2016 Kia Sorento Steering
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Steering has a "sticky feeling". While driving, when you try to turn steering wheel a fraction to one side or the other there is resistance and then a release which results in in oversteering that has to be corrected. When trying to correct the oversteering, there is again resistance and then release with oversteering again. So it constantly goes back and forth. There is a string of posts on [XXX] " with owners of the Kia Sorento having this same issue. Not only is this annoying but also unsafe. This has been going on since about summer of 2025. I do not driver this vehicle very often or I would have gotten on this issue sooner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving on the freeway going 75-80 mph and my steering wheel locked up. When this happens I am unable to turn my steering wheel. Have to let my foot of the gas and try with all my muscle to get the car to go to the side of the road to put the car in park. Turn it off and turn it back on. This exact incident has happened to me 3 times in a row on the freeway on [XXX]. Once while the road had a curve. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering wheel has a "sticky" feeling when driving at high speeds. You have to keep the steering wheel moving back and forth or else it sticks while driving high speeds. I have reported to dealership multiple times, but I have been told there is no issue.
I have been noticing at high speeds the steering "sticks." You have to be constantly moving the steering wheel back and forth to prevent the sticking. When mentioned to dealership, they say it's normal and don't document. I am starting to notice the sticking at losspeeds now that mileage is getting higher. This car has always done this, but getting worse.
This is an ongoing issue, from the day I purchased the car used. The steering sticks and binds when turning to the left; not on an ordinary sharp turn at an intersection, but at highway speeds. Sometimes the steering sticks and must be corrected to avoid going into the opposite lane. Several diagnostic attempts have been made including alignment, recalibration, and replacement of the 4wd coupling. Car still wavers and sticks at speed when turning left. Unknown cause. No codes show. However, at one time, on the display (not the dashboard symbol display, the camera/radio display) a message appeared saying: Mechanism Failure.
My gear shift has been stuck in park almost 2 months now. I've been using a screwdriver in order to move the gear from park to reverse.
At driving speeds steering catches with no control for a few seconds during slight turns. Has happened multiple times. Took to mechanic and was told there was an overheat code showing that could only be resolved through Kia software.Took to Kia dealership in St. Cloud, Minnesota, and was told it would resolve by putting in an actual Kia battery, $500+. Had no issues for 2 months Then happened twice. Took Back to the same dealership and was told needed new steering column $1,000+. As of today, my Sorrento is at the dealership in St. Cloud, Minnesota Waiting for part. 6/24/2024
When in motion and at higher rates of speed, the vehicle’s steering wheel gets stuck and requires additional force to turn which causes an over correction. This is a consistent problem that happens.
Has a steering control issue. I am now on my 3rd steering columm replacement. They do not correct the sticky on center steering control issues. Kia has not come up with a workable solution for this. I have had it to 3 dealers so far. They all say the steering column needs to be replaced. Now out of warranty. This car is difficult to drive and control . I have had this problem since I bought it brand new. It now has 118000 miles on it with a lot of misery driving it.
My steering becomes "sticky" at highway speeds. It causes you to constantly correct your steering. This started as a subtle thing. Gradually I noticed it is more and more difficult to keep my vehicle between the lines and it feels dangerous. Now, the problem is also occurring at lower speeds. In February 2022, I took it to the KIA dealer and had them check it out. They said everything was normal and the alignment checked out OK. I think there should be a recall for this issue. 2016 Sorento EX AWD, Current mileage is 61,000. Problem first noticed at 40,000 miles.
Steering doesn't aways respond to turning immediately while driving the vehicle.Steering has become difficult this is the second time for this repair to be needed service done in 2020 now service is needed again in 2023 same area the mdps motor repair and other dealer stuff. I believe KIA is aware of the problems I believe there is a recall or some kind of help for me and my family to travel safely in this vehicle please help me get the needed repairs covered ASAP I took the vehicle to the dealer on 7-21-2023
Steering sticking,
Steering column resistance measure at 5.3 NM indication an internal issue of the column which needed to be replaced. Power Steering sticking and stiff while driving causing clear and present danger to driver passengers and possibly other property. Kia Dealer was apologetic that this was not covered by warranty or recall. However there were other reports of this issue in the KIA System.
Sticky Steering It can be felt at any speed but especially on the highway when turning left. I can feel the steering sticks briefly then the wheel jumps. So I have to make constant unnecessary corrections.
Steering sticks causing over correction. The car has 76000 miles on the odometer. The steering column has to be replaced at a significant cost. This is not a new problem to Kia… they should issue a recall and pay for the cost of repair.
The Motor Driven Power Steering (MDPS) has failed on our 2016 KIA Sorento on three separate occasions, with the most recent on March 25th, 2022. Each time we have taken the vehicle to our local Kia Dealership, the 1st time they confirmed the issue and provided us an estimate of near $5,000.00. We differed the repair, which appeared to be wise as we received a letter from Kia extending the Vehicle Warranty for this exact issue to 5 yrs/150,000 miles. HOWEVER after a 2nd incident of steering failure the dealer said "could not validate the issue" and to "bring it back if it happens again. Well it happened again, This time we recorded a video which we will retain if there is another denial of service from our local Kia Dealer. However they denied the repair again. At this point we are extremely frustrated and do not feel confident to return to the local Kia dealer we have contacted KIA America, Inc. although they are not standing behind their product. It is our desire and expectation that we can obtain remedy of this documented and dangerous warranty failure.
I have knocking, clunking noise coming from steering column. Which leads me to believe that it is the flexible coupler. Also, when driving anywhere at speeds of 45mph or higher, the steering wheel sticks and I have to give force to correct the steering wheel. It is worse when turning on ramps on the highway because I am constantly adjusting the sticking steering wheel throughout the turn.
Steering sticking, second time. Now they changed the rack and pinion. Thank God I had extended service warranty. $4000.00
THE STEERING STICKS AT TIMES. ITS NOT SMOOTH AND I HAVE TO PUT EXTRA PRESSURE ON THE STEERING WHEEL TO GET THE STEERING TO TURN. THIS OCCURS WHEN DRIVING MOSTLY ON THE HIGHWAY.
STEERING STICKS CAUSES DRIVER TO JERK THE WHEEL LEFT OR RIGHT WHILE IN MOTION HAPPENS ALL THE TIME AT ANY SPEED ON ANY TYPE OF ROAD AND HAPPENS WHILE TURNING OR STRAIGHT. . DEALER STATED NEEDS WHOLE NEW MDPS STEERING COLUMN ASSY. THIS IS A SIGNIFICANT SAFETY ISSUE. MULTIPLE COMPLAINTS UNDER THE KIA FORUMS. RECALL NEEDS TO BE DONE ASAP! HAS BEEN HAPPENING FOR 3 + YEARS NOW.
Progressing problem with power steering failure since 05/2020. This month was more frequent occurrences. When driving straight and steady power steering stiffens and losses power, red warning light steering lights which forces the driver to steer hard limiting short turns. Almost got into accident multiple times. Must restart engine in order to restart steering function.
STEERING WHEEL CONSTANTLY STICKS
I DO ALOT OF HIGHWAY DRIVING. WHILE AT SPEEDS OF 65MPH AND IN TURNS, THE STEERING WHEEL STICKS. AND FEELS LIKE IT PULLS EVEN HARDER. SO I HAVE TO GIVE IT A TUG IN THE TURN OR STOP IT FROM CROSSING INTO ANOTHER LANE. TRYING THE DEALERSHIP AGAIN.
The steering wheel sticking while you turn left or right. In hwy it's hard to drive because you don't know how much pressure you have to put to adjust your vehicle on the road. If feel like you are losing your control of the vehicle.
Twice, the electronic power steering has stopped working at speed. Almost impossible to steer the vehicle. Kia has two service bulletins on this issue but dealer claims it cannot find the problem and will not attempt to fix it.
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Quick Summary
The 2016 Kia Sorento has 54 Steering complaints on file. Review the timeline above for detailed owner experiences.