2018 Chrysler Pacifica Electrical System

TODAY, 8/26/2018 AS I WAS DRIVING ON THE INTERSTATE WITH MY NEWBORN AND 2 YEAR OLD SON MY 2018 CHRYSLER PACIFICA DECIDED TO SHUT OFF THE ENTIRE AC UNIT AND STOP THE CAR UNEXPECTEDLY. WE WERE UNABLE TO RESTART THE AC AND ENDED UP HAVING TO ROLL DOWN THE WINDOWS ONCE WE RESTARTED THE CAR. THIS IS EXTREMELY CONCERNING SINCE IT IS AUGUST IN ALABAMA AND ALSO PUTS MY ENTIRE FAMILY'S SAFETY AT RISK. I AM CURRENTLY TOO AFRAID TO DRIVE MY NEW CAR IN FEAR THAT SOMETHING WILL HAPPEN AGAIN. *TT *TR

MALFUNCTION OF THE HANDS FREE POWER SLIDING DOOR OPENER CAUSED SUFFICIENT HEAT BUILDUP TO IGNITE AN OPEN FLAME IN THE PLASTIC CLADDING MATERIAL UNDER THE BODY OF THE CAR. VEHICLE WAS PARKED (AND HAD BEEN FOR SEVERAL HOURS PRIOR). THE AREA DIRECTLY BELOW THE PASSENGER SLIDING DOOR WAS COMPLETELY MELTED AWAY. PHOTOS OF THE DAMAGED AREA ARE ATTACHED. *TT *DT *BF *TR *BF UPDATED 10/2/18*JB UPDATED *BF. *TR*JB *DT*JB

VEHICLE SUDDENLY SHUT OFF WHILE DRIVING. *TT

AUTO STOP/START FAILED MONDAY MORNING. DIED AT AN INTERSECTION. I WAS LUCKY. DIDN'T BLOCK THE WHOLE INTERSECTION, BUT ONLY 1 LANE. STOPPED IN FRONT OF A TRAFFIC LIGHT. I WAS THE 1ST VEHICLE OF THE LINE. THE STARTER DIDN'T START THE ENGINE WHEN TRAFFIC LIGHT BE GREEN. THE MESSAGE OF THE VEHICLE GUIDED ME TO TURN TO PARK, AND TO PUSH THE START. I DID MANY TIMES, SHORT PUSH, LONG PUSH. I COULD HEAR THE STARTER KICKED IN, BUT THE ENGINE REFUSED TO START. I STUCK THERE. TURNED ON EMERGENT FLASHERS. I FELT SO FRUSTRATING AND NERVOUS ABOUT THE CAR I PURCHASED THIS YEAR. NICE PEOPLE TRIED HELPING TO PUSH THE CAR TO A PARKING SPOT, BUT I COULD NOT GET IT INTO NEUTRAL GEAR. EVEN THOUGH, I COULD TURN THE BUTTON IT TO NEUTRAL POSITION. IT WAS NOT REAL NEUTRAL. WE COULD NOT PUSH IT. I TRIED TO DISCONNECT THE BATTERY. BUT I COULD NOT DO IT WITHOUT THE RIGHT WRENCH BY THE F**KING NEW DESIGN. MY SON STARTED CRYING. I CALLED TOWING. I CALLED MY WIFE TO GET MY SON. MORE KIND PEOPLE TRIED TO HELP ME. ONE PERSON EVEN TRIED TO TOWING MY CAR AWAY WITH HIS TOWING STRAP. BUT WE ABANDONED BECAUSE THERE IS NO TOWING HOOK FOUND ON THE CAR. FINALLY, MY WIFE ARRIVED AND RODE MY SON TO DAYCARE. I WENT BACK INTO THE CAR, AND CALMED DOWN A LITTLE BIT. I TRIED TO TURNED THE VEHICLE OFF. BRAKE. TURING TO PARKING. PUSHING START/STOP BUTTON. I SUCCESSFULLY TURNED THE VEHICLE OFF. TOOK A DEEP BREATH, TURNED ON THE VEHICLE. EVERYTHING BACK IN NORMAL. I RUN THE CAR AWAY FROM THE INTERSECTION, AND CALLED CANCELLING THE TOWING SERVICE. THE WHOLE PROCESS TOOK MY MORE THAN HALF AN HOUR. HATE AUTO STOP START.

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART IT, BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO TELEGRAPH CHRYSLER (12000 TELEGRAPH RD, TAYLOR, MI 48180) WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED, BUT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS DIAGNOSED, BUT NO FAILURE CODES WERE FOUND AGAIN. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 33243784. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TT *TR