINDSHIELD AND THEN THE CRACK MIGRATES TO THE CENTER OF THE WINDSHIELD.
MY WINDSHIELD HAVE BEEN REPLACE 3 TIMES IN THE LAST 8 MONTHS DO TO STRESS CRACKS HENDERSON GLASS IS NOT GOING TO REPLACE THEM AGAIN THEY ARE SAYING THAT IS A MANUFACTURING ISSUE. PLEASE HELP THIS CANT BE HAPPENING I ALREADY PAY $600 FOR IT
WINDSHIELD HAS SPONTANEOUSLY CRACKED FOUR DIFFERENT TIMES SINCE PURCHASE IN SEPTEMBER 2018. WINDSHIELD HAS BEEN REPLACED THREE TIMES TO DATE. EACH TIME DAMAGE APPEARS TO START NEAR THE BOTTOM OF THE GLASS, THEN SPIDERS OUT. IT IS NOT CLEAR THAT ROAD DEBRIS OR ANY OTHER EXTERNAL FORCE CAUSED THE CRACKING. THIS IS A KNOWN DEFECT AND SHOULD BE CORRECTED BY SUBARU WITH A RE-DESIGNED PART. SENDING THE SAME WINDSHIELD OVER AND OVER DOES NOT FIX THE INHERENT PROBLEM. YOUR FORM DOES NOT ALLOW FOR MULTIPLE INCIDENCES OF THE SAME PROBLEM OVER TIME. PLEASE SEE ATTACHED DOCUMENTS. ARE YOU WORKING WITH SUBARU TO CORRECT THIS PROBLEM?
I AM SUBMITTING A FORMAL COMPLAINT REGARDING THE SUBARU WINDSHIELD CLASS ACTION LAWSUIT. I AM THE FLEET MANAGER OF A LARGE COMPANY. WE RECENTLY PURCHASED ABOUT 30 2019-2020 SUBARU VEHICLES INCLUDING THE OUTBACK, FORESTER AND LEGACY. APPROXIMATELY, 1/3 OF THEM EXPERIENCED A RANDOM WINDSHIELD BREAK. ALL OF THEM HAVE BEEN REPLACED. 3 OF THOSE REPLACED, CRACKED AGAIN. I'VE RECEIVED NO ASSISTANCE FROM SUBARU AND MY DRIVERS RECEIVE NO WARRANTY ASSISTANCE FROM THE DEALERSHIPS. I'D LIKE TO SPEAK TO SOMEONE TO ADD MY COMPLAINT TO THE GROWING LIST OF OTHER COMPLAINTS. I UNDERSTAND THE LAWSUIT COULD TAKE SOME TIME BEFORE A FINAL DECISION, I WANT TO MAKE SURE OUR VEHICLES ARE INCLUDED. THANK YOU
WINDSHIELD CRACKED WHILE CAR WAS STATIONARY
DRIVING ON HIGHWAY AND WINDSHIELD SPONTANEOUSLY CRACKED 3 INCHES. NO IMPACT FROM ROCK. HAVEN'T DRIVEN SINCE AND IT'S NOW CRACKED HALFWAY ACROSS THE WINDSHIELD. DEFINITELY A DEFECT.
18" LONG WINDSHIELD CRACK APPEARED ON THE PASSENGER SIDE ABOUT 6" FROM THE BOTTOM. I WAS DRIVING ON THE HIGHWAY AND IT MAY HAVE CRACKED WHEN OR IF PEBBLE HIT IT. A LOT OF BUGS DIED ON MY WINDSHIELD THAT MORNING TOO SO I HAD TO USE MY WINDSHIELD WIPERS AND WASHER FLUID. I DID NOT NOTICE A CRACK BECAUSE IT WAS WAY TOO DARK IN THE MORNING TO SEE ANYTHING. I NOTICED THE CRACK AT 1PM IN THE PARKING LOT AT WORK GETTING READY TO GO HOME.
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Quick Summary
The 2019 Subaru Outback has 124 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.