2016 Mazda CX-5 Exterior Lighting
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
MY RIGHT HEADLIGHT WAS FLICKER AND WAS COVERED UNDER WARRANTY. NOW MY LEFT HEADLIGHT IS OUT AND WILL COST OVER $1100 TO REPLACE BECAUSE THE WARRANTY ENDED. VEHICLE ONLY AS 23,000 MILES. THERE MUST BE A PROBLEM WITH THESE HEADLIGHTS FROM ALL THE COMPLAINTS FILED.
BOTH FRONT LED HEADLIGHT ASSEMBLIES SEEM TO BE TOTALLY UNRELIABLE AFTER ~35K TO 40K MILES AND CUSTOMERS ARE UNLIKELY TO QUICKLY REPLACE SOMETHING THAT COSTS $1200 EACH TIME. MAZDA AGREED TO FIX ONE BUT WHEN THE SECOND ONE WENT BAD AROUND 40K (OUR KID NOTICED WHILE WE WERE PULLING IN INTO THE GARAGE AT NIGHT) THEY SAID IT'S OUTSIDE WARRANTY AND THEY DON'T SEE ANY ISSUES. THERE SEEM TO BE NEARLY 20 COMPLAINTS ABOUT THIS IN THE LAST FEW MONTHS JUST ON THIS ONE SITE. THE SUV WON'T PASS STATE INSPECTION WITHOUT THIS ISSUE FIXED, AND AT $1200 A POP, DRIVERS ARE LIKELY TO PUSH THE LIMITS AND DRIVE THE SUV WITHOUT FIXING THE ISSUE. *LN *TR
DRIVER SIDE LED DAYTIME RUNNING HEADLIGHTS FLICKERING, AND INTERMITTENTLY TURNING OFF AT 40,400 MILES. PULLED OVER BY STATE POLICE AND ISSUED A WARNING VIOLATION FOR NON-FUNCTIONING HEADLIGHTS. VEHICLE WILL NOT PASS STATE SAFETY INSPECTION. APPEARS TO BE A VERY COMMON SAFETY ISSUE AMONG 2016 MAZDA CX-5 OWNERS.
THE PASSENGER DAYTIME RUNNING LED LIGHT IN THE HEADLIGHT ASSEMBLY EITHER DOES NOT WORK OR WILL FLICKER DURING OPERATION OF THE VEHICLE. IN ORDER FOR VEHICLES TO PASS INSPECTION, ALL EXTERIOR LIGHTS MUST WORK, SO THIS IS A SAFETY ISSUE THAT MAZDA NEEDS TO FURTHER INVESTIGATE.
RIGHT SIDE RUNNING LIGHT WENT BAD JUST AFTER 36K MILES, VERY EXPENSIVE REPLACEMENT, HAVE SEEN MANY COMPLAINTS ABOUT THIS ISSUE, 1200.00 TO REPLACE A RUNNING LIGHT???
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT THE BOTH HEADLIGHTS FAILED TO FUNCTION. THE FAILURE HAD OCCURRED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO A DEALER (COCHRAN VOLKSWAGEN OF NORTH HILLS 11750 US-19, WEXFORD, PA 15090 (412) 245-4620) WHERE IT WAS INFORMED THAT THE VEHICLE WAS NO LONGER COVERED UNDER A WARRANTY AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE DIAGNOSIS FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS PROVIDED A CASE NUMBER. THE CONTACT MENTIONED THAT THE VEHICLE WAS SCHEDULED FOR DIAGNOSTIC TESTING ON 08/20/2018. THE FAILURE MILEAGE WAS 29,950.
LED DAYTIME RUNNING LIGHTS BEGIN TO FLICKER AND THEN FAIL WITHIN JUST 2-3 YEARS OF REGULAR USE. THE DRL LIGHTS CANNOT BE EASILY REPLACED WITH A LIGHT BULB/REPLACEMENT LED DUE TO THE LED CHIPS BEING SOLDERED TO THE CIRCUIT BOARD WITHIN THE HEADLIGHT ASSEMBLY. FULL HEADLIGHT ASSEMBLY MUST BE REPLACED. WHEN DRL ARE OFF IT CAN POTENTIALLY CREATE SAFETY HAZARDS FOR DRIVERS OF VEHICLE AND OTHER VEHICLES AROUND.
FAILURE OF LED DRL (DAYTIME RUNNING LIGHT) ON PASSENGER (RIGHT) SIDE. NON REPLACEABLE BULB. REQUIRES REMOVAL OF FRONT BUMPER COVER AND REPLACEMENT OF COMPLETE HEADLIGHT MODULE FOR EXCESS OF $1000. MAZDA WAS PREVIOUSLY REPLACING UNDER A SILENT WARRANTY.
LED DAY TIME RUNNING LIGHTS FAILED ON DRIVER'S SIDE OF VEHICLE. KNOWN ISSUE WITH THE CX-5 CAUSING A SAFETY CONCERN SINCE THIS IS NOT A SERVICEABLE PART OF THE VEHICLE.
DAYTIME RUNNING LIGHTS DO NOT FUNCTION WHILE VEHICLE IS IN MOTION OR STATIONARY. PROBLEM IS REPRODUCED DURING EVERY TRIP OR BY TURNING ON THE PARKING LIGHTS WHEN THE VEHICLE IS PARKED. WHEN PURCHASED, I WAS TOLD I WOULD NEVER HAVE TO WORRY ABOUT THE NEW LED LIGHTS AND THAT THEY WOULDN'T BURN OUT LIKE OLD-STYLE LAMPS. THEY HAVE STOPPED FUNCTIONING LESS THAN 3 MONTHS AFTER MY 3-YEAR/36,000-MILE WARRANTY EXPIRED. I HAVE DRIVEN LESS THAN 22,500 MILES AND THE DEALERSHIP IS QUOTING ME $1,500 TO REPAIR WHAT SHOULD BE <$100 (CONSERVATIVELY) FOR LEDS. LOOKING ONLINE, THIS APPEARS TO BE A COMMON COMPLAINT FROM OWNERS OF THIS VEHICLE, AND APPARENTLY MAZDA HAS REVISED THE REPLACEMENT PART NUMEROUS TIMES BUT PEOPLE ARE STILL EXPERIENCING PROBLEMS AND COSTS TO CONSUMERS ARE INCREASING FOR THIS SAFETY FEATURE.
THE FRONT DRIVERS SIDE DAYTIME RUNNING LIGHTS ON MY 2016 CX-5 HAVE FAILED AFTER TWO YEARS AND 38900 MILES. YOU CANNOT REPLACE THE "BULB" FOR A FEW DOLLARS. YOU MUST REPLACE THE ENTIRE LIGHT UNIT THAT INCLUDES LOW BEAM, HIGH BEAM, TURN SIGNAL, AND DAYTIME RUNNING LIGHTS (DRL). THIS UNIT COSTS MINIMUM OF $400.00 AND UP TO $1200.00 WHEN INSTALLED BY DEALER. THIS IS AN EXORBITANT PRICE TO PAY FOR A SIMPLE LED BULB THAT SHOULD LAST LONGER THAN TWO YEARS IN THE FIRST PLACE.
THE LEFT FRONT HEADLIGHT ON THE VEHICLE IS FLICKERING AND SOMETIMES GOES OUT. THIS HEADLIGHT IS KNOWN TO HAVE ISSUES AND BASED ON THE PART NUMBERS FROM MAZDA, IT HAS BEEN REDESIGNED MULTIPLE TIMES IN THE PAST 2 YEARS. WITH THIS MANY REDESIGN ATTEMPTS I AM JUST ASSUMING THEY ARE HAVING PROBLEMS WITH THE HEADLIGHT AND SHOULD ISSUE A RECALL. THIS VEHICLE IS JUST OUT OF WARRANTY AS IT HAS 37,500 MILES AND THE WARRANTY IS ONLY TO 36,000 MILES. THE DEALERSHIP WANTS US TO PAY FOR THE HEADLIGHT WHICH IS $1,500 DOLLARS IN PARTS ALONE. THIS SEEMS OUTRAGEOUS FOR A VEHICLE THAT IS ONLY 2 YEARS OLD. SEARCHING ONLINE THIS IS A VERY COMMON ISSUE WITH MAZDA AND HAVING A HEADLIGHT GO OUT DRIVING DOWN THE ROAD IS A MAJOR SAFETY CONCERN LET ALONE A QUALITY OF WORKMANSHIP CONCERN. THIS ISSUE NEEDS TO BE ADDRESSED WITH A RECALL.
LED DAYTIME RUNNING LIGHTS ON HEADLIGHT NOW FLICKER AND FAIL INSPECTION EVEN THOUGH NO DAMAGE OR IMPACTS OCCURRED TO THE HEADLIGHT. REPAIR IS IN EXCESS OF $1200. HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2016/LIGHTS/EXTERIOR_LIGHTING.SHTML HTTP://WWW.CARPROBLEMZOO.COM/MAZDA/CX-5/HEADLIGHTS-PROBLEMS.PHP
HEADLIGHT ASSEMBLY HAS A SINGULAR ENTITY CONTAINING THE LOW AND HIGH BEAMS, AND THE DAYTIME RUNNING LED LIGHTS. THEY ARE NOT USER REPLACEABLE. THE DRL'S FAIL, REQUIRING A $1200 PART AND $300 REPLACEMENT COSTS FOR THE ENTIRE UNIT. GIVEN THESE COSTS, THE LED LIGHTS (WHICH SHOULD LAST 10 YEARS AND ARE FAILING PREMATURELY BETWEEN 12 AND 24 MONTHS) ARE LIKELY TO GO UNREPAIRED AND NEGATIVELY IMPACT SAFETY.
SHORTLY AFTER GOING OVER 36,000 MILES (STANDARD WARRANTY EXPIRATION) THE DRIVER'S SIDE DAYTIME RUNNING LIGHT (DRL) LED'S DIMMED AND THEN FLICKER CONTINUOUSLY. THIS SHOULD BE A SIMPLE LED BULB, TRANSFORMER, OR BALLAST REPLACEMENT, BUT THE MAZDA DEALERSHIP QUOTED $1,275 DOLLARS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY. APPARENTLY THE DRL LED'S ARE NOT INDIVIDUALLY SERVICEABLE. AFTER DOING SOME QUICK RESEARCH, THERE ARE MULTIPLE MAZDA CX-5 OWNER FORUMS REPORTING THIS ISSUE BETWEEN 24,000 AND 36,000 MILES AFFECTING BOTH DRIVER AND PASSENGER SIDE DRL LED'S. THIS IS A SAFETY ISSUE IN THE FACT THAT THERE ARE COUNTRIES AND STATES THAT REQUIRE DRL USE. TYPICALLY, IF A HEADLIGHT BULB GOES OUT IT IS A MAINTENANCE COST OF SOMEWHERE AROUND $25 TO $50 DOLLARS. AN LED BULB WOULD TYPICALLY COST MORE, BUT TO POTENTIALLY SPEND $10,000 DOLLARS (8 HEADLIGHT ASSEMBLIES AT $1,250 EACH) OVER THE LIFETIME OF THE VEHICLE (TYPICALLY 120,000 MILES) SEEMS A LITTLE EXCESSIVE. I AM HOPING FOR A FUTURE SERVICE BULLETIN FROM MAZDA TO COVER THIS DESIGN DEFECT (SIMILAR TO THE ONE REGARDING THE HEADLIGHT ASSEMBLY GAS CLOUDING ISSUE).
RIGHT SIDE (PASSENGER SIDE) DRL LED LIGHT STRIP FLICKERING AND/OR NOT ILLUMINATING WITH MAIN HEADLIGHTS EITHER OFF OR ON. DURING DAYTIME DRIVING, WITH HEADLIGHTS OFF, LED DRL NOT ILLUMINATING AFFECTS VEHICLE CONSPICUOUSITY.
PURCHASED NEW, PASSENGER-SIDE HEADLIGHT LED LIGHTS FLICKERED AND THEN WENT OUT AFTER ~18 MONTHS. REPLACED UNDER WARRANTY. SIX TO EIGHT MONTHS LATER, DRIVER-SIDE HEADLIGHT LED LIGHTS HAVE THE SAME PROBLEM. REPLACED UNDER WARRANTY.
I NOTICED RECENTLY IN TRAFFIC THAT ONLY ONE OF MY RUNNING LIGHTS WAS REFLECTING ON THE BACK OF THE CAR IN FRONT OF ME. I DID SOME RESEARCH AND FOUND A LOT OF STORIES OF THIS LIGHT GOING OUT PREMATURELY, AND THE REPAIR IS COSTLY SINCE THE ENTIRE HEADLIGHT UNIT NEEDS TO BE REPLACED. MY WARRANTLY EXPIRED LESS THAN TWO WEEKS AGO, BUT I AM GOING TO TRY TO GET MAZDA TO COVER IT. I AM SUBMITTING THIS COMPLAINT IN THE HOPES THAT MAZDA WILL START COVERING THIS REPAIR FOR CARS EVEN OUT OF WARRANTY, AS THESE LEDS SHOULD NOT FAIL AT 3 YEARS OLD.
AFTER APPROXIMATELY 31,000 MILES, MY DRIVER SIDE DAYTIME RUNNING LIGHTS CEASED TO WORK. THIS IS A SAFETY HAZARD, SINCE I USE MY DAYTIME RUNNING LIGHTS TO ALERT ONCOMING TRAFFIC OF MY PRESENCE.
LED DAYTIME RUNNING LIGHTS FLICKER DIMLY AND THEN DON'T WORK. CAN'T REPLACE THEM UNLESS YOU REPLACE THE ENTIRE LIGHTING ASSEMBLY.
DAYTIME RUNNING LIGHT FLICKER ON AND OFF..... NOT ALL THE TIME. I HAVE THE PART
DAY RUNNING LIGHT ON PASSENGER SIDE DOES NOT WORK
DAYTIME LED RUNNING LIGHTS FAILED ON PASSENGER'S SIDE. THIS IS A FREQUENT PROBLEM WITH THIS YEAR, MAKE AND MODEL ACCORDING TO A MAZDA OWNER'S GROUP AND OFTEN OCCURS WITH EITHER DRIVER'S OR PASSENGER'S SIDE LED DAYTIME RUNNING LIGHTS. HTTPS://WWW.MAZDAS247.COM/FORUM/SHOWTHREAD.PHP?123857122-DAYTIME-RUNNING-LIGHTS-DIM-FLICKERING&P=6537092&POSTED=1#POST6537092
LED DAYTIME RUNNING LIGHTS BURN OUT AND MAZDA CHARGES $1,200 EACH TIME FOR AN ENTIRE HEADLIGHT LENS REPLACEMENT. THIS IS THE SECOND TIME - FIRST TIME WAS COVERED UNDER WARRANTY.
DAYTIME RUNNING LIGHTS ON THE DRIVERS SIDE IS VERY DIM AND NEEDS REPLACING. WHEN REPLACEMENT COST APPROACH $1500, I GET VERY UPSET. THIS COULD HAPPEN AGAIN WHEN NOT UNDER WARRANTY. SHOULD BE A RECALL AS MANY OTHERS HAVE THIS PROBLEM.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2016 Mazda CX-5 has 152 Exterior Lighting complaints on file. Review the timeline above for detailed owner experiences.