2017 Chrysler Pacifica UNKNOWN OR OTHER

NAVIGATION SYSTEM LOCKED UP IN TRAFFIC AND CAUSED A DISTRACTION CONTACTED FIAT CHRYSLER UCONNECT WAS TOLD THAT A UPDATE WAS NEEDED AND NEITHER THEY OR DEALER COULD AFFECT THE UPDATE TTHE SPECIALIST AT UCONNECT WAS KYM PHONE 8008266632 EXT 3024871 CASE 68253619

MY 22 MONTH OLD WENT OUT THE FRONT DOOR WHILE AT A FAMILY PARTY. HE WENT TO OUR PARKED CAR, PUSHED THE BUTTON ON THE CHRYSLER HANDLE, WENT TO THE FRONT SEAT, LOCKED THE CAR, AND TURN THE CAR IN THE ACC POSITION WHICH BLEW OUT HOT AIR. THE CAR WAS ABLE TO TURN ON BECAUSE THE KEYS WERE LEFT IN THE CAR. HE TRIED CLIMBING IN THE BACK TO PUSH THE BUTTON TO OPEN THE DOOR AGAIN BUT BECAUSE THE CAR WAS LOCKED IT WOULDN'T OPEN. ALL HE HAD TO DO TO GET IN THE CAR WAS PUSH A BUTTON BUT ONCE THE CAR WAS LOCKED IT WAS IMPOSSIBLE FOR HIM TO FIGURE OUT HOW TO GET OUT. HAVING SUCH AN EASY WAY FOR A VAN DOOR TO SLIDE OPEN IS A HUGE SAFETY HAZARD FOR SMALL CHILDREN. I HAVE A VIDEO OF HOW EASY IT WAS FOR HIM TO GET INTO THE CAR AS WELL.

THE BACKUP SENSORS SUDDENLY STOPPED WORKING. AS SOON AS I NOTICED I WENT INTO THE SETTINGS TO CHECK THAT THE SENSORS WERE NOT ACCIDENTALLY TURNED OFF, THEY WERE STILL CHECKED AS ON AND ACTIVE. I BACKED UP SEVERAL MORE TIMES COMING WITH AN INCH OF MY GARAGE WALL AND STILL NO SENSORS/NOISE/ALERT OR BRAKES AUTOMATICALLY BEING ACTIVATED. I TOOK IT TO THE DEALERSHIP AND THEY CORRECTED THE ISSUE. THAT WAS 8-10 WEEKS AGO AND THEN TODAY BACKING MY CAR OUT OF THE GARAGE MY HUSBAND ALMOST HIT HIS OWN CAR BECAUSE THE BACKUP SENSORS FAILED TO WORK. I CHECKED THE SETTINGS AND ONCE AGAIN, THE SENSORS ARE CHECKED AND SUPPOSED TO BE WORKING.

YOUR 2017 CHRYSLER PACIFICA IS A PIECE OF CRAP. IT STINKS LIKE CRAP BECAUSE THE AIR STINKS WHEN IT COMES OUT OF THE VENTS ALMOST ALL THE TIME. WE ALREADY PAID $75 TO REPLACE THE FILTER. LESS THAN 6 MONTHS LATER WE'RE HAVING THIS EXACT SAME ISSUE. I SEE THAT IT MAY BE MOLD OR SOMETHING ACCORDING TO OTHER COMPLAINTS ON YOUR WEBSITE. I AM ALLERGIC TO MOLD AND IT'S TMAKING ME SICK. I DON'T THINK WE SHOULD HAVE TO FIX IT AGAIN AND I WANT IT FIXED PERMANENTLY. WHAT DO YOU PLAN ON DOING ABOUT THIS? I KNOW THAT IT'S A WELL KNOWN PROBLEM THAT OCCURS OFTEN BECAUSE I'VE SEEN COMPLAINTS ONLINE ABOUT IT.

WHEN DRIVING AT VARIOUS SPEEDS CAR WILL STALL AND THEN SLAM INTO GEAR AND IT FEELS LIKE YOU HAVE BEEN HIT FROM BEHIND - HAVE HAD THE RECALL DONE THAT WAS TO FIX THIS PROBLEM BUT IT IS HAPPENING AGAIN NOW WITH MORE FREQUENCY. VERY SCARY WHEN IT OCCURS.

SAFETY EQUIPMENT UNRELIABLE AND DANGEROUS. CANNOT SEE WITH BACK UP CAMERA IN RAIN, BRIGHT SUNSHINE, OR ANY GLARE. WILL RUN OVER THINGS THIS WEATHER. FORWARD AND SIDE CAMERAS ARE AS UNRELIABLE, BUT REAL PROBLEM US IN BACKING UP VAN. CANNOT SEE BELOW TAILGATE WINDOW HEIGHT. ALSO, PROXIMITY WARNING UNITS ON FRONT AND REAR BUMPERS CHANGE ACTIVATED DISTANCES REGULARLY, AND SOME WORK SPORADICALLY. I LEARNED NOT TO USE THEM BUT AGAIN, AS TEAR CAMERA USELESS, THIS IS A VERY SERIOUS RISK.

WE HAVE HAD MULTIPLE PROBLEMS WITH THIS VAN AND IT'S ONLY TWO YEARS OLD AND WHEN I SAY MULTIPLE IT'S SEVEN AND NOW EIGHT WITH THE AIR CONDITIONER BLOWING HOT AIR. THIS SEEMS TO BE A PROBLEM WITH THIS VAN FROM MY READING. NOW I HAVE BEEN A LOYAL CHRYSLER OWNER AND DODGE PICKUP OWNER SINCE 1990 BUT THIS KIND OF MAKES ME WANT TO SWITCH TO ANOTHER MAKE. A LOYAL OWNER FOR YEARS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHEN JUST STARTING TO DRIVE FROM A STOPPED POSITION THE CAR WILL MAKE A LURCH AND THERE IS USUALLY A NOISE WITH THAT LURCH. THIS OCCURS WHEREVER AND OFTEN WHEN JUST STARTING TO DRIVE FROM A STOPPED POSITION.

VEHICLE UNEXPECTANTLY STALLED WHILE IN MOTION.

TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT USED THE REMOTE START FEATURE TO START THE VEHICLE AND PLACED HER CHILD IN THE SAFETY SEAT. UPON CLOSING THE SLIDING DOOR, THE AUTOMATIC LOCKING FEATURE ENGAGED AND LOCKED ALL THE DOORS WHILE THE KEY WAS STILL IN THE IGNITION. THE REMOTE START TIMED OUT AND THE VEHICLE TURNED OFF; HOWEVER, THE CONTACT WAS UNABLE TO RE-ENTER THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED. THE CONTACT BROKE THE REAR WINDOW OF THE VEHICLE TO REMOVE THE CHILD FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SHOULD NOT LOCK INDEPENDENTLY WITH THE KEY STILL IN THE IGNITION. CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850) WAS CALLED AND THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *DT*JB

THE VEHICLE WAS PURCHASE NEW 10/1/16 AND HAS NOT BEEN IN ANY ACCIDENTS. A FEW MONTHS AFTER PURCHASE, THE VEHICLE WILL RANDOMLY FORCEFULLY BUCK OR JERK DURING ACCELERATION, SOMETIMES FROM A STOPPED POSITION, OR WHILE ACCELERATING AT LOW SPEEDS, WHILE TURNING OR DRIVING STRAIGHT. I ONCE THOUGHT I WAS HIT FROM BEHIND AFTER ACCELERATING FROM BEING STOPPED AT A RED LIGHT BECAUSE IT WAS THAT FORCEFUL, BUT I WAS NOT HIT. ANOTHER INCIDENT INVOLVED MY YOUNG DAUGHTER WHO HAS JUVENILE RHEUMATOID ARTHRITIS AND I BELIEVE THE JERKINESS AGGRAVATED HER NECK AND UPPER BACK ISSUES THAT SHE WAS GOING TO PHYSICAL THERAPY FOR. MY AUTO INSURANCE COMPANY OPENED A CLAIM WHICH I BELIEVE HAS BEEN SUBSEQUENTLY CLOSED. AFTER CONTACTING THE CHRYSLER CUSTOMER SERVICE CASE# 32926365 WAS OPENED. I VOICED MY CONCERNS FOR THE WELL-BEING OF MY YOUNG DAUGHTER AS WELL AS MY ELDERLY MOTHER WHILE DRIVING IN THIS CAR TO BOTH THE CHRYSLER CUSTOMER SERVICE AND THE CRYSTAL DEALERSHIP. I HAVE 5 SEPARATE INVOICES FROM THE DEALERSHIP DOCUMENTING MY ATTEMPT TO HAVE THE DEALERSHIP, CRYSTAL IN BROOKSVILLE, FL, (352) 597-1265, REPAIR THE PROBLEM. MY CUSTOMER # IS 68029 AND THESE INVOICES ARE AS FOLLOWS: INV# 588194 DATED 5/18/17 WITH MILEAGE 15143, INV# 592369 DATED 8/17/17 WITH MILEAGE 20275, INV# 596082 DATED 11/3/17 WITH MILEAGE 23572, INV# 597362 DATED 12/4/17 WITH MILEAGE 24545 & INV# 50047 DATED 12/14/17 - 12/22/17 WITH MILEAGE 25056. NO REPAIR HAS BEEN MADE CORRECTING THIS ISSUE AND IT IS STILL ONGOING. I BELIEVE AND UNDERSTAND THAT CHRYSLER WAS AWARE OF THIS ISSUE WITH THE PACIFICAS PRIOR TO SELLING ME MY VEHICLE ON 10/1/16 AND I WAS NOT INFORMED OF IT. HAD I BEEN INFORMED OF THIS ISSUE, I WOULD NOT HAVE PURCHASED IT. I BELIEVE A NEW TRANSMISSION IN THE 2017 PACIFICA IS POSSIBLY THE PROBLEM, BUT AM NOT SURE SINCE THE DEALERSHIP REPEATEDLY DENIES BEING ABLE TO DUPLICATE THE PROBLEM.

AFTER TAKING MY VAN, INTO THE SHOP, THIS MORNING, FOR A REPEAT COMPLAINT OF HARD SHIFTING (FEELS LIKE I'M BEING REAR-ENDED), AT SPEEDS BETWEEN 17-20 MPH, AND DRIVING THE SERVICE TECH AROUND, FOR 30 MINUTES, IN A FAILED ATTEMPT TO TRY TO GET THE VAN TO REPLICATE THE HARD SHIFT, WHILE THE TECH WAS NEXT TO ME, MY VAN SHIFTED HARD, ON MY WAY BACK INTO WORK, WHILE I WAS IN TRAFFIC, ON THE HIGHWAY. I HAD STOPPED AT A LIGHT, BEHIND SEVERAL CARS, IN TRAFFIC. I WAS TOLD, AT THE SHOP, THAT SINCE THE TECH WAS NOT ABLE TO EXPERIENCE IT, HIMSELF, THEY WOULD NOT EVEN TRY TO DIAGNOSE OR FIGURE OUT THE CAUSE, AT THIS POINT IN TIME. I ASKED THEM IF THEY COULD CHECK THE TRANSMISSION VALVE BODY. THEY SAID THEY EASILY COULD BUT DID NOT, AT THIS TIME, BECAUSE THEY'VE NOT FELT THE HARD-SHIFT THEMSELVES. I GAVE THE SHOP THE NAME OF ANOTHER CUSTOMER WHO HAS EXPERIENCED THE SAME PROBLEM, WITH HER VAN, IN TROY, MICHIGAN, WAS GIVEN THE SAME 'UPDATES,' FOR HER VAN, AT SUBURBAN CHRYSLER DODGE JEEP RAM OF TROY THAT WERE SUPPOSE TO FIX THE PROBLEM (BUT DID NOT) AND GAVE THEM THE SOLUTION (TRANSMISSION VALVE BODY REPLACEMENT) SHE STATED HAD FIXED, FOR NOW (HER VAN WAS FIXED IN JULY'18 AND HASN'T EXPERIENCED A HARD-SHIFT SINCE) HER ISSUE. I GAVE THEM THE NAME AND NUMBER OF THE DEALERSHIP THAT HAD SERVICED HER CAR. THEY DID NOT WANT THE INFORMATION AND TOLD ME THEY WORK THROUGH CHRYSLER ONLY. CHRYSLER KNOWS THE PROBLEM EXISTS, AS THE LADY WHO TOLD ME ABOUT THE TRANSMISSION VALVE BODY GOT THAT SOLUTION FROM A FRIEND, OF HERS, WHO WORKS AT CHRYSLER CORPORATE.

MY VAN WILL JERK, VIOLENTLY, WHILE I'M TRYING TO ACCELERATE. WHEN I SAY "VIOLENTLY," I MEAN WHEN IT JERKS, IT FEELS LIKE I'VE BEEN REAR-ENDED. IT HAPPENS WHEN I COME TO A COMPLETE STOP AND THEN TRY TO ACCELERATE. IT HAPPENS WHEN I'M DRIVING UNDER TWENTY MILES AN HOUR AND THEN TRY TO ACCELERATE. IT HAPPENED SO VIOLENTLY, A WHILE BACK, THAT THE VAN SEEMED TO STALL AND I WAS ALMOST REAR-ENDED, BY A PICK-UP TRUCK, WHEN I PULLED OUT ONTO A HIGHWAY. THIS PROMPTED ME TO TAKE IT TO THE SHOP ON OCTOBER 29TH. THEY KEPT IT UNTIL NOVEMBER 2ND. THEY UPDATED THE COMPUTER'S PROGRAM AND SAID THAT SEEMED TO FIX THE ISSUE. HOWEVER, IT IS NOW JERKING AGAIN. IT HAPPENED TWICE, YESTERDAY, AS I WAS TURNING AND THEN TRIED TO ACCELERATE. IT THEN HAPPENED ONCE, TODAY, AS I WAS DRIVING UNDER 20 MILES AN HOUR AND TRIED TO ACCELERATE, WHILE PULLING OUT OF A SCHOOL'S DRIVE. TODAY, IT ALSO STARTED TO HAVE A VIBRATION-TYPE FEEL, WHILE DRIVING, UNDER 20 MILES AN HOUR, ON A STRAIGHT WAY, WHILE TRYING TO ACCELERATE, AND THEN IT DIDN'T WANT TO ACCELERATE, AT ALL, AFTER I CAME TO A COMPLETE STOP, AT A RED LIGHT, AND TRIED TO ACCELERATE, AS THE LIGHT TURNED GREEN. I HAVE A AN APPOINTMENT, AT 9:00 AM, NEXT MONDAY (11-19-18), WHERE THEY'RE WANTING ME TO DRIVE THEM AROUND IN ORDER TO TRY TO GET THESE SAME ISSUES TO HAPPEN, WHILE THEY'RE IN THE VAN, WITH ME. THERE IS NO RHYME OR REASON AS TO WHEN THESE INCIDENTS HAPPEN AND I'M NOT CERTAIN I WILL BE ABLE TO GET THEM TO HAPPEN WHILE THE TECHNICIANS ARE IN THE VAN, WITH ME. MEANWHILE, I'M DRIVING AROUND WORRIED ABOUT GETTING HIT, FROM BEHIND, IF/WHEN MY VAN VIOLENTLY JERKS OR DECIDES TO STALL. THIS IS MY FAMILY VEHICLE. I DRIVE MY 10 AND 7 YEAR OLD SONS IN THIS. AS OF RIGHT NOW, THEY RIDE IN THE MIDDLE SEATS, AS I'M FEARFUL OF BEING REAR-ENDED AND DON'T WANT THEM IN THE THIRD-ROW BACK SEAT.

I STARTED HAVING PROBLEMS ABOUT 1 1/2 YEARS INTO OWNERSHIP. THE CAR STARTED TO SHIFT HARD. SOMETIMES WHEN IT WOULD SHIFT IT WOULD FEEL LIKE I WAS BEING REAR ENDED. I BROUGHT IT TO THE DEALER SEVERAL TIMES AND I WAS TOLD EACH TIME THEY COULD NOT DUPLICATE THE PROBLEM. SEVERAL TIMES I WOULD BE PARKED AND SHIFT INTO DRIVE AND PRESS THE GAS AND THE CAR WOULD NOT MOVE RIGHT AWAY. IT WOULD HESITATE, SHIFT REALLY HARD LIKE I WAS BEING HIT AND THEN THE CAR WOULD MOVE. ONE DAY I WAS STOPPED AT AN INTERSECTION. WHEN THE LIGHT TURNED GREEN I PRESSED THE GAS THE CAR STARTED TO MOVE. WHEN I GOT TO THE MIDDLE OF THE INTERSECTION THE CAR WENT TO SHIFT AND IT FELT LIKE I GOT HIT IN THE REAR AND THE CAR BECAME UNRESPONSIVE FOR A FEW SECONDS AND SLOWED DOWN. I LOST ALL CONTROL OF THE CAR. I TRIED TO PRESS ON THE GAS AND NOTHING HAPPENED. THEN AGAIN, IT FELT LIKE I HAD GOTTEN HIT IN THE REAR AND THE CAR STARTED TO MOVE. I DROVE RIGHT TO THE DEALER. AGAIN I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. THEY KEPT MY CAR FOR A MONTH. THEY SAY THEY REPLACED THE VALVE BODY AT THAT POINT AND MY CAR WAS SAFE TO DRIVE AND COMPLETELY FIXED. ONE WEEK LATER, I WAS PARKED AT A STORE. I WENT TO START MY CAR AND IT WOULD NOT START. THE STEERING WHEEL WAS LOCKED AND THE BRAKES WERE LOCKED, THE CAR WOULD NOT START. I HAD BATTERY POWER, BUT THE CAR WOULD NOT START, I HAD IT TOWED TO THE DEALER. THEY SAID A GROUND WIRE CAME LOOSE, AND MY CAR WAS FIXED AND SAFE TO DRIVE. THAT NIGHT MY FAMILY WAS GOING ON A LONG DRIVE. TEN MINUTES INTO THE TRIP, WHILE DRIVING ON A MAIN ROAD, WE LOST ALL CONTROL OF THE CAR WITHOUT ANY WARNING. THE CAR JUST STOPPED IN THE MIDDLE OF DRIVING. THE STEERING WHEEL LOCKED, THE BRAKES LOCKED AND THE CAR WOULD NOT START. I HAD MY KIDS IN THE CAR FOR THIS. THIS CAR IS NOT SAFE. THE CAR JUST SHUTS DOWN WHILE DRIVING WITH NO WARNING. THIS CAR IS A HAZARD AND UNSAFE TO DRIVE.

CAR WAS MOVING. ENGINE SHUT OFF. ROLLED 20 FEET. ENGINE THEM RESTARTED. STOP/START FUNCTION NOT WORKING PROPERLY. WENT TO THE DEALER, THEIR SOLUTION TO THE PROBLEM WAS TO STOP USING THE AUTO START/STOP FUNCTION.

VEHICLE WAS BEING DRIVEN ON CITY STREETS LESS THEN 30 MPH AND ENGINE AND VEHICLE MANAGEMENT SYSTEM SHUT DOWN CAUSING NO ABILITY TO STEER VEHICLE SAFELY. VEHICLE CAME TO A STOP, NEEDED TO BE TURNED TO THE OFF POSITION AND RESTARTED AFTER ATTEMPTING A FEW TIMES. THE VEHICLE THEN WAS ABLE TO DRIVE ON.

UCONNECT APP 'TRAVEL LINK' DISPLAYS POP-UP WEATHER ALERTS WHILE DRIVING. ALERTS DO NOT AUTOMATICALLY GO AWAY AND BLOCK NAVIGATION SCREEN. MUST CLICK OK OR RED X TO CLOSE. VERY DISTRACTING WHILE DRIVING. NEED UCONNECT OPTION TO DISABLE WEATHER ALERTS.

VEHICLE INTERMITTENTLY WON'T START. THE PUSH BUTTON IS HARD EVEN WITH BRAKE DEPRESSED. POWER IS ADEQUATE TO THE VEHICLE. THE VEHICLE IS TURNED OFF. HAS HAPPENED SEVERAL TIMES.

DRIVERS SIDE SLIDING DOOR KEEPS OPENING/CLOSING ON ITS OWN - ACTS AS IF SOMETHING IS CAUGHT IN THE CHAIN THAT OPERATES THE DOOR. STARTED SHORTLY AFTER PURCHASE IN MAY OF 2017, HAS HAPPENED ON NUMEROUS OCCASIONS AND IS NOW OCCURRING MORE FREQUENTLY. ORIGINAL DEALER INSPECTED THE DOOR BUT COULD NOT FIND PROBLEM - THEY SUGGESTED THAT SOMEONE MAY HAVE TURNED THE SLIDE MECHANISM OFF ON THE OVERHEAD CONTROL. IT IS HAPPENING BOTH WHEN DRIVING & WHEN PARKED. WHILE DRIVING AN ALERT APPEARED ON THE DASH WITH MESSAGE "TO OPERATE SLIDING DOOR SHIFT TO PARK" - DISPLAY SAYS CONTACT ROADSIDE ASSISTANCE/UCONNECT/CHRYSLER VEHICLE CARE. MESSAGE APPEARED ONCE ON THE INTERSTATE, ALTHOUGH DOOR DID NOT OPEN. IT APPEARED ANOTHER TIME WHILE DRIVING DOWN A STEEP DRIVEWAY - THIS TIME DOOR DID SLIDE OPEN. DRIVER WAS THE ONLY ONE IN VAN AT THE TIME. WHEN STATIONARY, DOOR WILL OPEN & CLOSE ITSELF REPEATEDLY - HAVE HAD TO PUSH DOOR ALL THE WAY OPEN OR CLOSED. THE DOOR DID NOT SENSE THAT THERE WAS AN OBSTRUCTION, HAD TO FORCEFULLY PUSH DOOR OPEN. TOOK VAN TO DIFFERENT DEALER - THEY TRIED TO RECREATE PROBLEM BUT COULD NOT. DEALER REVIEWED MESSAGE HISTORY BUT ON-BOARD COMPUTER DID NOT SHOW THE "TO OPERATE SLIDING DOOR SHIFT TO PARK" MESSAGE. DEALER SUGGESTED WE MAY HAVE BEEN PRESSING DOOR BUTTON ON KEY FOB ACCIDENTALLY - HOWEVER THIS HAS OCCURRED SEVERAL TIMES WHEN IT WAS NOT LIKELY THAT THAT WAS THE CASE. HAVE CONTACTED CHRYSLER SEVERAL TIMES REGARDING THIS PROBLEM, BUT HAVE NOT BEEN ABLE TO RESOLVE. HAVE PHOTOS OF MESSAGES ON DASH AND ON DISPLAY, AND VIDEO OF DOOR OPENING WHILE IN MOTION. *DT CONSUMER STATED DOOR OPENING AND CLOSING ON ITS OWN. UPDATED 10/11/18*JB

MY 2017 PACIFICA IS HAVING THE FOLLOWING TRANSMISSION ISSUES: HESITATION TO SHIFT GEARS, HARD SHIFTS SOMETIMES TO THE EXTENT THAT YOU FEEL AS THOUGH YOU HAVE BEEN REAR ENDED. THE HESITATIONS SOMETIMES OCCUR WHEN PULLING OUT ONTO A BUSY ROAD WHICH IS A HUGE SAFETY ISSUE. I HAVE HAD MY VAN IN THE SHOP 3 TIMES AND CHRYSLER IS UNABLE TO CURE THE PROBLEM. THESE TRANSMISSION PROBLEMS CANNOT NOT BE REPRODUCED IN COMMAN. I NEVER KNOW WHEN IT IS GOING TO HAPPEN. THE HESITATION USUALLY HAPPENS FROM A STOP OR VERY LOW SPEED. THE HARD SHIFT IS USUALLY WHEN I AM TRAVELING BELOW 45MPH.

MY VAN HAS STALLED OUT ON ME 3 TIMES NOW AND THE DEALERSHIP KEEPS TELL NOTHING COMES UP ON THEIR COMPUTER AND IT MIGHT BE THE AUTO/START BATTERY

MY NEW PACIFICA SEEMS TO HAVE PROBLEMS WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THREE TIMES WHILE DRIVING AT LOW SPEED WITH NO CAR IN FRONT OF ME THE CAR MADE A LOUD ALARM AND BIG RED LETTERS "BRAKE!" APPEARED ON MY DASH. THIS OCCURRED AT LOW SPEED ON SUBURBAN ROADS (20-40 MPH). IT WAS STARTLING. I COULD NOT FIGURE OUT WHY THIS WAS HAPPENING. THEN I STARTED GETTING A NOTICE ON MY DASH THAT WOULD SAY "ACC/FCW SENSOR IS DIRTY AND NEEDS TO BE WIPED OFF AND THAT THE "ACC/FCW SYSTEM WAS DISABLED". I THOUGHT AT FIRST THAT THIS WAS THE PROBLEM HOWEVER, THIS HAS CONTINUED INTERMITTENTLY EVEN WHEN THE SENSORS ARE WIPED OFF. FINALLY, WHILE TRAVELLING AT HIGH SPEED ON THE INTERSTATE, WE WERE NEARLY IN A COLLISION ONLY AVOIDED BY SWERVING INTO THE NEXT LANE. ALTHOUGH WE ALMOST HIT THE CAR IN FRONT OF US, THE PACIFICA HAD NO REACTION: NO ALARM, NO "BRAKE!" LIGHT, NO BRAKING, NOTHING. I TOOK IT INTO THE DEALER WHO SAID THEY COULD NOT REPRODUCE THE PROBLEM AND THEREFORE COULD NOT DO ANYTHING FOR ME. I SHOWED THEM ON THEIR OWN FORUM THAT THIS WAS A KNOWN ISSUE, BUT TO NO AVAIL. I AM VERY CONCERNED ABOUT NOT HAVING THE SAFETY FEATURES FOR WHICH I PAID. I AM DISGUSTED BY THE LACK OF CONCERN FROM DICK HANNAH CHRYSLER IN VANCOUVER WA.

CHRYSLER DEALERSHIP IS APPARENTLY CLAIMING TO MAKE REPAIR FOR THE SUDDEN STALLING RECALL, WITHOUT DOING THE WORK. ON MOPAR.COM IT SHOWS I HAD AN UPDATE FOR THIS ON JAN 11, 2018. I HAD AN APPOINTMENT FOR AN OIL CHANGE THAT DAY, BUT I CANCELED IT AND HAVEN'T BEEN IN SINCE. THERE IS NO WAY THEY UPDATED MY VAN THEN OR LATER, SINCE THE VEHICLE WASN'T THERE. YET NHTSA SHOWS NO OPEN RECALLS ON MY VEHICLE, AND MOPAR SHOWS THE RECALL WORK DONE ON A DAY THAT IS IMPOSSIBLE.

MY VEHICLE HAS BEEN STALLING AND TILL NOW CHRYSLER HAS NOT PROVIDED ANY UPDATE ALTHOUGH A RECALL NOTICE HAS BEEN ISSUED. I CALLED FCA AND THEY SAID THEY ARE NOT AWARE OF THE RECALL. IT APPEARS THAT THEY ARE NOT TAKING THE RECALL ISSUED BY THE GOVERNMENT SERIOUSLY.

MY 2017 PACIFICA SHUTT OFF ON ME WHILE I WAS IN THE MIDDLE OF TRAFFIC, I WAS IN BUMPER TRAFFIC AND HAD STOPPED FOR A FEW SECONDS THEN AS TRAFFIC STARTED TO MOVE I TOOK MY FOOT OFF THE BRAKE AND THE VAN SHUTT OFF. THE BRAKE BECAME VERY STIFF, TURNED CAR OFF TO RESTART AND DIDN'T DO ANYTHING, TRIED A SECOND TIME TO TURN ON AND IT WORKED. THEN THE FOLLOWING DAY AFTER DROPPING MY BOYS AT SCHOOL I CAME TO A RED LIGHT AND I WAS GETTING READY TO COME TO A STOP WHEN THE LIGHT TURNED GREEN AND I WENT TO STEP ON THE GAS PEDAL AND THE CAR JERKED .