2017 Chrysler Pacifica Power Train

THE CAR HAS ROUGH SHIFTING

LIKE OTHER COMPLAINTS. THIS HAS BEEN AN ONGOING ISSUE WITH OUR VEHICLE: DRIVING AT LOW SPEED (10MPH OR LESS) TRANSMISSION DOES A HARD SHIFT AS IF IT WAS TRYING TO ENGAGE 2ND OR 3RD SHIFT. CAR DOES A HUGE BUMP WHEN THE SHIFT IS ENGAGED.

HAS A HARD SHIFT WHEN SWITCHING GEAR. FEELS LIKE YOU HAVE BEEN REAR ENDED. I TOOK IT TO THE DEALER TO GET FIXED, THEY TOLD ME IT WAS A SOFTWARE UPDATE ONLY...THIS HASN'T FIXED THE ISSUE. NOW IT SHIFTS HARD AND IS SLIPPING CONSTANTLY ANYTIME THE VEHICLE REACHES ABOVE 30MPH. THE HARD SHIFTS CAUSE WHIPLASH TO CHILDREN AND ADULTS IN THE VEHICLE.

HARD TRANSMISSION GEAR SHIFT/ENGINE STALL UPON ACCELERATION AND/OR UTURNS. *TR

THE GEAR SHIFTS VERY HARD WHEN GOING AT SLOW SPEEDS. IT IS SO ROUGH THAT ONE TRIES TO AVOID IT AT ALL COSTS WHEN DRIVING, THUS INCREASING THE RISK OF AN ACCIDENT. IRRESPECTIVE OF THE RISK, IT SEEMS THAT THE VEHICLE'S POWER TRAIN IS FAULTY AND IT NEEDS TO BE RECALLED. *TR

HARD (SLAMMING) SHIFTING WHEN ACCELERATING FROM STOP. FEELS EXACTLY LIKE BEING HIT IN THE REAR.

TRANSMISSION INTERMITTENTLY JERKS VIOLENTLY WHEN ACCELERATING FROM AROUND 10-20 MPH. THIS HAPPENS MOST OFTEN WHEN WE SLOW DOWN TO MAKE A TURN AND ARE NOT COMING TO A FULL STOP. SO WHEN WE BEGIN TO ACCELERATE AFTER THE TURN, THE VAN LOSES ALL FORWARD MOMENTUM AND FEELS LIKE IT'S IN NEUTRAL FOR ABOUT 2 SECONDS AND THEN SUDDENLY LUNGES FORWARD THROWING OUR HEADS BACK INTO THE HEADREST PRETTY HARD. WE'VE BEEN EXTREMELY CLOSE TO BEING REAR ENDED TWICE THE PAST MONTH. THIS TRANSMISSION ISSUE HAS HAPPENED ROUGHLY 25 TIMES SINCE WE BOUGHT THE VAN IN OCT. 2019.

ORIGINAL OWNER OF A 17 CHRYSLER PACIFICA. WE HAVE BEEN EXHIBITING MULTIPLE HARD SHIFTS WHILE IN MOTION\DRIVING IN BOTH CITY STREETS AND HIGHWAYS, DELAYS IN ACCELERATING FROM A STOP IN AN INTERSECTION, UP TO A FORWARD LUNGE WHILE COMPLETING A STOP AT A CITY STREET LIGHT. I'VE BROUGHT THE VEHICLE MULTIPLE TIMES TO CHRYSLER AND HAVE RECEIVED THE SAME EXPERIENCE MANY OTHERS HAVE REPORTED FROM "RESETTING THE TRANSMISSION LEARNING MODULE" TO THE MOST RIDICULOUS "YOU DON'T KNOW HOW TO DRIVE A 9 SPEED TRANSMISSION". I DON'T UNDERSTAND HOW CHRYSLER REFUSES TO ACKNOWLEDGE A WELL REPORTED ISSUE ACROSS MULTIPLE FORUMS AND TO THEIR DEALERSHIPS.THIS IS CLEARLY A SAFETY AND QUALITY ISSUE THAT NEEDS TO BE ADDRESSED BY CHRYSLER.

THE AUTOMATIC TRANSMISSION SEEMS TO SKIP A GEAR OR TWO CAUSING THE VEHICLE TO VIOLENTLY JERK THE OCCUPANTS FORWARD. AT TIMES, IT WILL NOT ACCELERATE PAST A CERTAIN POINT AND THEN LURCH FORWARD. THIS SEEMS TO HAPPEN WHEN ACCELERATING IN VARIOUS SETTINGS.

HARD SHIFTING AT LOW SPEEDS. LOUD CLUNKING SOUND AS IF SOMEONE HAS RUN INTO THE BACK OF YOU. HAVE HAD INTO DEALER NUMEROUS TIMES. THEY'VE REPROGRAMMED THE COMPUTER AND REPLACE VALVES IN TRANSMISSION AND NO CHANGE. ALWAYS GET A RUN AROUND AND ACT LIKE THEY'VE NEVER SEEN THE PROBLEM EVEN AFTER SHOWN MANY COMPLAINTS ON LINE.VERY ALARMING AND DANGEROUS.

WE BOUGHT OUR 2017 PACIFICA WITH AROUND 30K MILES ON IT. SHORTLY THEREAFTER, THE TRANSMISSION WOULD OCCASIONALLY SHIFT VERY HARD WHILE AT A SLOW SPEED. IT'S HARD TO PINPOINT, HOWEVER IT SEEMS TO HAPPEN BETWEEN FIRST AND SECOND GEAR. SOMETIMES IT WILL REV LIKE IT HAS BEEN THROWN INTO NEUTRAL, THEN WILL FINALLY HIT A GEAR AND SHIFT HARD WITH A JOLT AND LOUD BANG. IT DID THIS A NUMBER OF TIMES SO WE TOOK IT TO THE DEALERSHIP. THEY CHECKED EVERYTHING OUT AND COULDN'T FIND A PROBLEM. THE DEALERSHIP SAID THE TRANSMISSION ADAPTS TO EACH PERSON, SO DIFFERENT DRIVERS COULD CAUSE THE PROBLEM. HOWEVER, MY WIFE DRIVES THE VAN 99% OF THE TIME AND SHE HAS THE PROBLEM EVEN IF I HAVEN'T DRIVEN IT IN A LONG TIME. THE PROBLEM CANNOT BE REPRODUCED AS IT SEEMS TO HAPPEN RANDOMLY. OUR VAN NOW HAS APPROXIMATELY 50K MILES ON IT AND STILL HAS THE HARD SHIFTING PROBLEM. THE POWERTRAIN WARRANTY ENDS AT 60K MILES AND I'M AFRAID ONCE IT'S OUT OF WARRANTY, THE TRANSMISSION WILL TOTALLY GO OUT, COSTING US THOUSANDS OF DOLLARS. THIS SAME ISSUE HAS BEEN REPORTED BY MANY OTHER PACIFICA OWNERS.

JUST BOUGHT THIS CAR USED A FEW DAYS AGO WITH JUST OVER 40K MILES ON IT. OCCASIONALLY AFTER COMING TO A STOP AS I EXCELERATE THE TRANSMISSION SEEMS TO MISS A GEAR, CAUSING THE ENGINE TO REV THE CAR TO COAST AND THEN EVENTUALLY CATCHES A GEAR AS THE CAR IS REV'D AND THEN LUNGES FORWARD. AGAIN THIS DOESN'T HAPPEN EVERY TIME, JUST RANDOMLY.

CAR STALLS ON FREEWAY AND WILL NOT ACCELERATE OVER 45 MPH. CAR JERKS AND PUSHES FORWARD WHEN TURNING AND COMING FROM A STOP.

WE HAVE TAKEN OUR 2017 CHRYSLER PACIFICA TO THE DEALER TWICE FOR A CONTINUOUS ISSUE OF HARD SHIFTING MOSTLY IN 1ST & 2ND GEARS. WE HAVE BEEN JOLTING AND HAVE HAD THE VEHICLE COMPLETELY SHUT OFF ON US.I WAS GOING ABOUT 12 MPH. ON MONDAY, JAN. 13, 2020 MY 3.5 YO DAUGHTER AND I WERE ON A SLIGHT HILL AND THE CAR SEIZED UP AND LOST ALL FUNCTION. I SLIDE (I WAS ON A DIRT ROAD WITH SOME SNOW) INTO A DITCH AND LOOKED OUT THE WINDOW TO SEE A LARGE AMOUNT OF RED FLUID ON THE GROUND. WHEN I EXITED THE VEHICLE I NOTICED THE DISTINCT SMELL OF TRANSMISSION FLUID. MY DAUGHTER AND I WERE STUCK FOR HOURS DEALING WITH THIS SITUATION. I FEEL VERY UNSAFE IN THIS VAN. I AM CONCERNED IF THEY TRY TO "FIX" THE PROBLEM I WILL BE IN THE SAME SITUATION AGAIN.

WHEN MAKING A SLOW TURN (15 MPH) THE TRANSMISSION FIRST LURCHED THEN BANGED INTO NEXT GEAR. THE FRONT WHEELS SLIPPED AND LOST TRACTION SENDING THE CAR OUT OF THE PAVEMENT. I WAS ABLE TO REGAIN CONTROL. THEN WHEN MERGING INTO THE HIGHWAY THE TRANSMISSION FAILED TO REACH HIGHER GEARS LEAVING US RUNNING AT JUST 30 MPH AND ALMOST BEING REAR ENDED SEVERAL TIMES JUST THEN THE ENGINE LIGHT CAME ON. IT IS THE 3RD TIME THIS TRANSMISSION ISSUE HAS HAPPENED. CHRYSLER REPLACED THE TRANSMISSION BODY VALVE THE FIRST TIME, THE SECOND TIME THE WHOLE TRANSMISSION WAS REPLACED BOTH TIMES IT TOOK ABOUT 30 DAYS TO PERFORM THE REPAIR.

THE TRANSMISSION SLIPPED OUT OF GEAR AND WOULDN'T SHIFT. THE PROBLEM OCCURRED WHILE I WAS DRIVING ON THE STREET. THIS COMES AFTER NUMEROUS ROUGH SHIFTS THAT I WAS TOLD WAS A COMPUTER ISSUE ON THE TRANSMISSION.

WHILE IN MOTION AT LOWER SPEEDS THE TRANSMISSION VIOLENTLY JERKS BETWEEN GEARS GIVING THE FEELING THE CAR IS OUT OF CONTROL.

THE VAN WILL SPORADICALLY NOT RESPOND TO ACCELERATION BETWEEN 15-20 MPH AND WILL SUDDENLY JERK RATHER VIGOROUSLY. IT FEELS VERY UNSAFE ESPECIALLY WHEN REAR TRAFFIC IS FAST APPROACHING. I HAVE READ COUNTLESS COMPLAINTS OF THIS SAME EXACT ISSUE WITH THIS VAN IN VARIOUS DIFFERENT FORUMS AND WEBSITES. OWNERS CONTACTING CHRYSLER AND DEALERSHIPS WITH NO POSITIVE OUTCOME. WE JUSTLY NEED AN INVESTIGATION.

WHEN GOING ABOUT 10-15 MILES PER HOUR, THE VEHICLE WILL SUDDENLY LUNGE FORWARD AND MAKE A TREMENDOUS CLUNKING SOUND LIKE METAL AGAINST METAL. THIS HAPPENS ABOUT A FEW TIMES A MONTH. IT CAN BE REPLICATED BY BARELY PRESSING DOWN THE GAS PEDAL, USUALLY HAPPENS WHEN NAVIGATING THROUGH PARKING LOTS. VERY SCARY.

WE PURCHASED THE VEHICLE IN SEPT 2017. ABOUT A MONTH AFTER WE PURCHASE THE BRAND NEW VAN, WE STARTED HAVING ISSUE WITH THE TRANSMISSION SLAMMING IN TO GEAR. THE FIRST TIME IT HAPPENED, WE LITERALLY THOUGHT THE PERSON BEHIND US AT REAR ENDED UP THE JOLT WAS THAT BAD. UPON PULLING OVER AND INSPECTING, WE DISCOVERED WE WERENT. OVER THE LAST 23 MONTHS, WE HAVE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION. IT SHIFTS SO AT TIMES IT MAKES YOU DIZZY. THIS TAKES PLACE BETWEEN 10-17 MPH. IN AUGUST 2018, OUR FAMILY WAS ON OUR WAY TO A FUN DAY WHEN AT 10MPH THE VAN SLAMMED SO HARD ALL 5 OF US IN THE VAN FELT OUR NECKS CRACK AND WE GOT DIZZY INSTANTLY. NEEDLESS TO SAY, WE HAD TO PULL OVER BECAUSE I COULDNT SEE STRAIGHT TO DRIVE AND MY ELDERLY MOTHER HURT FOR 3 DAYS. I TOLD HER TO GO TO THE ER FOR PROOF THAT THE VAN IS HURTING THE PEOPLE DRIVING IT. WE HAVE CALLED THE DEALERSHIP ON SEVERAL OCCASIONS AND THEY WONT DO ANYTHING. TELLING US THEY CAN REPROGRAM THE TRANSMISSION. GIVE IT TIME, THE TRANNY NEEDS TO ADJUST HOW WE DRIVE NEVER FIXES THE ISSUE AT ALL. WE HAVE AN ALMOST 2 YEAR OLD TODDLER AND WE ARE PETRIFIED TO TURN HER TO FORWARD FACING IN FEAR IF THE TRANSMISSION SLAMS, IT WOULD BREAK HER NECK. YES, THE VAN HAD 32,000 MILES OR SO ON IT BUT ITS OUR PRIMARY VEHICLE. WE CANT SIT HOME AND TWIDDLE OUR THUMBS. SO, YES UNFORTUNATELY WE HAVE TO STILL DRIVE THIS VAN, EVEN IF IT KILLS US.

WE WERE DRIVING IN MARRIETTA GA AROUND 11AM IN HEAVY TRAFFIC, WHEN MY WIFE STARED TO ACCELERATE THE TRANSMISSION SHIFTED HARD,(I THOUGHT WE GOT REAR ENDED),MY WIFE'S CAR WOULD NOT SHIFT GEARS,SO WE ARE DOING 30MPH IN HEAVY TRAFFIC TRYING TO GET OFF THE ROAD SAFELY WITH OUR KIDS IN THE CAR,SO WE FINALLY GOT OFF THE ROAD, GOT OUT TO CHECK THE CAR,IN CHRYSLER & DODGE NEWER MODELS YOU CANNOT CHECK TRANSMISSION LEVEL BECAUSE OF SEALED DIP STICK,SO I GOOGLED THE PROBLEM,THEIR WAS TONS OF REVIEWS OF THIS PROBLEM FROM CHRYSLER PACIFICA OWNERS, CHRYSLER SAID IT WAS NORMAL FROM THE REVIEWS,THIS CAN'T BE NORMAL,PLEASE CHECK INTO THIS BEFORE SOME ONE GETS KILLED ,(2017 CHRYSLER PACIFICA) THANKS DAVID

THE VEHICLE WILL UNDERGO A HARD SHIFT WHEN CHANGING FROM EITHER 1ST OR 2ND GEAR. THIS HAPPENS INTERMITTENTLY UNDER NO SPECIFIC CONDITIONS WITH DIFFERENT DRIVING STYLES THE VAN CURRENTLY HAS 31K MILES ON IT WITH NO KNOWN ACCIDENTS OR REPAIRS. THESE SYMPTOMS HAVE OCCURRED DURING CITY AND HIGHWAY DRIVING. THE SHIFT IS HARD ENOUGH TO GIVE THE FEELING THAT THE VAN HAS BEEN REAR-ENDED.

MY VEHICLE WAS STATIONARY WHILE WAITING AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED THE ACCELERATOR AND SUDDENLY, ERROR MESSAGES APPEARED ON THE DASHBOARD AND MY CAR SHIFTED ITSELF INTO PARK. I WAS UNABLE TO SHIFT OUT OF PARK DESPITE MULTIPLE TRIES. I SHUT THE CAR ON AND OFF MULTIPLE TIMES AND STILL, THE CAR WOULD NOT SHIFT OUT OF PARK. THIS CAUSED THE CAR TO BE DISABLED AND NOT DRIVEABLE, WHICH IS A SIGNIFICANT SAFETY ISSUE AS THE CAR WAS BLOCKING TRAFFIC.*DT*JB *DT*JB

CONTINUING TO HAVE ISSUES WITH VERY HARD SHIFT BETWEEN 1ST AND 2ND GEAR AND CAUSES TO VAN TO LURCH WHEN IT SLAMS INTO 2ND GEAR. IT WILL HESITATE THEN SLAM INTO GEAR HARD. THIS TYPICALLY HAPPENS DURING SLOW SPEED TURNS OR TURNS FROM A FULL STOP. IT HAS HAPPENED ON OCCASION FROM FULL STOP GOING STRAIGHT. THIS IS VERY DANGEROUS WHEN PULLING OUT IN TRAFFIC. I'M TAKING IT TO THE DEALER FOR THE THIRD TIME TO FIGURE OUT.

WHEN MY PACIFICA IS STATIONARY THE FOLLOWING DANGEROUS ACTION OCCURS EVERY TIME. WHEN THE TRANSMISSION IS PLACED IN PARK AND MY FOOT IS REMOVED FROM THE BRAKE PEDAL, THE CAR WILL ROLL BETWEEN 6 INCHED TO 1O INCHES. I HAVE BEEN TOLD BY TWO DIFFERENT CHRYSLER DEALER SERVICE DEPARTMENTS, "THAT IS NORMAL". I KNOW THAT THIS IS NOT NORMAL BECAUSE I HAVE TALKED TO AT LEAST THREE OWNERS OF THE SAME MAKE YEAR AND MODEL THAT TELL ME, THEIRS DOES NOT ROLL IN PARK. IN ADDITION I HAVE OWNED AT LEAST 2 DOZEN CARS, TRUCKS, AND RVS AND NONE OF THEM ROLL IN PARK. THE FIRST TIME I WAS STANDING AT THE REAR OF THE CAR TO GET SOMETHING OUT OF THE REAR AND THE CAR HIT ME AND MADE ME LOSE MY BALANCE. I HAVE BEEN PUSHED BY THE PASSENGER DOOR SEVERAL TIMES WHEN I GET OUT FIRST AFTER MY WIFE HAS PUT THE TRANSMISSION IN PARK BUT BEFORE SHE TAKES HER FOOT OFF THE BRAKE. I NOW TRY TO REMEMBER TO STEP AWAY FROM THE CAR AS SOON AS I EXIT. IN THE NEXT STEP IT SAYS WHEN DID THIS HAPPEN. I AM GOING TO USE TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY. IT HAS BEEN GOING ON FOR AT LEAST A YEAR MAYBE LONER. IT HAS BEEN LONG ENOUGH THAT I CAN NO-LONGER REMEMBER THE FIRST INCIDENT.