2016 Kia Sorento Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Pearl white paint has begun flaking, and peeling.
I have a white pearl 2016 Sorento and Paint started peeling around windshield. Now paint is peeling all over. Recently had windy day and sheets of paint are laying on ground. I take care of my car and this is embarrassing. Kia should be embarrassed as well. Not good for sales I’m sure.
The contact owns a 2016 Kia Sorento. The contact stated that the dashboard was cracked in the shape of an air bag on both the left and right sides, causing concerns about a potential inadvertent air bag deployment. There were no warning lights illuminated. The vehicle was taken to a local dealer, who confirmed that the crack was cosmetic and advised the contact to reach out again if the air bag started to protrude through the crack. The vehicle was not repaired. The contact reached out to the manufacturer and provided photos, but received no assistance. The approximate failure mileage was 86,711.
Pearl white paint on hood is peeling
manufacture paint peeling all over my car
Paint on our Pearl White 2016 Sorento is beginning to delaminate on the front of hood and the two pillar posts. It began as a small bubble and continues to spread and chip off. Several quarter-sized spots now and two hand-sized places.
THE PAINT ON MY PEARL WHITE CAR IS PEELING OFF.
Vehicle has paint that is delaminating in numerous places. It starts as a raised area then the paint just flakes off leaving bare metal exposed. My vehicle value has gone down and the cost to repaint is over $4000 because the damage is not isolated to one area, but is scattered across all sections of the car body. The paint color code is SWP, Snow White Pearl. We have been to the Kia dealership where the car was purchased new. They said we would have to call Kia corporate, which we did, but their answer was for us to pay out of pocket for repainting and then TRY to get reimbursed from them. Corporate told us they were not taking any action for paint beyond the 3 year / 36K warranty period.
The paint on our Kia Sorrento is chipping and flaking off.
We have a 2016 Kia Sorento that has the Snow White Pearl paint. Our vehicle has a tad over 100k miles and the paint is peeling. We take care of our car and always have it clean and do not understand why this is happening. Paint is flaking / peeling off in large amounts exposing the primer underneath. I had a body shop look at it and they say it looks like something went wrong with the painting process when vehicle was made. I have a 1997 ford ranger that has 280k miles on it without this issue so I do not believe that this is a mileage / age issue. I did reach out to kia but had no luck with this problem. Thank you so much for your time and any help is greatly appreciated.
The paint on my vehicle has started to peel and is increasing getting worse. Will Kia repaint my car. It's looking very bad
A rain storm came and I left my car out of the garage and the rain peeled off huge parts of my paint. There is no reason that my car last paint should have been washed off from rain.
I have a 2016 Snow White Kia Sorento that the paint is coming off of. Paint is coming off from the hood, above drivers side door and above back hatch.
The paint is bubbling up and peeling/chipping off on the hood and roof. Color is snow white pearl
Body paint has started peeling. Local Kia dealership acknowledged frequency of defect however corporate denied claim due to being outside of original warranty. Advised to pay for new paint with possibility of reimbursement.
2016 Kia Sorento with 80,000 snow white pedal paint peeling at a rapid paste. Factory defect
The paint color - white pearl- is peeling off the hood of the car.
I have a 2016 KIA Sorento. The paint is pearl white and it is peeling. The peeling is on the hood, roof and A pillars so far.
The Snow White Pearl paint on my Sorento has started chipping and peeling away on the hood, front quarter panels and roof. This is leading to rust which is quite concerning. It is understandable that environmental factors such as road debris might cause chipping but this is an issue that appears to have affected a large number of people with the same paint color and the rapid deterioration of the paint covering the vehicle is not indicative of normal wear and tear.
Paint bubbling/chipping on multiple areas of my car. Concerned for rusting and further damage to my car. Paint chipping was first noticed in 2021 and it has progressively gotten worse since.
My 2016 Kia Sorento started about 2 months to peel, it was a quarter size spot and now is getting bigger every day !!
Delamination -peeling paint
Paint is peeling off in chunks without any cause
The car is available for inspection and has a paint defect. It went from one day being perfectly fine and next day I took it for a car wash and a big chunk of paint just peeled/ripped off. This is definitely a paint defect. I cannot believe this was something that can happen especially considering I take very good care of the vehicle and is well maintained. I am one of many other consumers affected by this. No it had not been inspected by insurance. I have an open claim with Kia corporate and pending a reply.
The paint on the body of my vehicle just started rapidly peeling off on its own really bad from passenger door handle and spreading.
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Quick Summary
The 2016 Kia Sorento has 81 Structure complaints on file. Review the timeline above for detailed owner experiences.