2019 Toyota RAV4 FUEL/PROPULSION SYSTEM

Vehicle consistently accepts only approximately 9–10 gallons of fuel when the fuel gauge indicates empty, resulting in significantly reduced driving range. Issue has been widely reported by other Toyota RAV4 Hybrid owners and appears related to fuel tank design. Manufacturer declined assistance and referred responsibility to selling dealer despite known complaints.

Strong gas smell when the engine is turned on. I started feel this issue about 2 year ago, now the gas smell is more stronger every time engine is turned on.

Sudden, unexpected, surprise Surging Idle upon placing the vehicle in Park after driving a 15 minute distance at a top speed of 35mph. Loud Surge up to 2.5 (x1000RPM) Sounds like the Engine Shifted Idle Drops down and immediately begins Surging up again. Idle is high while driving. Some chugging upon acceleration. Immediately drove to Auto Parts store for Diagnostic Test. Started vehicle and showed Technicians what was happening. Diagnostic Test provided: Code P0171 Stored and Permanent System is Too Lean Bank 1 Code P0505 Stored and Pending Idle Control System P117B Stored Fuel Performance/Direct Injector Most Likely Solution: Replace Fuel Pump Primary DTC: System Too Lean Bank 1 Suggested Part: Fuel Pump Operating The Vehicle Could Result in Sudden Shut Down, causing a Collision. Could also Cause Compromised Gas Mileage and Engine Damage. Check Engine Light is On Additional Message states that All Wheel Drive Mode has been disengaged and 2 Wheel Drive Mode is active. No Warning or Any indication that there was any issues prior to the Sudden Idle Surging upon placing the vehicle in Park. I have searched existing recalls for 2019 Toyota Rav-4 and found a Fuel Pump listed. I checked my license plate and VIN only to see the result that there are Zero Unrepaired recalls for both searches. This vehicle is clearly having an internal battle between air and fuel. I find it concerning that 2019-2020 Toyota Rav-4 vehicles had a Fuel Pump recall and yet my search has Provided these results.

My RAV4 does not hold a full tank of gas. It only allows half a tank get full of gasoline. Toyota says they don't know how to fix, as well as two other shops I have brought it to. There are no engine messages or any other signs of issues. Gas will gush out of the tank when filling up if I do not stop at half way.

The engine maintenance required turned on at55k miles for the coolant bypass. After trying to get it repaired they had 500 on back order. Thousands of Rav 4’s are experiencing this with over $800 quote to repair , this cannot just be a basic issue this is bigger.

I was told on 6/28/2024 that my car needs a new coolant bypass valve at a cost of 900.00 on researching this I see there is a class action suit against Toyota because there are so many people with this problem and it should be a recall. Not sure where to go from here .

The vehicle does not get anywhere near the advertised fuel tank capacity. The fuel tank size IS 14.5, but when fueling it gets >10. Causing the vehicle to get nowhere near the maximum mileage until empty.

The fuel system will not fill up the full tank. When the tank is half full it signals for the pump to stop and that is all that will go in the tank.

I am not able to fill up the fuel tank to capacity. 8 gallons is all I. An vet in the tank. The tank is not full. The gauges show it’s about at the half way mark.

Fuel pump was replaced in May 2020 under recall. Recalled part had 12 month warranty. Rav4 was purchased used in May 2022 and in June, engine started stuttering. Contacted Toyota Field Reps at local dealership and they reset codes and suggested running different and better gas. A case was opened. In July, when filling up car, the car would not start at the pump. The car had to be towed on Sunday. Toyota Field Reps made aware that car would crank after banging on the fuel tank. A service call was placed again and before we could get it to the dealership on Thursday, when the car was filled up again at a different gas station, it would not start at the pump again. It was towed a second time to the dealership and Toyota did multiple tests to determine the fuel pump and hose over the saddle tank needed to be replaced. Toyota would not honor that replacement part saying this was the customers responsibility now. We paid for the replacement today 8/11/22 and drove it one hour and filled it up again and it hesitated and would not crank at the pump, finally fired up and then dies at the red light in traffic. It was taken back to the dealership.

Fuel pump malfunction. Stalling out with no warning or no previous issues

My fuel range went from 400 miles to 330 in a months time. I already had the recall fixed. I am concerned that the replacement fuel system is bad.

gas meter is incorrect car is suppose to have 14.5 gallons fuel tank and im only able to out in 9 gallons. gas range meter is incorrect reads wrong range of mileage... need to be recall many people are complaining about this issue toyota should correct it...

Engine stalled on a highway going 65 mph in cruise control. I had 1/4 full fuel tank. just before the engine stopped working I read information on my dashboard I have to stop the car in .5 miles, than .3 miles and engine stalled within seconds. I was able to pull over with dead engine. I shut down the car using key (I have a mechanical key for ignition) and car started with a message 'hybrid system malfunction. output power reduced . visit your dealer." I visited local mechanic who read the codes and instructed its a faulty fuel pump. I filled the car with more gas and drove couple of miles with reduced power. I left the car for 36 hours and it started to run ok by itself. dealer replaced fuel pump and now it works fine. The day of incident I was able to smell gas around engine bay before incident. I was able to smell strong gas smell after incident after I filled more gas in the vehicle most likely from engine bay fresh air intake. My assumption is this is due to bad fuel/air ratio and the result was unburned fuel. The week before the incident engine felt it kicked in roughly on its start up (my car is a hybrid). I had a fuel pump recall performed 4 months before but the fuel pump failed based on codes p319300 p008700 p107a2a . dealer replaced fuel pump (2nd time) and car works well and much smoother than before.

MY VEHICLE IS STALLING WHEN AT LOW SPEED AND SOMETIMES HIGH SPEED. IT FAILS TO ACCELERATE. EVERY TIME I CONTACT MY SERVICE PROVIDER THEY PUSH BACK MY SERVICE ANOTHER MONTH.

CAR STALLS WHEN ACCELIATOR IS DEPRESSED WHILE GOING FOWARD BEFORE COMING TO A COMPLETE STOP

TOYOTA HAS NOT PROVIDED THE PARTS TO REMEDY A KNOWN RECALL. MANUFACTURER RECALL NUMBER20TA02 NHTSA RECALL NUMBER20V682 THE DEALERSHIP HAS HAD MY LEASED VEHICLE FOR OVER 5 MONTHS AND HAS YET TO PROVIDE A DATE THAT THEY WILL HAVE IT REPAIRED AND DRIVABLE. WHILE THEY HAVE PROVIDED ME A LOANER FROM A SECOND RATE RENTAL COMPANY, I AM EXTREMELY FRUSTRATED THAT I AM NOT ABLE TO DRIVE THE CAR I AM REQUIRED TO MAKE PAYMENTS ON. DUE TO MY AGE, THE RENTAL COMPANY CHARGES MORE FOR A COMPARABLE VEHICLE, SO I AM FORCED TO DRIVE A GREATLY INFERIOR CAR TO THAT WHICH I AM PAYING FOR. ADDITIONALLY, AT THE END OF MY LEASE, THE VEHICLE WILL HAVE SIGNIFICANTLY FEWER MILES THAT MY LEASE AGREEMENT ALLOWS (SINCE IT HAS BEEN PARKED ON THEIR LOT FOR SO LONG, WHICH WILL SIGNIFICANTLY INCREASE THE VALUE OF THE VEHICLE FOR THEIR RESALE. I HAVE ASKED THEM TO BUY BACK MY VEHICLE, AND THEY HAVE BEEN UNWILLING TO WORK WITH ME, AS THEY ARE NOT REQUIRED TO DO PER MY CONTRACT. ULTIMATELY, I AM PAYING FOR SOMETHING THAT I AM NOT RECEIVING AND AM SPENDING EVEN MORE MONEY DUE TO THE FUEL INEFFICIENCY OF THE LOANER. I FEEL LIKE I PAID FOR A STEAK DINNER AND GOT A MCDONALDS HAPPY MEAL WITHOUT THE TOY. I FEEL THAT I SHOULD BE COMPENSATED WITH AT LEAST HALF OF MY MONTHLY PAYMENT FOR THE AMOUNT OF TIME THEY HAVE THE CAR I AM PAYING FOR SITTING ON THEIR LOT BEING UNUSED. THAT WOULD CURRENTLY BE $687.

AFTER RECEIVING THE RAV4HYBRID FUEL TANK FIX FROM TOYOTA IN MARCH OF 2021, MY VEHICLE STILL ONLY HAS A FUEL CAPACITY OF 12.5 GALS. THE DEALERSHIP STATES THIS IS BY DESIGN TO ALLOW ROOM FOR SPLASH BACK. 12.5GALS DOES NOT ALLOW FOR THE TOYOTA ADVERTISED RANGE OF 550MILES PER TANK. I AM GETTING ~470MILES PER TANK, 80 MILES SHORT OF THE TOYOTA ADVERTISED. THE FIX FROM TOYOTA TO REPLACE THE FUEL TANK AND ASCENDING UNIT HAD NO CHANGE TO MY FUEL GAUGE READING, DISTANCE TO EMPTY OR FUEL FILLING CAPACITY. I CONTACTED THE DEALER AND TOOK MY VEHICLE BACK IN AGAIN, THE INFORMED ME I WILL NEVER BE ABLE TO PUT MORE THEN 12.5 GALS OF FUEL IN MY VEHICLE AND WILL ONLY GET ~470MILES PER TANK; THEY WERE NOT ABLE TO PROVIDE AN ANSWER TO THE CONTRADICTION OF WHAT THEY WERE ADVERTISING THE RANGE OF MY VEHICLE SHOWN AT 550MILES PER THE TOYOTA DOCUMENTATION. PICTURE SHOW IS AFTER FILLING THE TANK. 466 MILES TILL EMPTY AND AVG OF 38.3 MPG. IF I HAD 12.5 GALS AND AVG OF 38.5 THAT WOULD BE 478.75MILE TILL EMPTY. AT 14.5 GALS, THE TOYOTA ADVERTISED AND 38.5 AVG MPG IT WOULD BE 555.35MILES TILL EMPTY. THE ONLY WAY 12.5 GALS GETS TO THE ADVERTISED RANGE OF 550MILE ON ONE TANK IS IF THE VEHICLE EXCEDED THE TOYOTA ADVERTISE MPG OF 41 CITY / 38 HIGHWAY. IT WOULD REQUIRE AND AVERAGE MPG OF 44MPG

RECEIVED NOTIFICATION OF RECALL FROM TOYOTA IN JANUARY OF 2021. NOTICE STATED THAT PART TO REPAIR CONDITION WOULD BE AVAILABLE IN LATE MARCH. LATEST INFORMATION IS THAT PART WILL NOW BE AVAILABLE IN LATE APRIL. DEALERSHIP HAS PROVIDED FREE LOANER VEHICLE, BUT WE WANT OUR RAV4 BACK.

Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP.

FUEL TANK WILL NOT FILL COMPLETELY. WHEN FUELING, THE PUMP CONSISTENTLY SHUTS OFF BEFORE TANK INDICATOR REACHES "FULL". TOYOTA IS AWARE OF THIS ISSUE BUT REFUSES TO FIX MY VEHICLE DESPITE THE CUSTOMER SUPPORT PROGRAM NOTIFICATION WHICH IS CURRENTLY OCCURRING. I VISITED MY DEALER WHO WAS ABLE TO FILL THE TANK BY REPEATEDLY ADDING SMALL AMOUNTS OF GASOLINE EACH TIME THE FUEL PUMP SHUT OFF. NEW JERSEY, WHERE I RESIDE, DOES NOT ALLOW FOR SELF-SERVICE FILLING AND IT IS NOT PRACTICAL, NOR SAFE, TO FILL THE VEHICLE IN THIS MANNER. TOYOTA ACKNOWLEDGES THAT THERE IS AN ISSUE WITH THE SHAPE OF THE FUEL TANK AND/OR THE FUEL SENDER GAUGE. GIVEN TOYOTA'S UNWILLINGNESS TO ADDRESS THIS KNOWN ISSUE, AND THE HAZARDOUS SITUATION CREATED BY REPEATEDLY RESTARTING THE FUEL PUMP AFTER EACH SHUT-OFF IN ORDER TO REACH "FULL" ON THE TANK, TOYOTA SHOULD BE MANDATED TO INITIATE A RECALL OF ALL AFFECTED VEHICLES, WHERE "AFFECTED" INCLUDES ALL VEHICLES THAT FAIL TO FILL THE TANK AFTER THE INITIAL SHUT-OFF OF THE FUEL PUMP.

STILL WAITING FOR TOYOTA TO REMEDY A RECALL ISSUED OCT 28 2020. THEY SAY THERE IS NO FIX YET. THIS HAS BEEN TOO LONG TO DRIVE WITH THE RISK OF MY VEHICLE STALLING AND POTENTIALLY CAUSING AN ACCIDENT.

TWO MONTHS AGO I RECEIVED A RECALL PAPER. IN PURSUIT OF THIS, I TALKED TO SHORE TOYOTA THAT THE ENGINE RECALL PAPER HAS ARRIVED IN MY CAR AND I HAVE TO WORK FOR IT, BUT NOTHING HAS HAPPENED TILL NOW AND EVEN TODAY IT IS 1/5/21 THE PAPER HAS COME IN ITS FOR THAT, BUT IT IS NOT KNOWN WHEN THE WORK WILL BE DONE. I OFTEN CALL SHORE TOYOTA BUT THEY DON'T ANSWER THE SAME.

FUEL TANK DOES NOT FILL UP TO MAXIMUM AND LEAVES ABOUT 3-4 GALLONS SHORT. THIS HAS BEEN OCCURRING SINCE LATE 2019. I'VE BROUGHT THIS US TO THE DEALERSHIP SEVERAL TIMES, BUT NOTHING HAS BEEN DONE.

UNABLE TO FILL TANK TO PROPER AMOUNT STATED IN THE MANUAL. PUMP CLICKS OFF PRIOR TO THE TANK FILLING BUT IT SAYS IT IS FULL. MILEAGE TO EMPTY IS LESS THAN STATED WHEN PURCHASED. RAN OUT OF FUEL WHILE DRIVING! THIS IS A KNOWN ISSUE AND TOYOTA IS GIVING RUN AROUND TRYING TO GET IT FIXED. DEALERSHIP CLAIMS THEY CAN'T DUPLICATE IT.